Human Resources Customer Service

LAKESHIA EXUM-PRYOR

**** **** ****** ******

Milwaukee, Wisconsin 53209

414-***-**** ( **********@*******.***

Results-oriented professional with human resources, recruiting, customer

service, and marketing experience. Track record for delivering results in

fast-paced environments while building strong relationships with management

and staff.

PROFESSIONAL EXPERIENCE

Stainless Foundry & Engineering, Inc. Human Resources Generalist

2007-Present

. Maintains employee files and verifies employment status for reference

checks

. Conducts new hire orientation

. Responsible for full-cycle recruitment for shop employees

. Serve as the EEO Coordinator

. Implemented community based outreach program

. Responsible for enrollment for employee benefits

. Implemented new time and attendance system

. Implemented succession planning process

. Serve as an internal auditor

Milwaukee Journal Sentinel Marketing Assistant

2002 - 2007

. Responsible for marketing activities at special events

- Organized and man booths at 10-12 events per year with average

audience of 500+

- Refer public relations and customer service inquiries to appropriate

internal departments

. Recognized for attaining new subscriptions and securing renewals

. Achieved a consistently high level of add-on merchandise sales

DeVry University Admissions Advisor / Recruiter

2005 - 2007

. Managed all aspects of student recruitment for undergraduate programs

. Consistently met or exceed goals every 8 weeks

. Reputation for leveraging referrals from personal and professional

network

Pieper Electric Human Resources Assistant

2003 - 2004

. Internship position with responsibility for new hire and employee

separation processing

- Handled paperwork and processing for approximately 15 trade and

contract personnel per month

. Assisted with accounting intern recruitment program

. Maintained all employee files and verified employment status for

reference checks

. Updated Affirmative Action records for compliance tracking

. Responsible for providing worker's compensation information to insurance

companies

. Compiled all 360-degree performance review feedback for profession staff

EDUCATION

Spanish Certificate Program

University of Wisconsin-Milwaukee Continuing Education 2007-2008

Master of Business Administration

Cardinal Stritch University May 2007

Bachelor of Business Administration, Marketing and Human Resources

University of Wisconsin-Milwaukee May 2004

100% of above education financed through employment

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