W. Alan Rhodes
**** ****** ******* ***** - ********, TX 77505
***********@***.*** 832-***-****
Profile
. Over 25 years successfully managing "big box" and specialty format Retail
Store Operations for areas including up to 36 locations, with sales
volumes exceeding $525 million in over 3 million square feet of retail
selling space
. Human Resources management, including recruitment, training, retention
and recognition programs, compensation, performance management and
compliance administration for staffs up to 3,000 associates in 36
locations
. Organization wide logistics, systems and operational training, including
content development, presentation and implementation of training programs
. Comprehensive retail merchandising, including store layout, procurement
and assortment planning
. Multiple profit center budget forecasting and P&L management
. Loss prevention and asset protection program implementation and
management
. Advertising strategy and content development, procurement and placement
. Marketing program development, implementation, analysis and management
. Inventory forecasting and administration for retail inventories of over
$150 million
Professional Experience
Territory Director of Operations
EyeMasters (Eye Care Centers of America, Inc.) - Houston, TX
May 2006 - Apr 2010
Total operations and human resource management for largest volume,
profit and store count territory in the company; including 21 optical
retail centers with combined annual sales volumes exceeding $33
million. Staff included 25 direct reports, and over 250 eyewear
specialists and lab technicians.
Key Accomplishments
. Generated double digit comp, company best total volume sales in
2008 despite impact of Hurricane Ike.
. Generated company best profitability double digit EBITDA gains and
Flow Through of 50%+ for 4 consecutive years.
. Development and implementation of Loss Prevention and Asset
Protection procedures which reduced merchandise inventory shrinking
by over 75%.
District Manager (in training)
Bed Bath & Beyond - Houston, TX
Mar 2006 - May 2006
Training position for district including 10 high volume, 30,000 to
50,000 sq ft home furnishings superstores.
District Manager (in Training)
CVS/pharmacy - Houston, TX
Nov 2004 - Feb 2006
Training position for district including 20 pharmacy locations,
ranging in size from 7,000 to 12,000 sq ft
Key Accomplishments
. Assisted with direction of setup and management of pharmacy
operations for Hurricane Katrina evacuees at the Houston Astrodome
. Assisted with direction of opening of 6 new locations on schedule
and within budget as well as full remodels in 8 locations.
. Assisted with supervision of and participated in numerous store
reorganizations
General Manager
Bass Pro Shops Outdoor World - Houston, TX
Oct 1999 - Feb 2004
Total operations, merchandising, marketing and human resource
management for 150,000 sq ft outdoor super store with volume exceeding
$50 million annually, including largest unit volume marine dealership
in the Houston market. Staff included 25 direct reports, 300 hourly
associates, and 15 commissioned marine sales associates.
Key Accomplishments
. Grew marine dealership to largest unit volume dealer in the
Houston, TX market.
. Developed complete organizational restructuring that resulted in
achieving positive net profit 3 years ahead of plan, structure
adopted company wide.
. Developed numerous operating policies and procedures adopted
company wide.
. Developed loss prevention and asset protection programs which
reduced merchandise shrinkage by over 60%.
Regional Manager
Hechinger Company (Builders Square, Home Quarters Home Improvement
Warehouse) - Largo, MD
Jan 1994 - Oct 1999
Total operations, merchandising, and human resource management for 36
home improvement centers; ranging in size from 75,000 to 150,000 sq
ft, with combined annual sales volumes exceeding $525 million. Staff
included 40 direct reports, 250 salaried management associates and
over 3,000 hourly associates.
Key Accomplishments
. Generated company best profitability and EBITDA for 3 consecutive
years (1997-1999)
. Appointed to lead Shrink Reduction Task Force which reduced company
wide shrink by over 35%.
. Appointed to lead development and implementation of company wide
training for AS400 and IBM POS integration of Hechinger Co. and
Builders Square.
General Manager
Sam's Club (Wal-Mart Stores, Inc.) - Houston, TX
Apr 1984 - Jan 1994
Total operations, merchandising, marketing and human resource
management responsibility for 100,000+ sq ft warehouse club with
volume exceeding $100 million annually. Staff included up to 8
managers and over 300 associates.
Key Accomplishments
. Promoted to Training Store General Manager in 1990
. Promoted to manager 2nd highest volume location in the company
($105 million annually) in 1991
. Named Associate of the Year in 1984