Quality Control Supervisor
Resume:
Dawn L. Goodman
Branson, MO. #***16
**************@*****.***
Skills
-Supervisor of Machining, Assembly, Shipping, Material Handling,
Janitorial, Yard, Quality Control and Skilled Trades Employees.
-Computer Skills in Excel, Word, Power Point
-Scheduling of Incoming Materials and Outgoing Product Shipping
-Dispatcher for Federal Protective Services-Dept. of Homeland
Security.
-Have Had Many Technical Classes through G.M, including Fall
Hazard, Confined Space.
-Have Had C.P.R./F.A. Training, Trained as First Responder
-Have APCO certification, LEIN/JUST certified to process Criminal
Histories/Wants and Warrants/Registrations/and other background
research. I hold many other certificates as well.
Experience
Immigration Customs Enforcement/ /Dept. Of Homeland Security/ Federal
Protective Service
Feb. 22, 2002 to Present.
Dispatcher~MO/KS/NE/IA
Battle Creek, MI. 49017
Duties include processing alarms for Federal Buildings in 18 different
states. Notification of local Fire/EMS and Police Depts. for Intrusion,
Fire alarms, Medical emergencies and all other possible threats. Proper
Authority notifications and dispatch for Bomb threats, WMD and other
critical situations. Radio dispatch of Federal Police Officer's/ ICE
Agents/Haz-Mat and others to scene. Clerical logging of all information,
including issuing case control numbers, spot reports and typing incident
reports. Also responsible for handling elevator emergencies, facility
problems and all other calls.
Knight Facilities Management, Inc.
June 1998 - Present 2001
Supervisor-Facilities Engineering
Lansing, Michigan, USA
Supervised General Motors/Union employees at Delta Engine Plant #5 and
Plant #3 Metal Fab. Responsible for setting and completing machine washer
schedules, cleaning up spills, supervised the cleaning of machines, scrap
conveyors, harpoons, coolant systems, floors, basements and facility
concerns. Also responsible for cleaning all plant rest rooms, floors,
offices and engineering complexes.
Coordinated employee vacations, labor relations, discipline issues,
employee training, safety issues and timekeeping. Coordinated cleaning
schedules with plant production and maintenance schedules. Supervised
skilled trades employees for both Plant #5 Powertrain and Plant #3 Metal
Fab.
Viking Tyden Corporation
November 1990 - June 1993
Supervisor-Scheduler
Hastings, Michigan, USA
-Production Scheduler for raw materials and finished product.
Production press scheduling for chrome plating, poly coat, head
machines and sprinkler assembly. Coordinated production with Material
Handling, Shipping and Sales personnel.
-1991-Promoted to Supervisor.
-Production Supervisor for Machining (valves & sprinklers), Assembly,
Quality Control, Maintenance, Material Handling and Shipping
employees.
-Responsible for Production, Quality, Safety, Shipping and
meeting those Schedules.
-Maintained warehouse inventory control.
-Responsible for Training of employees in their Job Assignments
and Safety .
-Trained as First Responder
-Responsible for timekeeping, discipline, union relations,
vacations and job assignments.
Manutek, Inc.
June 1988 - October 1990
Q.C. Auditor/Supervisor
Grand Rapids, Mi., USA
-Responsibilities include: Quality of finished products, company Q.C.
representative and customer contact. Part time budget analyst.
-Supervision of Material Handling/Shipping/Receiving, Machining
and Audit personnel.
General Motors Corporation Plant #1
July 1978 - April 1988
Supervisor-G.M.
Lansing, Michigan, USA
-Started as an employee at G.M. on the production line and worked my
way up to being one of the first women group leaders. I went to school
nights and worked on my degree and as a per-diem supervisor until
being hired as a permanent supervisor in 1985.
-Quality Control Supervisor for Final Assembly employees. Outstanding
achievements in departmental "zero" accident" award, yearly "highest
quality rating", On Call Interpreter for the hearing impaired between
union and management.
-Responsibilities included timekeeping, equalization of hours,
discipline, labor relations, health & safety, quality, new employee
training, coordinating vacations and job assignments, quality problem
solving.
-Quality Systems Technician: Responsible for maintaining 3 major
computer systems used for tracking vehicle assembly, published
information reports, identified system problems, implemented training
of salary and hourly as needed, maintained vehicle data base (key
codes, engine/transmission changes, damaged and loss car reports).
-Material Handling Supervisor, Major Achievement: Increased
shipping/receiving capacity per shift, which reduced the cost of truck
retention. Coordinated Quality Work Life meetings with employees,
reduced material losses, led the storage area clean-up team, lead
supervisor for combining work groups during work reduction periods.
-Education
-Everett High School
1969 Diploma-GED
Lansing, Michigan, USA
-Continued to G.E.D. through L.C.C.
-Lansing Community College
June 1985 Associates-Industrial Management
Lansing, Michigan, USA
-Graduated with "Outstanding Academic Achievement" honors.
-Oldsmobile Education and Development Center
1975 1000 hours Technical Training
Lansing, Michigan, USA
-Have earned many certificates in various technical areas.
-Have earned many DHS/ICE/FEMA certificates through Virtual
University
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