TIMOTHY D. FULLER
**** *** ****** **** #**** ( Houston, Texas 77056 443-***-****
**************@*******.***
INFORMATION TECHNOLOGY: Manager, Director, Vice President
Technology and business professional with 20 years experience in strategic
planning, project management, software development, vendor relations, team
leadership, and complete infrastructure procurement, setup, and management
for multi-site Fortune 500 companies and startups. Talented leader with
demonstrated business and sales acumen effectively balanced to deliver
customized solutions for internal and external stakeholders to raise
efficiency and productivity while driving growth and expansion. Highly
focused and able to thrive in challenging environments with constantly
shifting priorities.
ERP Implementation & Operation ( Data Center Operations ( Operating Plans
Development ( Budgets
Application Development ( Procurement & Vendor Relations ( Multi Site
Infrastructure Operations & Security
Systems Conversions & Integration ( Web Development & E-Commerce
Initiatives ( Negotiations
Help Desk Operations ( Business Process Reengineering ( Disaster Recovery
Planning & Deployment
PROFESSIONAL EXPERIENCE
Interactive Kiosk Corporation, Rockville, Maryland ( 2003-2009
Co-Owner/CIO, Integrated Hardware, Software and Technology Services Company
Fuel corporate growth through the concurrent execution of 50+ technology
projects annually integrating company software products into various client
technologies. Lead project teams consisting of corporate staff, client
employees, and vendors to successfully complete initiatives from initial
conceptualization to final execution. Assess preliminary client needs,
conferring with them on customized software, hardware, infrastructures
solutions to support business growth.
Select Key Accomplishments:
. Migrated company software to .NET & SQL Server, expanding its scalability
and marketability.
. Implemented a telecommunications infrastructure to host client software
and data.
. Utilizing various web technologies, implemented corporate and customer
web sites enabling
E-commerce capability.
. Launched and managed a 24/7 help desk.
. Captured annual costs savings by identifying viable suppliers and
negotiating optimal pricing for technology procurement.
. Penetrated new markets by expanding distribution and sales channels.
. Transitioned seamlessly into such roles as CTO, Sales, and Human Resource
Manager with full accountability to the CEO and Board of Directors.
Rosemore, Inc., Baltimore, Maryland ( 2001-2003
Director, Information Technology
Implemented software and server technology upgrades for both headquarters &
subsidiaries, resolving infrastructure and integration issues as part of
overall systems, network, operations, and desktop support.
. Implemented standardized administrative and operational technologies
driving down costs while improving efficiency.
. Devised and rolled out a company-wide disaster recovery strategy.
. Analyzed the viability of potential technology acquisitions through
thorough reviews of financial data and business modeling to ultimately
negotiate and close purchases with brokers.
TIMOTHY D. FULLER ( Page 2 ( **************@*******.***
independent TECHNOLOGY CONSULTANT, Baltimore, MD ( 2000-2001
Various roles from Project Manager to Chief Information Officer and IT
Director
Met crucial project deadlines, quickly but effectively mobilizing
telecommunications, software, staffing, and technical support for companies
of various size and complexity. Directed business needs analysis to
identify and secure requisite software and hardware. Consulted with
technology vendors and general contractors about project deliverables and
various technology solutions.
. Designed and implemented telecommunications infrastructure, data center
operations, PBX, voicemail, wireless communication, and back office
systems.
. Implemented retail POS, ticketing, and inventory system.
. Formulated master IT budget and staffing plan to support post-go live
operations.
Crown Central Petroleum Corporation, Baltimore, Maryland ( 1991-2000
Director, Information Services
Executed a $5M+ operating budget as the leader of application development,
infrastructure, retail store automation, help desk and data center
operations. Analyzed company's existing technological infrastructure and
direction as part of an "Information Systems Effectiveness Study" used to
formulate a strategy to for corporate growth and expansion. Directed a
companywide technology overhaul and business process reengineering project
resulting in optimized operations, annual overhead reductions, and higher
revenue growth. Standardized technology infrastructure companywide.
Select Key Accomplishments:
. Introduced an enterprise resource planning system (SAP R/3), eliminating
outdated legacy systems.
. Assembled a top-performing team of IT professionals at a facility named
by Computer World as one of the "Top 100 Places to Work" and as one of
the "Top 500 Places to Work" by Information Week.
. Merged several data centers into one main computer facility.
. Implemented a corporate wide telecommunications Infrastructure.
. Introduced a Point of Sale and back office system for 350+ Crown retail
stores.
. Implemented a data warehouse and analysis system used to execute a JIT
inventory process.
. Devised and executed policies and procedures governing Ecommerce and EDI
activities.
. Established a 24X7 help desk function serving over 350 retail stores and
corporate offices.
RELATED WORK EXPERIENCE
. Contributed to a 10-person, global business team delivering technical and
operational expertise for the creation of industry-specific software for
SAP AG.
. Appointed an Advisory Council Member on the Maryland Technology
Exposition.
. Guest Lecturer for numerous Society for Information Management meetings.
EDUCATION
Bachelor of Business Administration in Management Information Systems
Texas Tech University, Lubbock, Texas
TECHNICAL SKILLS
Microsoft Windows NT (3.51/4.0)/2k/2003/2008 ( MS Exchange
5.5/2000/2003/2007 ( Unix
Cisco ( .NET ( SOAP ( Citrix ( SQL Server ( SQL/DS ( DB2 ( AS/400 ( Mac
Apple ( Oracle ( Sybase
SharePoint ( Datatel ( Radiant POS ( PeopleSoft ( SAP R/3 ( Gateway ( Data
Works ( Hyperion
Crystal Reporting ( Peachtree ( Timberline ( JD Edwards ( Great Plains (
Wireless ( Security ( VoIP
WAN/LAN ( Nortel PBX ( VMWare ( IBM ( Linux ( FoxPro ( ACT!
Salesforce.com