Project Manager Management

Judy Shepard-Hall

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Contact Information ( Phone 707-***-**** ( ************@*****.***

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Property management professional with 20+ years experience in budget

management, lease up and marketing systems, training and development,

property operations, policy manual development, and high level regulatory

compliance consulting.

EXPERIENCE:

EVANS PROPERTY MANAGEMENT INC - CA

Portfolio Manager - Lease up Specialist 2007 - 2009

Oversee the operations of multiple properties within an assigned Region.

Manage the financial performance of the properties and ensure that

community managers are trained in budget management.

Accomplishments:

. Contributed to a cost study report of security and utility spending

within the portfolio. Based on this analysis modified the terms of

these contracts resulting in total savings of over 30% for the

portfolio.

. Enhanced operations manual and created an intranet site to collect

staff comments to be used for updates.

EDEN HOUSING MANAGEMENT INC - CA

Associate Director of Property Management 2006 - 2007

Direct and drive staff accountability for budget and delivery deadlines.

Manage vendors, service providers and service level agreements/contracts.

Responsible for project management and support services, including

training, operational analysis, risk analysis, budget planning, policy

development, compliance auditing and systems implementation.

Accomplishments:

. Developed a procurement policy to assist staff in managing their

budgets

. Developed a comprehensive training plan to orient new hires and

enhance performance of existing staff.

STAR CONSULTING SERVICES LLC - CA

Project Manager/Senior Housing Consultant 2001 - 2006

Managed the STAR regional office located in Northern California. Direct

accountability for budget and delivery deadlines. Responsible for project

management and support services, including training, operational analysis,

risk analysis, budget planning, policy development, compliance auditing and

systems implementation.

Accomplishments:

. Facilitated lease up of over 200 low-income rental units and generated

$15 million dollars in tax credits.

. Assisted in financial reporting and recovered approximately $1 million

dollars in outstanding subsidy from HUD.

JSH & ASSOCIATES, VALLEJO, CA

Property Management/Software Consultant/Trainer 1996 - 2000

Served as president of JSH & Associates, a property management/software

consulting company. Specialized in offering

on-site, group training on HUD handbook compliance, developing property

management performance policies and standards, and hands-on computer

training.

ECUMENICAL ASSOCIATION FOR HOUSING, SAN RAFAEL, CA

Compliance Specialist/Trainer 1995 - 1996

Provided occupancy/compliance advice for 2,000-unit Company with 180 staff

in 30 HUD/LIHTC sites. Reviewed vouchers, 50059's, tenant income

certifications, and conducted audits prior to a property acquisition.

Accomplishments:

. Developed and implemented new housing contract that saved $500,000 and

recovered $14,000 in lost vacancy.

. Advised on existing regulatory issues relating to acquisition of 800

units to company holdings.

Judy Shepard-Hall

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Contact Information ( Phone 707-***-**** ( ************@*****.*** ( Page 2

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PROJECT DATA SYSTEMS, SAN RAFAEL, CA

Sr. Technical Advisor/Trainer and HUD Liaison 1992 - 1995

Provided regulatory interpretation to the programming staff. Maintained

direct contact with the federal agencies (HUD Washington, D.C.) about

regulatory changes on new programs for owners. Also responsible for

training the technical support department as well as all new hires in these

areas.

Accomplishments:

. Assumed responsibility for researching new government regulations for

impact on product development to assure proper implementation of

regulations in various software applications.

. Developed new training and operations requirements for technical

support department, such as a buddy program to match trainers with new

staff of technical support and quality assurance department.

Technical Support Specialist I 1990 - 1992

Responsibilities included extensive telephone support for customers on

property management systems, on-line government regulations, and hardware

problems. Advised about accounting and property management procedures.

Accomplishments:

. Initiated a product release timeline to reduce lengthy delays in

releasing updates made to the 4350 On-line product.

. Developed and maintained a technical library consisting of all product

resource and relevant housing regulatory handbooks.

JOHN STEWART COMPANY, RICHMOND, CA

Administrator/Accountant 1986 - 1990

Responsible for day-to-day supervision of maintenance staff, setting up

property management operations, and facilitating the automation of

properties managed within Northern California. Worked closely with the

owners and regulatory agencies to ensure compliance of programs. Served as

full-charge accountant through general ledger. Worked closely with senior

accountant for real property management firm managing 414-unit complex,

with $4 to 5 million in revenues. Maintained accounts payable and

receivable. Monitored budgets on a weekly and monthly basis to generate

financial analysis reports.

TECHNOLOGY APPLICATIONS

Microsoft Great Plains Business Solutions; Avidxchange; QuickBooks;

Windows; Adobe Acrobat; Visio; Vantive; Microsoft

Outlook/PowerPoint/Excel/Project/Access/SharePoint; MRI; Yardi Voyager; CAM

II; RentRoll; MicroHUD/RENT.

EDUCATION

M.B.A. Candidate, concentration in computer applications in real estate and

accounting, San Francisco State University, San Francisco, CA.

B.S., Major: Finance and Banking, California State University, Long Beach,

CA.

CERTIFICATIONS

Certified Occupancy Specialist, COS

Certified Professional of Occupancy, CPO

Tax Credit Specialist, TCS

National Compliance Professional, NCP

National Assisted Housing Professional, NAHP 504/ADA

Certified Coordinator

Section 8 Housing Contract Renewal Certification Yardi Voyager

Super User

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