DAVID KALB
Buffalo, NY ****2, USA
Mobile: 201-***-****
Fax: 866-***-****
Email: ******@***.***
EXPERIENCE SUMMARY:
Project/Program Manager with significant experience in project management
and implementing project management offices (PMO) for enterprise wide
information systems projects. Strong background in financial analysis,
project and program management, business requirements, quality assurance
and software testing, and business process design.
Capgemini US /Financial Services (2000 - 2010)
. Banking (GMAC): Bank Holding Company (BHC) technical analysis and
solutions definition for financial compliance and financial reporting
systems.
. Insurance PMO (Progressive Insurance): Project manager in Program
Management (PMO) responsible for oversight of set of projects for
software development of custom policy management application software
including development, testing and software deployment. Total project
exceeded over 2 million hours development and test.
. PeopleSoft HRMS Implementation (St Gobain): PMO lead responsible for
implementing standardized delivery and engagements management processes
on existing project for PeopleSoft implementation.
. Department of Community Health PMO (State of Georgia): Responsible for
set-up and operation of PMO supporting implementation of managed care
program to replace state funded Medicaid program.
. Telecommunications CRM Implementation (GCI): Responsible for
implementation of wireless services within the CRM implementation
including: requirements, use cases, technical design review for flow-
through provisioning, test case development, test case execution and
defect management through HP Quality Center..
. Retail PMO (Limited Brands): Team lead responsible for set-up of PMO to
support a major enterprise-wide business transformation project in SAP.
Deliverables included development of project management
procedures/methods, training delivery, and implementation of PMO software
tool.
. Media/Entertainment Release and Environment Management (Disney):
Responsible for defining procedures and policies for IT release and
environment management processes in order to achieve more effective IT
service delivery.
. Telecommunications Equipment (Lucent/Alcatel): Project manager
supporting CIO organization for the implementation of Program Management
Office (PMO) processes and project management software applications to
support PMO processes.
. Wireless PMO (AT&T Wireless): Project manager in Program Management
Office (PMO) responsible for project managing IT activities for new
product and services offerings.
. Network Management Systems Project Manager (RCN): Project managed
implementation of operations support systems for various products (Cable,
ISP, and telephone service) including data migration from legacy network
inventory applications.
AT&T (through 2000)
. District Manager - Consumer CIO: Program manager responsible for
implementing programs and projects to support billing, credit and
collections services for consumer products (internet, wireless, cable and
other services) with total budget over $40 million.
. Bankruptcy Operations: Managed team responsible for recovering claims
from corporate bankruptcies; implemented software for document management
and business processes.
. Credit and Collections Analytics and Data Modeling: Performed statistical
data analysis on customer behaviors and developed statistical models to
predict responses utilizing SAS logistic regression procedures, including
credit risk models.
. Vendor Management: Performed vendor management for services rendered by
consumer credit reporting/collection agencies; supported implementation
of credit products.
PRIOR EXPERIENCE:
. Amax Inc: Group Profit Administrator/Assistant Controller - Diversified
Energy & Natural Resources
. Exxon: Chemical Process Engineer - Petroleum Refining, Oil & Chemicals
AFFILIATIONS/CERTIFICATIONS:
. Project Management Institute (PMI)
. SAS User Group
. SOA Institute
. BPM Institute
HIGHER EDUCATION:
. Stevens Institute of Technology - Graduate Certificate in Project
Management, Hoboken, New Jersey
. Stern Graduate School of Business, New York University - Advanced
Professional Certificate in the Audit and Control of Computer Systems,
New York, New York
. Stern Graduate School of Business, New York University - MBA Finance, New
York, New York
. Clark School of Engineering, University of Maryland - Chemical
Engineering, College Park, Maryland
TECHNICAL BACKGROUND:
. CA Clarity
. MS Project/Project Server
. Oracle Primavera TeamPlay
. MS SharePoint, Microsoft Office
. SAS, MicroStrategy OLAP, Terradata
. HP Quality Center
. Guidewire for Insurance
. Blueprint Requirements Center 2010
. CGI: BureauLink, Strata and CACS Credit and Collections Systems
. Oracle PeopleSoft