Sales Engineer

GARRETT PITTMAN

* ****** *** ********@*********.***

Fletcher, NC 28732 Home: 828-***-**** / Cell: 828-***-****

MANAGER / ENGINEER / SALES

Fifteen years experience in Management, Engineering, Sales, and Customer

Service. Over Ten years experience in Engineering, Supervision, and Plant

Management working with Lean Manufacturing and Kaizen principles. I

managed all aspects of a Satellite operation for a Veneer Processing

company. I conducted various engineering cost saving projects as a Senior

Manufacturing Engineer as well as managed multiple departments as a

Production Supervisor. I was responsible for adhering to Safety, Quality

and Production goals as well as managing materials, processes and equipment

purchases and installation, layout changes and performing human resource

duties.

SKILLS AND ACCOMPLISHMENTS

Leadership and Management

Plant / Production Manager

Planned, Implemented and Managed a Satellite operation for Heritage

Hardwoods of Kentucky.

. Planned and implemented all aspects of a Veneer Manufacturing

Process from business location, leasing of building, business

permits, facility and machinery layout, crewing and operation.

. Handled all aspects of maintenance, PIC, purchasing, engineering,

human resources, and quality control.

Managed employees to meet small quantity 36 hour lead time, 100%

ship on time daily schedules for a 99.7% customer quality audit.

Conducted all Customer service duties.

Supervisor, Plant #43, Hildebran, NC and Plant #60, Morganton, NC

Managed 45 employees in the Finish Machine Room (Plant #43).

. Increased efficiencies from 104% to 120% by cross-training

employees.

. Increased production of Machine Room so it averaged a five case

buffer ahead of the Cabinet Room, which averaged $120,000 per day

production.

Managed 28 employees in the Glue Room (Plant #60). Processed all

laminate veneered panels.

. Developed and implemented a new scheduling system increasing

"Performance to Schedule" from an average of 91% to 100% through.

. Cross-trained employees, which contributed to increasing the

Quality Audit, scores from 92% to 98%.

Managed 42 employees in the Veneer Face Department (Plant #60).

Educated employees on standard hours and business costs which resulted

in the following:

. Established a scheduling system for incoming veneers reducing

inventory by 23% or $300,000.

. Reduced staffing by 16%, and increased labor efficiencies by 32%

from an average of 88% to 130%.

. Graded/Purchased veneers; reduced Material Usage 135%, from a

$62,000 loss to a $21,000 gain.

Engineering and Training

Senior Manufacturing Engineer

Implemented capital projects in the plant.

. Developed the "New Employee Orientation" 80-hour program and

manual, which enabled hands-on training prior to entering the

production environment. Responsible for process improvement

. Drafted written and visual ISO documentation (Work Instructions,

Manufacturing Specifications and Control Plans) for various

processes and machinery meeting corporate requirements.

. Created a standardization training manual and led the Surface

Preparation Wood Division Technical Team in standardizing processes

within the division resulting in an efficient product transfer.

. Implemented and developed Preventative maintenance training program

for a Focus Factory which reduced Machine Downtime. Adjusted Plant

layouts and managed projects to meet Lean Manufacturing goals.

Worked on Kaizen teams to reduce cost, waste and increase

productivity.

Production Engineer

Worked as "On-Site" Trainer for corporate training programs. Conducted

various industrial engineering and cost saving projects such as

departmental layouts, time and motion studies, and capacity

studies.

. Trained employees in "Teamwork" which enabled the plant to achieve

the Value Added Manufacturing Award.

. Conducted yield study on incoming veneer, resulting in a savings of

$225,000 per year.

. Managed Profit and Loss statement for the entire plant focusing on

all negative accounts which enabled the plant to achieve the Value

Added Manufacturing Award.

Sales and Marketing

Professional Sales Representative

. Managed Asheville East Territory while calling on customers which

included Allergists, Family Practices, Internal Medicine, Walk-In

Clinics, Urgent Care, Dermatologist, Pediatric and Emergency Room

facilities with four products. Conducted Speaker Programs and

Lunch and Learn Programs to promote products.

. Developed business plans to focus on top providers for each product

while exceeding contractual goals.

. Effectively managed inventory and monthly reporting with minimal to

no errors and on-time.

Orthopaedic Sales / Service Representative

. Worked in a team environment setting up cases with instrumentation

and implants for Hospitals in Western NC for Total Hip and Knee

replacements.

. Organized and managed implant inventory for multiple locations

while handling replacement inventory.

. Covered Surgical cases in Operating Room and managed

instrumentation through the Sterile Processing Department at

multiple hospitals. Voted "Sales Person of the Month" by Local

Hospital SPD for service twice.

Pharmaceutical Sales Representative

. Researched and developed Monthly, Weekly and Daily itineraries to

see target Physicians for 8 products.

. Organized and managed Doctor Call Books, Pharmacy notebooks, DEA

certificates and Doctor Request Forms.

. Averaged 15 Doctor calls and 6 Pharmacy calls per day. Maximum day

of 27 Doctors and 18 Pharmacies. Weekly average ranging from 75 to

95 Physicians with a 90% sampling rate. Two weeks of 100+ Physician

calls. Two weeks of 90+ Pharmacy calls.

. Documentation and Paperwork at 99% accuracy rate. Only one paper

work mistake in '05 and '06 calendar year.

. Earned the honor as the sole representative from the October 2004

training class to return and assist in training the March 2005

training class.

. Selected to be one of eight candidates to attend a Sales Coaching

Seminar/Evaluation for Future Sales Coaches through outside

consultant in 1st quarter '06.

EMPLOYMENT HISTORY

UCB BIOPHARMA (Respiratory/Pediatric Business Unit); Asheville Territory

2008 - 2010

SMITH AND NEPHEW, Western NC 2007 - 2008

ATLEY PHARMACEUTICALS, Asheville, NC Territory 2004 - 2007

HERITAGE HARDWOODS, Fletcher, NC 2001-2004

STEELCASE, INC., Fletcher, NC 1997 - 2001

DREXEL HERITAGE FURNISHINGS, Drexel, NC 1994 - 1997

EDUCATION

. Master of Arts, Industrial Technology, Appalachian State University,

Boone, NC

. Bachelor of Science, Technology Education, North Carolina State

University, Raleigh, NC

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