Manager Project

Rajni Chugh

** ****** **

Jersey city, NJ, *****

Phone - 201-***-****

mailto:*****.*****@*****.***

PROFILE - Program Manager

. Over 8 years of experience in consulting, focused on program

management, business analysis, and business process redesign in the

Financial Services, Banking and Logistics domain

. Managed multiple programs/ projects as a PMO, with cross-functional

teams through the complete systems development lifecycle - from

project initiation, planning, requirements gathering to development,

testing and deployment

. Focused on business value creation and performed business process

redesign in projects

. Assimilating Functional and Non-functional requirements using

Financial/Banking Functional Knowledge

. Extensive experience in Presentations, JAD sessions, User Training

sessions, Prototyping, Gap Analysis, Use Cases, Test Plans, knowledge

of UML, RUP, with broad experience in requirement analysis, estimation

methodologies

. Certifications - Financial Equities business, Java, J2EE, SSAD

(Aiming for PMP and CFA Level I)

EXPERIENCE

Infosys Technologies Limited 2003 - Present

Client: GOLDMAN SACHS (Location - New York) - Program Manager

Nov 2007-Present

. Managing high risk high revenue cross divisional financial projects

in Goldman Sachs

. Managed the new business initiative to set up Goldman

Sachs as a broker/dealer in Brazil market

. Managed the entire workflow from Front office (Trading Systems)

-> Middle Office (Trade Processing, Settlements & Clearance) ->

Back Office (Books & Records), for Equities and Securities

Lending business

. Outlined proposals for various Brazil specific business needs for

Sec lending business

. Facilitated in defining business rules with external parties

(e.g.- clearing agents; BM&F Bovespa Exchange, CBLC - Brazilian

Clearing and Depository Corporation)

. Facilitated in defining Service Level agreement with clearing

agent, along with Legal and Compliance assistance

. Managed the industry wide initiatives to support critical Regulatory

requirements (FINRA, NASDAQ and NYSE)

. Ensuring that regulatory rule changes like Trade Reporting and

Compliance Engine (TRACE) changes are implemented aptly prior to

Regulatory deadlines

. Managed the entire Reporting workflow from Requirements

definition, scoping decisions, managing operations and

technology coordination, managing Senior Management stakeholders

for TRACE reporting rule changes

. Managed the Transaction Reporting projects dealing with

enhancements to OATS. Project Management involved solution

definition, impact analysis and a governance model to manage

transaction reporting portfolio

. Managed strategic program of introducing a single global

clearance and settlements system (Americas, Asia &

Europe)

. Ensuring the mission aligns with the strategic vision to move

trade processing into middle office systems

. Potential operational and technology gains from each

implementation

. Substantial cost savings of over $1M over 3 years (for each

regional implementation)

. Managed strategic project on moving Commercial Paper (CP) flow in

line with the strategic Fixed Income (FI) flow

. Managed the capacity driven initiatives to support

challenging market conditions

Client: ROYAL BANK OF SCOTLAND (Location - Rhode Island) - Project

Manager/ Business Analyst

Aug-Nov 2007

. Managed the requirements definition and implementation scoping for

the Customer Indicator and Teller system for Retail banking;

Defined a modular, flexible, and extensible solution that

significantly improved the user experience and continued to

interface with existing back-end systems.

. Facilitate Business Process Analysis workshops (JAD sessions) with

business users at all levels of the organization. Draw out

requirements from these workshops and present findings and

recommendations in a coherent manner

Client: ABN AMRO (Location - Chicago) - Business Analyst/Project Manager

Jun 06-Aug 07

. Defined a business solution for a large Commercial Banking

application to automate the admin activities using Access Manager

and Identity Management (IDM solutions)

. Managed the product evaluation of Access Manager and Identity

Manager solution provided by Novell vendor; Managed the functional,

technical analysts, multiple vendors and different lines of

business

. Defined a business solution for a Supply Chain Finance application

to enhance the financing functionalities for the Supplier and the

Buyer

. Outlining business proposals for various business needs across the

continents (application used in North America and Europe)

. Defined a business solution for a Commercial Banking Customer

Portal to significantly improve the user experience by making the

day to day Banking activities flexible and configurable

. Defined a business solution to implement Stronger Authentication

for Commercial banking application

. Managed the PassMarks product evaluation provided by RSA

vendor

. Managed the functional, technical analysts, vendors and

business users

Client: DHL Switzerland (Location - Switzerland, Italy, Czech Republic,

Germany, France) - Business Analyst

Aug 04-Jun 06

. Defined business solutions for varied business needs of DHL Europe

(across different countries - DHL Switzerland, DHL Italy, DHL

Prague, DHL Spain etc)

. Various enhancements for a large Shipment

Movement/Invoicing application for DHL

. Defined completely automated solution for Inter Modal

business of the firm

. Managed the definition of business and system requirements of

invoicing, pricing rules for the system. Led a team of analysts

. Collaborated with individuals from multiple teams in the

client organization and other vendors

Client: DHL US - Requirements Lead

. Defined component based solution for a next generation invoicing

system to replace legacy system and created a business case for it.

Performed detailed implementation planning and developed a multiple

release plan.

Fluor Daniel India Ltd, Delhi, India 2002 - 2003

Client: AB Syncrude Canada Ltd, Canada - Requirements Lead

. Managed the development and deployment of the Canadian Syncrude

application

. Managed and executed the functional design of enhancements for the

application

Velankani Information Systems., Bangalore, India 2001 -

2002

Summer Intern

. Performed a functional analysis of a major Intranet System

. Participated in a feasibility study for automating day to day

employee activities

SKILL SETS

. Financial Services: Equities and Fixed Income Product Flows,

Regulatory Reporting, Front to Back Office Flows

. Banking: Commercial Banking, Retail Banking, Supply Chain Finance

Products

. Transportation and Logistics domain

. Vast experience in Business Consulting, Program Management,

Business Analysis, Business Modeling and Data Modeling

. Presentations, JAD sessions, User Training sessions, Prototyping,

GAP Analysis, Use Cases, Test Plans

. Applications: MS Office, Lotus Notes, RUP, MS Visio, Test Director

EDUCATION

Bachelor of Engineering, Electrical & Electronics, Punjab Engineering

College (PEC), Chandigarh, India,

Ranked 1st in class in graduating year

1998

- 2002

Summer Internship at Velankani Information Systems, Banaglore, India

2001- 2002

ACHIEVEMENTS

. Award for best client interfacing skills in Infosys

. Award for best client handling from DHL Switzerland

. Award for contribution to Knowledge Management in Infosys

. Best Intern award at Velankani Information Systems, Bangalore, INDIA

. Silver Medalist in Punjab Engineering College (2001 - 2002)

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