Quality Assurance Software
Resume:
Michael A. Delaney
Tampa, Florida 33647
Home: 813-***-****
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QUALIFICATION SUMMARY:
. Diverse skills: 15 years software testing, 3 years software
development, networking, networking security and Certified Six
Sigma Black Belt.
. Technical skills continually acquired through life learning
education.
. Thoroughly enjoys testing and troubleshooting software.
. Excellent communication skills.
. Goal-oriented, self-motivated and results-driven.
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EDUCATION:
Assoc. of Applied Science Degree in Electronics / DeVRY Institute of
Technology - Columbus, Ohio
Assoc. of Science in Mathematics and Science / Cayuga Community
College - Auburn, NY
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PROFESSIONAL EXPERIENCE:
07/2009 - Present Consultant (Quality Assurance
Engineer)
Elavon (US Bank) - Largo, FL
QA Global Services - Delivering reliable and secure payment
solutions to help businesses succeed in an increasingly complex
global marketplace.
. Performed manual, functional, regression, patch, performance and
sanity testing of multiple Windows, AIX, UNIX and LINUX
platforms.
. Tested application comprised of a desktop client as well as, a
web-based application used for credit, debit and pre-paid/gift
card transactions.
. Utilized Third-Party Processor message specifications to perform
packet analysis.
. Created Windows batch scripts and UNIX shell scripts.
. Performed backend testing of data using SQL queries on Sybase
ASE database.
. Participated in weekly conference calls with QA teams in remote
offices.
. Mapped business and technical requirements into test plans, test
cases and test scripts.
. Automation testing for performance and playback/record
accomplished using Silk Performer.
. Used BugTracker for creating/tracking software defects.
. Primarily involved testing a mission-critical project consisting
of end-to-end transaction processing from the customer's POS to
the Third-Party Processor.
04/2008 - 10/2008 Software Quality Assurance
Engineer
Pegasus Imaging Corporation - Tampa, FL
Pegasus Imaging Corporation is the leader in digital imaging
technology.
Michael A. Delaney Resume Page 2 of 3
. Developed automation tests for digital imaging and document
processing component software using VB6, VB.NET, and C#.
. Tested component DLL API using NUnit and COMUnit open source
automation tools for Windows applications in both .NET and
ActiveX environments.
. Created test plans and test scripts from component requirements
documents.
. Communicated with product development on product issues.
. Used Perforce for version control and DevTrack to track software
defects.
06/2005 - 03/2008 Application Programmer
Catalina Marketing - St. Petersburg, FL
IT Division - Catalina Marketing is the global leader in providing
behavior-based communications on a mass scale, targeted to
individuals as individuals.
. Implemented software solutions for maintenance of C++ object-
oriented production code running on Windows XP and OS/2
platforms.
. Gained familiarity with coding standards, conducted code reviews
and performed unit testing.
. Used Serena/Merant Version Manager for versioning/releasing
production software.
. Created UNIX shell scripts as maintenance of production
software.
04/2003 - 06/2005 Software Quality Analyst
Catalina Marketing - St. Petersburg, FL
. Performed white box, black box and build acceptance testing.
. Created test plans/scripts, tested software on Windows XP and
OS/2 operating systems and created/tracked software defects
using Merant Tracker.
. Applied networking skills obtained from CompTIA Network+
certification to resolve TCP/IP network connectivity issues in
the SQA lab and in the field.
. Interacted with Product Support, Application Development as well
as various POS vendors to reduce POS controller defects by 70%.
. Performed testing with IBM, NCR, Fujitsu and Retalix POS
controllers.
. Solely took upon the design, development and testing of a
software tool for SQA created in C++ utilizing the WinSock API
that simulates messages sent from a POS controller with the
TCP/IP and UDP/IP communication protocols.
01/99 - 04/2003 QA Senior Software Test
Technician
VeriFone - Clearwater, FL
Petroleum/C-Store Division - VeriFone is the leading global provider
of secure electronic payment solutions for financial
institutions, merchants and consumers.
. Lead software tester for major oil company software application
program.
. Tested peripheral devices during integration testing of Ruby POS
platform.
. Created test plans/scripts from customer specifications.
. Identified and translated business requirements into test
requirements.
Michael A. Delaney Resume Page 3 of 3
. Performed POS & credit/debit card network transaction processing
as part of the certification process.
. Created/tracked defects using ClearQuest.
04/88 - 08/95 Technical Specialist
Welch Allyn, Inc. - Skaneateles Falls, NY
Data Collection Division - Dedicated to the design and
manufacture of affordable,
high-quality, image-based data collection systems for a global
market.
. Tested POS products that interfaced to IBM 3683, IBM 4683 and
NCR cash registers and also a GTECH lottery terminal.
. Created RS-232 communications programs in "C" to test products
using the 82510 UART.
. Used HP4952A protocol analyzer to verify communication between
devices.
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TRAINING AND CERTIFICATIONS:
C Intel Assembler Turbo C
Pascal Python
Ada Motorola Assembler Turbo Assembler Java
SQL
C++ Visual Basic.NET CompTIA Network+ UNIX
UML
Lean-Six Sigma Green Belt Six Sigma Black Belt C#
XML
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REFERENCES: Available upon request
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