Information Technology Technician
Resume:
JOSEPH LANZANO
Bronx, N.Y 10462
**********@*******.***
OBJECTIVES: To contribute acquired skills and recent
educational background to an entry level
Computer Tech position within
an organization offering opportunities for growth and
advancement.
TECHNICAL SKILLS: Windows 9x/NT/2000/XP/VISTA/Windows 7
Microsoft Office
2000/2003/2007
Wireless and wired networking
Technical writing skills
EDUCATION:
1998 -1999 ICS
Computer Repair and Maintenance
2009 - Present University of Phoenix online
Associates degree in
Information Technology
EMPLOYMENT:
2000 - 2009 Staples Office Supply Ardsley N.Y
Computer Technician
* Exceptional organization
and planning skills, adaptable, enjoy new challenges.
* Troubleshoot network
problems.
* Implement effective
customer satisfaction strategies by identifying and eliminating
The root causes of
customer problems.
* Upgrade and Repair
computers. .
* Responsible for achieving
the desired production with quality.
1996 - 2000 South Shore Hospital Weymouth M.A
Helpdesk
* Identified and resolved
data processing problems, and communicates the solution.
* Handled work station units
that failed in the field.
* Tested and repaired all
computer work stations.
* Ran diagnostic tests.
* Handled all
troubleshooting (i.e. Tracing problems determine the causes of specific
failures).
REFERENCES: Will be furnished upon request.
Contact this candidate