Ursula Torp
313-***-**** Grosse Pointe Park, MI 48230
******@*******.***
I am a Sales and Marketing Representative / Executive Assistant / Event
Organizer fluent in German
with over 16 years of experience in multi-national organizations, and
unique strengths in web page design,
SAP, process improvement and conflict resolution.
EXPERIENCE
Volkswagen Group of America Auburn Hills, MI
2009 - present
Communications Liaison / Executive Assistant to Management Team-
Information Technology Dept.
. Responsible for all internal IT communications that is sent to VWGoA
employees and dealerships, proof department messaging content and
design
. Support Chief Information Officer and four direct reports with
travel, meeting coordination and expense reports; department liaison
and support- 298 employees, attend Executive meetings and take
minutes
. Manage onboarding and contract expirations of team members, update
team lists and org charts, manage floor plan and cubicle restack to
accommodate continuous growth of team, maintain contact with
suppliers and contract houses
. Created and maintain web site for all VWGoA and industry acronyms,
design dynamic presentations for department All Hands Meetings,
coordinate logistics for off-site training and events
. Track $11.2M department budget, process Purchase Orders and
invoices, follow up on payment
. Translate emails, documents or presentations for management team
(German to English), support and coordinate with international
colleague visits
. Team Lead of Employee Events Committee which hosts monthly employee
appreciation and charity events
Magna Powertrain Troy, MI [Headquarters in Canada and Austria]
2008
Events Planning Coordinator / Executive Assistant
. Led planning committee and worked with Global President to launch a
Global Leadership Conference in Saltillo, Mexico, bringing together
100 industry leaders
. Coordinated participation of eight executive guest speakers,
arranged teambuilding activities, brainstorming sessions,
receptions, entertainment, and all travel
. Resolved conflicts and mediated disagreements with last minute
changes to conference, led weekly planning meetings and reviewed
action items which resulted in a seamless week-long program
. Designed and implemented an Intranet site, enabling conference
information to be broadcast to all other Magna employees in global
locations
. Supported President and Board members in creating professional
presentations, arranged extensive travel
Continental Auburn Hills, MI [Formerly Siemens VDO Automotive, HQ in
Germany] 2006 - 2008
Executive Assistant to Vice President, Interior Electronics Solutions
. Researched interior needs by conducting and evaluating consumer
surveys, benchmarked automotive interiors and supplier industry and
supported Business Development with sales strategy in developing new
technologies in interior designs
. Prepared customer presentations, brochures and posters to introduce
new product and engineering innovations to OEMs
. Tracked project hours for team, ordered parts for testing and
prototypes, tracked division budget and reported to global offices
. Created and maintained Intranet site now used by all employees,
enhancing intra-departmental communication and allowing central
access to company forms and policies
. Trained interns, delegated projects and assignments, managed
calendars for executives and directors
Ursula Torp
******@*******.***
EXPERIENCE, cont.
BEHR America Troy, MI [Automotive supplier of HVAC and EC units,
HQ in Germany] 2002 - 2006
Executive Assistant to Vice President
. Supported CEO and Vice President in daily commitments, maintained
calendars, arranged travel, translated documents and took minutes in
executive meetings
. Delegated projects to Customer Centers in global locations, enabling
deadlines to be met
. Created presentations for Board meetings, coordinated global
meetings with customers
. Formed committee and led meetings with all division assistants,
encouraging intra-departmental communication and strategy planning
. Translated documents and presentations for managers
KEIPER LLC Troy, MI [Automotive supplier of seat structures, HQ in
Germany] 2000 - 2002
Project Coordinator
. Contributed to launch of headquarters established in US, aiding in
growth of 5 to 85 employees
. Coordinated design changes with Engineering for Chrysler projects,
assisted Program Managers in launching new programs, worked with US
Customs for international shipping of product samples
. Tracked all budgeting, accounting, invoicing, purchase orders, and
delivery follow up of structures
. Translated documents and participated in bi-lingual meetings
SMZ Advertising Troy, MI [Advertising Agency]
1999 - 2000
Traffic Manager
. Oversaw traffic department which handled internal and external
advertising jobs including print, magazine and radio
. Created procedure for opening and closing jobs and prepared cost
estimates, making process efficient
. Tracked workload in Creative department and coordinated schedules to
meet media deadlines
. Obtained ad layout approvals and proofread print materials for
Account Executives in preparation for client meetings
. Hired and trained interns, delegated projects to distribute workload
Ogilvy & Mather Dearborn, MI [Advertising Agency]
1999
Traffic Coordinator
. Coordinated and routed all job materials for approval, tracked media
deadlines and changes
. Proofread draft layouts, sent advertisements and insertion orders to
publications on time
. Held weekly status meetings with Account Executives and Production
department to communicate job status
. Sold advertisements and assisted in design, increasing profits by
$10K annually
Ursula Torp
******@*******.***
EXPERIENCE, cont.
bsYOUNG & associates Grosse Pointe, MI [Marketing and Design Agency]
1997 - 1999
Marketing Coordinator / Executive Assistant to President
. Worked on ad production and design, proofread all print proofs for
layout, content and color correction
. Established relationships with media publications and radio
stations, coordinated job quotes
. Handled all accounting and invoice tracking
. Supported President in attending client meetings and researched
market and media options
Events Coordinator
. Brought together community and educational resources for automotive
client events which included entertainment, buffets and dealership
tours
Sales Representative for DAC News [publication for Detroit Athletic Club]
Adecco Staffing Services/Olsten Administrative Staffing:
1994 - 1997
. Worked for a large variety of corporations- Kmart Headquarters,
Ameritech, Vehma Automotive,
Pacific Mutual Life Insurance
EDUCATION
Walsh Business College
Troy, MI
. Masters in Business Management, Bachelors in Business Administration
/ Marketing
Macomb Community College
. Specialized in business and education courses
Concordia College
. Associates degree in arts and business communication
CERTIFICATIONS and EXTRACURRICULAR
. Alumni Association- Walsh College
. Certificates in Effective Communication, Effective Interviewing
Skills
Volunteer work with Habitat for Humanity
SKILLS
. Fluent in German
. Excellent proficiency in Outlook, Lotus Notes, Word (89% test
score), Excel (94% test score), Powerpoint, Microsoft Project,
Visio, SAP and inter-company databases, Adobe Acrobat
. Ability to design Intranet web pages
. Problem solver, cost-conscious, motivated and self-directed
. Organized, detail oriented, driven to meet deadlines and simplify
processes and procedures
. Typing: 89 wpm