Customer Service Manager
Resume:
Javier Vidal
Licensed Customs Broker
& Notary Public
Miami, FL 33193
EXPERIENCE
February 2003-April 2009 / GATEWAY LOGISTICS GROUP - Import Manager,
Licensed Customs Broker & Notary Public
I was the head of an Import Department, and my duties included, but
were not limited to:
. Managing the Import & Customs Brokerage Operations of
that Branch
. Filing A.B.I. Entries (Formal & Informal)
. International & Domestic Trafficking shipments in a
timely & cost efficient manner
. Having extensive knowledge of the classification &
regulatory procedures of a wide range of commodities
. Project Shipping (Extremely Oversized & Overweight
Cargo)
. Complete handling of a Trans-Shipment Program, covering
all origins & destinations, via all modes of transport,
allowable through our extensive Global Agent Network
. Conducting Customs Compliance business, such as Internal
Audits
June 2000- January 2003 / BARTHCO INTERNATIONAL - Branch Manager,
Licensed Customs Broker & Notary Public
I was the local head of a Customs House Brokerage & Int'l Freight
Forwarding company. My duties included, but were not limited to:
. Managing the Import & Export Operations of the business
. Handling the Administrative responsibilities of running
an office
. Careful & competent Reconciliation of Payables and
Receivables
. Preparing Protests, Drawbacks, Petitions for Relief, and
other comprehensive Customs matters
. Overseeing the Importation of Perishables, Live Animals,
and Very-High Value Merchandise
. Training of personnel in the operation of such tasks
January 1998 - June 2000 / MID-AMERICA OVERSEAS - Import Supervisor &
Licensed Customs Broker
I was a member of a Customs House Brokerage & Import Department. My
duties included, but were not limited to:
. Supervising & assisting the other members of the team
. Responsible for the tracking, clearance & delivery of
time-sensitive shipments
. Providing quotes (domestic & international) for a wide
range of services covering most points
. Setting up the Bonded Warehouse, C.F.S., ACH Payments,
which only a License Holder can oversee
September 1996 - January 1998 / HELLMANN INTERNATIONAL FORWARDERS -
Breakbulk Supervisor
I was responsible for starting-up the Break-bulk Department at
Hellmann and my duties included, but not limited to:
. Directing the handling & release of bonded merchandise
at our facility, according to the strict Customs
regulations governing the management of such freight
. Notifying the relevant parties, such as consignees,
brokers, & forwarders, and carrying out their
instructions on the handling of their goods
. Servicing the needs of National Accounts, which require
extensive supervision & excellent customer service
abilities
December 1992 - September 1996 / FRITZ COMPANIES - Import Entry Clerk
My daily responsibilities included, but were not limited to:
. Work-Intensive entry of multiple line-item shipments for
Customs review
. Arranging Customs clearance & delivery of import
shipments
PERSONAL
Hard-working, reliable, & highly motivated. Looking for a challenge & the
opportunity to grow in a rewarding position with a future-minded company.
Extremely organized & works well with others. Proven communications,
accounting & administrative skills, with extensive knowledge & experience
of computers. I can also speak, read, & write English and Spanish fluently
EDUCATION &CERTIFICATION
I have my Associates in Arts Degree and currently have the TSA Indirect Air
Carrier Training Certification.
REFERENCES
Excellent references furnished upon request.
Contact this candidate