Customer Service Manager

MICHAEL A. BAKER

*** ** **** ****, ********, MI *9092

Home – 517-***-**** / Cell – 517-***-****

abmuyg@r.postjobfree.com

Secure a position with the opportunity to enhance productivity and customer service by utilizing

my experience and knowledge of service, machine repair, installation, fabrication, and training.

SUMMARY OF QUALIFICATIONS

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Journeyman machine repair Machine controls

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E.P.A. certified refrigeration PLC programming

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Management and team leader Welding Mig, Tig, Arc

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Food processing operations Machine shop experience

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Manufacturing operations Scheduling of travel and projects

WORK EXPERIENCE

8/2006 - 4/2009 Motan-Inc., Plainwell, MI – Installation Supervisor

Installation, service, project management of conveying, drying, blending equipment. Training of

customer personal of machine operations, safety, and maintenance for the plastic industry

domestic and international.

11/2004 - 8/2006 Con-Agra Foods, Quincy, MI – Journeyman Maintenance Tech

Performed maintenance and repairs to food process equipment. Goodman automated case

packer, Tarmax vacuum and form film package machines, Townsend stuffers, case wrappers,

Econocorp carton machines, and various other types of food process machines and building

maintenance in accordance with FDA regulations and processes.

12/2001 - 12/2004 Reed and Associates, Quincy, MI – Land Surveyor

Performed property surveys and researched deeds and land titles.

11/90 - 5/2001 Letica Corp., Fremont, IN – Maintenance Manager

Reported directly to plant manager on plant operations and maintenance issues on a daily basis.

Supervision of maintenance team and safety committee. Maintain complete tool room operation

and inventory. Maintaining bulding,grounds, and equipment and operations at optimal levels.

New product try outs. Automation prototyping and fabrication. Assisted Corporate Technical

department in new plant set-up including machine disassembly, rigging and assembly.

E DUCATION

• Union City High School, Union City, MI – Graduated 1981

• Calhoun County Vocational, Battle Creek, MI – Basic Welding 1980

• Branch County Vocational, Coldwater, MI – DC Electronics 1984

R EFERENCES

Mark McKibbins – 269-***-****, ext. 306

Steve Watson – 269-***-****, ext. 307

Adam Laduke – 269-***-****

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