Customer Service Manager
Resume:
Doug Hintemeyer
Murfreesboro, TN. 37127
Home: 615-***-****
Cell: 615-***-****
Email: **********@***.***
Objective: To obtain a Senior Management position in a professional
environment with the opportunity for advancement.
Professional Experience
June 2008 to Present
Self Employed Financial and Commodities Investor
September 2007 to June 2008
Summit Polymers, Inc. Shelbyville, TN.
Materials Manager
Responsibilities include forecasting, master scheduling, production
scheduling, purchasing, inventory control, shipping, receiving, and
customer service of a $50 million Tier I automotive supplier.
Accomplishments include implementation of the Toyota Production System
disciplines of material control, elimination of an offsite storage
facility, and a $100,000 cost savings in logistics. Staff consists of six
salaried employees and sixteen hourly employees
March 2007 to September 2007
Plastech Engineering Inc. Franklin TN
Materials Manager
Responsibilities include production scheduling, purchasing, inventory
control, shipping, receiving, customer service, and logistics of a $30
million Tier I automotive supplier. Major accomplishments in this short
period of time include an on time delivery improvement from 65% to 98%, a
major reorganization of an off site shipping warehouse, inventory reduction
from $2.5 million to $1.5 million, inventory accuracy improvement from 45%
to 87%.
June 2006 to March 2007
Moll Industries, Lavergne TN
Materials Manager
Overall responsibilities include purchasing, customer service, inventory
control, production control, master scheduling, production scheduling,
shipping, receiving, and logistics. Department consists of six salary
employees and fifteen hourly employees. Major accomplishments include on
time delivery improvement and inventory reduction.
August 2005 to June 2006
Precision Molding, Inc. Sparta, TN
Production Manager
Responsible for the day to day operation of an injection molding company.
Responsible for the activities of 125 associates. Through implementation of
lean manufacturing concepts and effective and efficient production
scheduling the following accomplishments were made in this period of time
which includes a 25 percent reduction in headcount, 90 percent reduction in
overtime, on time delivery improvement from 35 percent to 93 percent, PPM
improvement from 2345 to 750 PPM.
December 2003 to August 2005
Imperial Fabricating, Portland, TN.
Materials Manager
Responsible for production control, inventory control, shipping, receiving,
production scheduling, purchasing, customer service, and cycle counting of
a multi-plant operation. Staff consists of 10 salaried employees, and 30
hourly employees. Major accomplishments achieved in this time period
include inventory reduction by $2.9 million, which reduced DIOH from 62 to
24. Improved on time delivery from 85% to 97.2% by implementing a
production scheduling process. Improved inventory turns from 5.9 to 13.3
through proper production and inventory control.
August 2000 to December 2003
Quality Industries Lavergne, TN
Purchasing Supervisor/ Sr. Production Planner
Responsible for the selection, source, development, and negotiations of
vendors. Major
commodities are metals and aluminum. Total buy is approximately $15 million
annually.
Responsible for scheduling fifteen work cells in a job shop environment
using MRP and Master
Scheduling tools. Interact with customers and suppliers to ensure on time
deliveries.
March 1997 - August 2000
Del-Met Corporation Nashville, TN.
January 1998 to August 2000
Exterior Business Unit Purchasing Manager
Responsible for all Purchasing and Materials Management functions for the
exterior division of the
company. Responsible for selection, source, development, and negotiations
of vendors, as well
as handling the transportation of the division. Major commodities include
resins, emblems, paint,
decorative metals, and packaging. Also responsible for the Materials
management functions in the
plant which include, production and inventory control, master scheduling,
production planning,
customer service, shipping and receiving, warehousing, cycle counting, and
EDI. Developed
Master Scheduling and MRP spreadsheets to allow for smoother control and
scheduling of the
facility. Responsible for QS9000 policies and procedures for Purchasing
Department.
March 1997 to January 1998
Procurement Specialist:
Responsible for the negotiation and procurement of raw materials and
components for
manufacturing operations. Major commodities include resin, packaging, metal
stampings,
emblems, wire retention's, and colorants. Responsible for purchasing
approximately $30 million
dollars per year. Responsible for creating and implementing production
control and inventory
control procedures, which has reduced on hand, inventory $1.5 million
dollars. Responsible for all
aspects of international shipments (transportation, document control, and
customs).
June 1995 - February 1997
Amtrol, Inc. Lavergne, TN.
Materials Supervisor
Responsible for the supervision of the shipping/receiving and warehouse
functions of the plant,
that included 2 lead people and 8 material handlers. Average monthly
shipping dollars of $5.5
million.
Responsible for the ordering of all material used in the manufacturing
process. Major commodities
include Steel ($10 million/year), Paint ($3 million/year), Butyl Rubber
($1.5 million/year),
Plastic ($1 million/year), and Corrugate ($1 million/year).
Responsible for the daily, weekly, and monthly production and capacity
planning based on
forecasts.
Responsible for the supervision of 2 salaried employees, and 6 hourly
employees. The 2 salaried
consists of a production control coordinator and an inventory control
coordinator. The hourly
employees consists of 5 material handlers and 1 cycle counter.
Major improvements include, inventory reduction of 6 million dollars
through the implementation of
employee involvement and continuous improvement concepts of visual control
and kanban.
Re-laid out the warehouse to allow for smoother material flow.
Sept. 1994 - June 1995 Perstrop Components Springfield TN.
Production and Inventory Control Supervisor
Responsible for the daily, weekly, and monthly planning of 8 production
lines in an Just In Time
environment supplying Ford, Chrysler, GM, and Nissan. Was responsible for
the buying duties
for corrugate and foam. Manual MRP on finished goods to ensure complete and
on time
deliveries to the customers.
Sept. 1991 - Sept. 1994 Cumberland Swan, Inc. Smyrna, TN.
Finished Goods Planner
Responsible for the daily planning of approximately 2000 SKU's with annual
production volume
totaling 14 million units with inventory turns of 10/year. Responsible for
the Master Scheduling
of work in process consisting of 30-blow mold machines. Responsible for the
Buyer/Planning
aspects of the plastic's operation. Plastic raw material purchased included
HDPE, PVC, and
PET, totaling approximately 30 million/year.
Education: Middle Tennessee State University
Bachelor of Business Administration
Extracurricular activities
Three year starter on MTSU football team
References
Available upon request
Contact this candidate