James Raymond Hayne
*****.*****@*****.*** **** N. Veitch Street, Apt. 720, Arlington
VA 22201 571-***-****
OBJECTIVE: Relocating to Chicago in search of management/consulting job in
related fields
EDUCATION
The University of Virginia School of Engineering & Applied Science
Charlottesville, VA
Bachelor's of Science in Civil Engineering
(May 2008)
PROFESSIONAL EXPERIENCE
MicroTech
Vienna, VA
National Capital Region VTC Operations Manager
(Nov. 2009-Present)
. Coordinates video teleconferencing (VTC) operations for 3 locations in
the National Capital Region for the Missile Defense Agency (MDA)
including the executive offices
. Managed 13 facilitators and schedulers; Responsible for directly hiring 5
personnel
. Designed and implemented a new zone coverage plan in the Arlington, VA
office to optimize service, efficiency, and increase customer
satisfaction
. Organized the training and roll out in the NCR region for a new
enterprise wide scheduling system
Executive Support Lead Facilitator
(June 2009-Nov. 2009)
. Facilitator directly responsible for executive VTC support for the MDA
Director, other flag officers and the Senior Executive Service members
. First point of contact for any executive issues or new service
requirements
. Scheduled and trouble-shot MDA calls at the Naval Annex (Federal Office
Building 2)
. Responsible for verifying early morning schedules and equipment
operations
URS Corp.
Gaithersburg, MD
CPM Scheduler (Nov. 2008-Feb.
2009)
. Created and maintained several project design schedules for BRAC delivery
orders
. Assisted project manager at new Medical Education and Training Campus in
San Antonio, TX
. Designed and populated a Knowledge, Skills & Abilities database of
construction personnel
. Created a master schedule for the construction division's current and
previous projects
. Earned URS Associate Project Manager Certification
Warner Construction Consultants, Inc.
Washington D.C.
Assistant Scheduler (May 2008-
Nov. 2008)
. Managed schedule updates for Dulles Airport and Washington Metro Area
Transit Authority projects
. Analyzed $34 million claim for a Kansas City developer and delay claims
for new National Institutes of Health campus in Baltimore and Virginia
Tech's stadium expansion
. Change order analysis for Northern Bethesda Market development
Donohoe Construction Co.
Washington D.C.
Project Engineer (Feb. 2006-Nov.
2007)
. Project Engineer for $120 million condominium project in Tysons Corner,
VA
. Managed requests for information, submittals, change orders and meeting
minutes
. Assisted the project manager with the buyout process, subcontractor
payments and requisitions
. Helped resolve plan and field conflicts
ADDITIONAL QUALIFICATIONS
. Active Secret Clearance
. Extensive experience with Tandberg VTC equipment
. DVS-G Level I & II Certified
. Proficient in Microsoft Word, PowerPoint, Excel, and Project
. Experience with Tandberg Management Suite, P3, Prolog, Microsoft Access,
and AutoCAD
. First Aid/CPR Certified