*** * ****** **. ******* Mo. ***** Phone 816-***-****

E-mail abmue5@r.postjobfree.com Jeff Lewin

OBJECTIVE Pursuing a .NET developer position where I can implement my

technical knowledge

and creative abilities to design and develop improved web

applications.

SUMMARY OF Microsoft Certified Technology Specialist (MCTS): 2.0 .NET

QQUALIFICATIONS Framework Web Applications.

Proficient in designing and developing web applications using .NET

framework.

10+ years experience in challenging customer service environments.

Experienced professional in problem-solving, decision making, and

working under deadlines.

TECHNICAL Visual Studio 2005 & 2008, C#.NET 2.0, XHTML, CSS, Java Script,

SKILLS ASP.NET, SQL 2005, AJAX, MS Excel level 1 & 2

TECHNICAL Centriq Training, Leawood, KS

TRAINING 04/2009-Graduated

Application Developer in C#.NET Program

Technical Competencies:

C# Fundamentals, Developing .NET Web Applications, Transact SQL,

ADO.NET, Building Websites with HTML & CSS, ASP.NET, Advanced

C#.NET.

Professional IT Project Experience:

Created a multi-tier classroom project that included requirement

gathering, data tier design, programmatic data access layer

incorporated with data access objects, and presentation in a rich

web-based front end. Available for review live at the following

url:www.jefflewinit.com this is a program that I have just started

to work on in class as time permitted and on free time, it is a

work in progress.

Soft Skills Training:

Customer Care & Effective Communication:

Certifications:

Microsoft Certified Technology Specialist (MCTS): 2.0 .NET

Framework Web Applications

PROFESSIONAL E

EXPERIENCE United Health Group, Overland Park, KS

11/2009-04/2010

Customer Service Advocate

Perform daily computer functions to place orders for members

needing their prescriptions.

Give the members information pertaining to their accounts, such as

how many refills are available, if there is a balance owed.

Give information as to where the member needs to call to talk about

insurance issues.

Track orders for the members.

I work with AS/400 to locate members insurance information, and RX

Express to submit the orders.

Crown Bolt, Aliso Viejo, CA

08/2003-04/2009

Product Merchandiser

Performed daily maintenance, and up keep in the nut and bolt isles

for the Home Depots.

Helped recruit new hires, and assisted in the training process.

Responsible for 5 of 15 stores in the Kansas City metro area.

Created customer service strategies to help promote good internal

relationships.

The Home Depot, Kansas City, MO

06/2002-08/2003

Assistant Manager

Assisted customers with inquiries about products, warranties,

returned goods.

Handled customer concerns with careful communication and listening

to hear out the customers concern

Provided inventory management and organization for the entire

store, assisted in vault

duties, and responsible for up to 30 associates at a time

Hen House Markets, Kansas City, MO

02/1997-05/2002

Produce Manager

Responsible for assisting customers with any questions, or concerns

Maintained an above average gross profit average set forth each

month expected 30%.

Assisted with the hiring of new associates, and training.

Involved with the opening and closing of the store including vault

duties

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