Sales Customer Service
Resume:
Tim Green
*********@***.***
http://www.linkedin.com/pub/tim-j-green/5/b50/43a
Accomplished Business Development professional that consistently achieved
or exceeded yearly sales quotas through organic growth from existing
clients as well as developing and closing
new business partnerships.
Combine my years of business development experience with 7 years as a
General Manager responsible for creating a dynamic work environment, bottom
line profit through continuous improvement initiatives, building client
relationships and sharing best practices I believe I have the creditably
and credentials to be your next Regional Business Development Manager.
Background and expertise include:
P & L Responsibility Highest Productivity/Lowest costs
ISO Certification
OSHA Safety Programs Customer service Sales
Professional Experience
Towne Allpoints Communications, Inc. February
2009 to present
Business Development
Responsible for the organic growth from existing clients as well as
developing and closing new business partnerships.
. Sourcing, qualifying and closing new business opportunities
. Securing new business opportunities to expand the marketing collateral,
DPOD, direct mail, e-commerce and product fulfillment side of their
business
Resolve Corporation
June2008-January 2009
Director, Business Development
Responsible for the organic growth from existing clients as well as
developing and closing new business partnerships.
. Sourcing, qualifying and closing new business opportunities
. Secured the first major Wine and Spirits account for our LA facility
. Spearheaded an initiative with an existing client to handle their special
packaging needs. It has turned out to be a very profitable venture for
both the client and Resolve
Resolve Corporation, Whittier, CA
May2002-June2008
Fulfillment Center, annualized sales $4M
General Manager / Business Development
Manage 116,000 sq.ft. distribution center in conjunction with the daily
activities of 30 employees. Duties include sales, customer service,
transportation, safety programs, productivity, order accuracy, budgets,
shipping, receiving, returns, inventory control, hiring and WMS/RF system.
. Established a comprehensive program to manage the operation, achieving
productivity goals under budget
. Partnered with corporate management in maintaining annual, quarterly,
monthly budgets and reporting systems to achieve productivity and cost
goals
. Consistently improved the efficiency of the operation through effective
use of resources (people, systems and equipment)
. Developed the supervisors and team leaders to be accountable for the
development and motivation of their team members
. Met and or exceeded my targeted objectives for the past 6 years (EBITDA
15 to 20 % / Sales revenue)
. Implemented the ISO 9002 standards and procedures here in LA
. Recruited new employees while maintaining high morale and extremely low
turnover ratio
. Created pricing guide that estimated new projects more competitively,
while facilitating the capture of more business for the company
. Improved overall cross-departmental communication by actively leading and
being involved in stand-up / weekly meetings
DDS Distribution Services Ltd., Toronto, Ontario, Canada
July1993-May2002
Fulfillment Center, annualized sales $7M
Regional Sales Manager
Responsible for the organic growth from existing clients as well as
assisting and nurturing the sale representatives to develop and close new
business.
. Increased the sales from 4 million to 7 million in a relatively small and
competitive marketplace through organic growth from existing clients and
the addition of several Fortune 500 companies
. Secured the first major Government contract (Ministry of Publications)
which lead to the addition of several other Gov't agencies that are still
with Resolve today
. Spearheaded an initiative with an existing client to handle their POD
requirements. This required Resolve to partner with an outside print
vendor. It turned out to be a very profitable venture for both Resolve
and it's print partner
Skills
- Excellent written and oral communication skills
- Networking, presentations, relationship building, alliances, creative
thinking, solution selling
- Group facilitation and decision making
- Effective listening, conflict resolution and problem solving skills
- Worked with Smithers on the ISO certification procedures for Resolve
- Bottom line profit, distribution and inventory management
- Proficient in Excel, Word, PowerPoint
Qualifications
- Graduated from BCIT (British Columbia Institute of Technology) with a
diploma in Sales and Marketing
- Numerous sales courses and seminars
Excellent References Upon
Request
Contact this candidate