Denise G. Mazurek
*************@*******.***
OBJECTIVE
Experienced advertising professional with a strong background in print
production, project management and operations management is looking for a
challenging senior production management position.
PROFESSIONAL EXPERIENCE
RTC RELATIONSHIP MARKETING, Chicago, IL
2007 - 2009
Full-service, national relationship marketing agency. Member of the
WPP/Wunderman world-wide network of agencies.
Senior Production Manager
. Responsible for providing senior-level support to daily print
production, lettershop and fulfillment activities by effectively
partnering with the account and creative teams.
. Work with outside vendors and clients to communicate and execute
production standards, requirements and needs from project
inception through delivery.
. Manage Project Management and Studio Departments. Supervise and
support daily workflow and internal systems and procedures while
maintaining quality, accuracy and timeliness for all projects.
DIAMOND MARKETING SERVICES (FORMALLY WILLIAMS-KINCAID GROUP),
Elmhurst, IL
2004 - 2006
Full-service direct mail advertising agency with data processing, list
management, lettershop and fulfillment offerings.
Production Manager
. Responsible for managing a Production Department that serves as an
invaluable resource and partner to both the Creative and Sales teams.
. Provide supervision, leadership and direction to a team of 4
Production Coordinators.
. Initiate, execute and maintain high-quality, creative, cost-effective
production standards.
. Monitor and develop explicit accuracy and quality control procedures
for vendors and internal departments.
. Coordinate, schedule, manage and purchase sheet fed, web, continuous,
variable image/digital print, data processing and lettershop/mailing
services for a wide range of projects and clients.
HAMILTON COMMUNICATIONS, Chicago, IL
2003 - 2004
Communications agency, specializing in healthcare and pharmaceutical
advertising.
Production Manager
. Managed and coordinated innovative, effective and profitable
production projects through the creative and production life cycles.
. Provided creative and production-related input and direction for all
communication and promotional materials.
. Researched marketplace for new and creative capabilities, technologies
and techniques.
. Provided clients with account management and project management
expertise thereby increasing project efficiency, enhancing quality and
reducing expenses.
TOPIN & ASSOCIATES, INC., Chicago, IL 1991 - 2003
Full-service advertising agency, specializing in medical/healthcare
advertising and communications.
Production Manager (1996 - 2003)
Managed and coordinated the production process for all print, direct mail,
broadcast and specialty projects. Responsible for development through
delivery of a creative, high-quality, cost-effective and timely product for
all agency clients. Member of agency's Management Committee.
. Pioneered development of agency's first Production Department created
to maintain quality, improve efficiencies and reduce costs by
standardizing all production projects from initiation through
execution.
. Built and maintained strong vendor relationships resulting in supreme
quality and volume pricing.
. Pioneered development of agency's first Traffic Department created to
standardize project management, trafficking, record keeping and
billing of all client projects. Developed and implemented systems and
procedures for agency's project management and workflow system.
. Managed a team of 3 Account Coordinators.
. Developed and implemented agency-wide systems and procedures for:
. Art buying and photography licensing
. Overall quality control
. Initiated, organized and conducted educational sessions designed to
increase the overall production knowledge and creativity among Account
Service and Creative staff.
. Significantly contributed to Management Committee goals by
establishing and implementing employee policies and departmental
systems and procedures.
Assistant Account Executive/Account Coordinator (1991 - 1996)
Supported Account Service Department by successfully initiating and
executing client needs and expectations to fulfill project commitments on a
variety of assigned accounts.
. Built strong relationships and client trust through direct, day-to-day
contact on all project related issues.
. Interfaced with Creative, Account Service and other agency departments
to effectively implement and manage client projects in order to meet
objectives and deadlines.
. Conducted media planning and executed media purchasing on assigned
accounts.
. Created project estimates for all agency and production costs.
Monitored costs throughout projects to ensure accuracy and eliminate
discrepancies at final billing.
. Managed final production process on assigned accounts to ensure
quality results.
. Processed and executed timely, accurate client billing to enhance
agency cash flow.