Sales Customer Service
Resume:
Marisa O. Lemieux
** ******* **** **, ********, NY 10509
845-***-**** or email: *********@*******.***
Professional Profile
o Performs administrative, accounting and office managerial tasks
proficiently with follows-up in a supportive manner.
o A highly organized, detail-oriented individual who has the
ability to handle many tasks at once with minimal supervision.
o An effective communicator, who respects company authority and
policies while motivating others to do the same.
Experience
Thunder Ridge Ski Area (Seasonal) Oct 09 - present
Customer Service,
o Work closely with customers to determine correct equipment for Maximum
performance
o Work with manager to create procedures for efficient and timely
equipment fittings.
o General maintenance of ski equipment
o Customer Service
Adecco / fuji film usa 12/07 - May 09
Inbound Coordinator, Purchasing/Procurement Services (CONTRACT WORK)
o Responsible for purchasing, maintaining pricing and approving invoices
for raw materials for production
o Create inbound confirmations. Follow up on all deliveries past due.
Track shipments. Follow up with vendors on PO's for delivery date.
o Develop strong relationships and work closely with vendors, warehouse
personnel and Fuji Staff in all Departments to ensure all deliveries
are handled efficiently and in a timely fashion which is reflected on
the Key Performance Indicator.
o Coordinate deliveries with Fuji Film's logistics department and
freight forwarders to meet delivery dates.
o Investigate invoices with no receipt and quantity issues
o Worked with Rite Aid and Walgreens accounts to implement new product
lines
Best Cheese Corporation, Mt. Kisco, NY 3/02 - 12/07
Sales Coordinator/Administrative Assistants/Sales Representative (BETTER
OPPORTUNITY)
o Managing all customer accounts (accepting, up selling, processing and
billing orders, as well as, credit & collections).
o Accountable for order entry, registering invoices, processing
inventory adjustments and generating accounting reports through
ACCPAC.
o In charge of ordering and maintaining inventory from parent company in
Holland.
o Work directly with President and Executive Vice President on sales and
marketing projects for Best Cheese, Best Trade.
o Coordinate all trade shows. Responsible for Coordinating and set up
of booth, delivery of all samples and POS, partake in the show and
breakdown.
o Handle requests for promotional items, advertisements; generate
letters for leads from Gourmet News & Gourmet Retailer.
o Created new item sheets, UPC codes, and sell sheets
o Assist Controller and Import Manager as needed with various
administrative duties.
o Responsible for Sales, orders, inventory, shipping, receiving and
billing for Boska-USA
o Point of contact for the following vendors: Sam's Club (Walmart),
Costco, and Whole Foods Markets.
o Responsible for product demos for Costco and Sam's Club.
Dyeables, Inc., Brewster, NY (COMPANY RELOCATED) 1/99 - 2/02
Inside Sales/Senior Account Executive
o Responsible for maintaining and growing an assigned territory of
$2,500,000 in sales volume.
o Worked in conjunction with outside sales force to solicit and open new
business to generate sales.
o Evaluated and worked with existing accounts to sell appropriate
products to increase sales volume.
o Printed and evaluated daily sales and checked status on unshipped
orders.
o Assisted Call Center with customer calls, complaints and shipping
issues as needed.
Mario Industries, Inc., New York, NY [COMPANY DISOLVED] 4/94 -12/98
Office Manager
o Solely responsible for handling all accounts
payable/receivables, in addition to, billing and contracts.
o Responsible for all ordering and scheduling deliveries of
materials and equipment.
o Generated computerized & manual payroll for a staff of 40,
including tax forms (941, State Withholding, Unemployment).
o Prepared all general ledgers (computerized & manual) for accountants
use.
o Maintained correspondence with customers on all aspects.
Education
1991 Katharine Gibbs School, Norwalk, CT
Certificate; Secretarial Program
1988 - 1990 Norwalk State Technical College, Norwalk, CT
Representative courses: Intro to Computers, Accounting, Architecture,
Business Law & Management, and Corporate Marketing.
Skills
Windows: Microsoft Office 97/2000; Microsoft Works; ACCPAC; People's
Choice Accounting, SAP
Volunteer: Local little league (Secretary) responsibilities: creating
flyers, coordinating calendar, reservations, minutes, registration,
assigning teams, fund raising, Manage tournaments
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