Quality Assurance Manager
Resume:
Greg Dallas
**********@*********.***
Teaneck, NJ 07666 Mobile:
Innovative, action-oriented and results focused professional with 15 years
of experience with technology providing solutions to HR. Well organized,
results driven individual with proven ability to implement standards,
procedures and processes that improve business functionality.
Qualification Highlights
Process Improvement Project Management
Software Development Life Cycle Multitasking
Strategic Planning Manager/Team Building
Employee Benefits (HR) Web Development
Quality Assurance Certified Employee Benefit Specialist
(CEBS)
Problem Resolution & Troubleshooting Innovative technology solutions
Six sigma green belt certified Information Technology
(Internet/Intranet)
Hands on skills with various programming languages and Data Bases
Professional Experience
ACS Little Falls, NJ
Implementation Manager September 2006 -
Present
Key Accomplishments:
. Lead manager for implementation of a major airline's pension benefits
system (planning through Go-Live for Business, Communications, Service
Center, Systems, Data and Testing).
. Introduced new process improvements for quality assurance: including the
design and development of a new regression software application, test
case tracking tools, and dashboard reporting software for senior
management.
Role:
. Manage implementation and software system development projects including:
budget control, production timetables, status reporting, client/project
team coordination, quality assurance, design, development, and post-
production support.
. Apply technical industry knowledge to develop technical solutions for
Benefits Department.
. Direct, plan and drive project resources ensuring delivery of the project
to the customer on-time and within the outlined project plan.
. Manage projects across a matrixed organization and across multiple
locations (onshore/offshore)
. Supervise/train cross-functional teams with diverse technical
backgrounds.
. Responsible for monitoring staff productivity, skills development,
performance evaluations, motivation and retention. for 10 direct reports
. Manage multiple concurrent projects, leveraging best-suited methodologies
and practices
GlaxoSmithKline Philadelphia, PA
Lead Programmer/Solution Architect (HR IT)
September 2000 - September 2006
.
. Spearheaded numerous complex projects including: installation of third
party applications for global employee health and safety and leave
administration.
. Using Six Sigma methodologies worked with Internal clients and vendors to
implement several process improvements.
. Technical Lead for project planning, requirement analysis, and technical
specification for HR client projects:
. Designed and developed numerous web applications (Leave Administration,
Electronic Offer)
. Managed projects from conception to implementation (full development
lifecycle)
. Negotiated hardware/software contracts with vendors
. Coordinated testing of third party applications to ensure viability on
various platforms.
. Developed and maintained project documentation: project plans, service
level agreements, version control, change request forms, and detailed
design documentation.
. Translated technical data and concepts in order to communicate them to
non-technical management personnel.
. Implemented system features that improved accuracy and reduced time to
fill and return to work outcomes.
. Translated strategic business goals into operation strategies and work
plans.
. Maintain a current knowledge of processes, procedures, and compliance
requirements to ensure systems are in keeping with current and future IT
direction.
. Designed and maintained system interfaces from Internal and External data
sources
BenXL Technologies Conshohocken, PA
Pension Application Analyst July 1999 - September
2000
. Design, program and implement Web based Benefit Administration systems
for numerous fortune 1000 companies.
. Implemented regression testing methodologies.
. Obtain and document client requirements and technical specifications.
. Design and implemented quality assurance strategies
. Managed teams of 3-4 application developers per projects
. Maintained service level agreement for existing clients.
The Savitz Organization Philadelphia, PA
Software Applications Developer/Actuarial Analyst May 1997 -
July 1999
. Designed internal VB and Web based actuarial applications used for
actuarial valuations
. Design and implement benefit calculation applications
. Design, documented, and implemented several benefit calculation
applications
. Introduced new methodologies for annual data reconciliation
. Design, implement, and administer Employee Benefit applications:
. Retirement Advisor
. Benefit Calculation Systems
. Designed and programmed open enrollment website
Technical Skills
. Programming Languages: VB, ASP.Net, ASP, Java, VB script, Java Script,
.Net, HTML, DHTML, AJAX, COM, VBA, Access, Visual Interdev, Visual Source
Safe, XML, XSLT, .Net, PL/SQL, OLAP.
. Databases: ORACLE, SQL Server, Sybase
. Reporting Tools: Crystal Reports and Business objects
Education
. BA Mathematics - Yeshiva University
. MS Actuarial Science - Temple University
Exams/Certifications
. Certified Employee Benefit Specialist (CEBS)
. Six Sigma Greenbelt certified
. Actuarial Exams: Exams 100, 110, and 130
Contact this candidate