Human Resources Manager

MEL C. PALMER

**** *** ***** **** *-** #***, Riverside, CA 92503

Voice: 951-***-****

**********@*********.***

Human Resources Executive . Corporate Training

Management . Business Strategies . Employee Relations . Risk Management

PROFILE

Strategic and proactive business partner to senior operating management to

guide in the development of performance-based, customer centric and market-

driven organizations. Proven ability in creatively identifying methods for

improving staff productivity and organizational behavior. Recognized for

the ability to incorporate innovative management techniques into a

multicultural workforce.

Core Competencies

? Labor Relations ? Strategic Planning ? Process

Improvement

? Contract Negotiation ? Performance Management ? Training and

Development

PROFESSIONAL EXPERIENCE

Human Resources Manager

California Expanded Metal, Inc. Industry, California

2007- 2009

Provide the full spectrum of HR support for $130 million

manufacturing company with multiple sites and locations.

. Manage all legal compliance; perform executive level consulting in

organizational development: coaching, result-oriented training, risk

management, strategic planning and employee relations.

. Maintain knowledge of changing labor and safety regulations,

implemented policies, safety incentive programs, new supervisor

training and peer advisory committees

. Established 30-60-90 day new employee review process, introduced buddy

system and re-engineered new hire process, reduced cost by 45% and

increased communication between manager and new hire.

Human Resources Consulting

Palm3 Enterprises, Riverside, California

2004 - 2007

Founded a consulting and training firm that developed all HR functions from

conception to completion.

. Managed full cycle corporate recruiting and selection process;

. Coached and trained managers and supervisors on corporate culture and

legally defensible interviewing and management techniques.

. Provided vision and counsel in steering organizations through

accelerated growth and turning around under performing business units

. Clients include: Quick Loan Funding, Inc., Wall Street Lending, Source

Refrigeration & HVAC, Comprehensive Security Services, American

Consulting Group and Brooks Consulting Group.

Mel Palmer

page 2

Corporate Human Resources Manager

Fleetwood Enterprises, Inc., Riverside, CA

2000 - 2004

Managed organization development and HR support to corporate office and

field units of $2.5 billion fortune 500 company serving 17,500 employees

and 38 national operations across 50 states, Mexico and Canada. Responsible

for 36 direct reports. ($1.5 million budget)

. Spearheaded company-wide skills matrix to aid in succession planning

and resources management

. Reduced turnover from 55% to less than 7% and transitioned unskilled

labor force into a culturally diverse staff trained in current

technology

. Directed performance management and merit review process for

organization, while ensuring budget and timeline compliance

. Maintained labor relations issues with unionized facilities and

developed and implement union avoidance programs in non-unionized

facilities company wide

Regional Human Resources Manager

Fleetwood Enterprises, Inc., Round Rock, Texas

1998 - 2000

Managed the Southwestern region of a fortune 500 national housing and RV

manufacturing company. Responsible for 3,500 employees over 5 states with

15 direct reports. ($750K budget)

. Developed and instituted an innovative multilevel recruiting plan that

included in-house sourcing, resulting in reducing turn-around by 30%.

. Improved employee satisfaction by 25% by implementing organization

wide training and education program to identify and correct problem

areas. Monitor employee performance and foster internal promotions

. As a hands-on manager, balanced company's best interest with the

employees' needs to achieve business goals and maintain high morale in

a multicultural environment.

. Actively involved in new plant start-up, recruiting and integration of

staff over several states

EDUCATION

MBA, Executive Management, Bristol University, Bristol, VA (36 hours

completed)

BS, Psychology, University of Tennessee, Knoxville, TN

PROFESSIONAL DEVELOPMENT

?Certified Employee Assistance Professional (EAP)

?Master Certified Achieve Global Instructor (Management Training)

? Certified Internal Workplace Investigations (McKinsey)

? Kiazen and Lean Manufacturing Certification

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