Customer Service Manager

C O NF I D E N T I A L RES U M E

ANDREW BULLOCK

Personal Details

Address: ** ********* ****

Plympton Park, SA. 5038

Home Phone: (08) 8297 1117

Mobile: 040*-***-***

Email: ********@*******.***.**

Licences: SP Car R & Forklift

Other: Green Card Certificate 3E Weld MMAW

Master Builders Test & Tag Certificates

Interests & Hobbies: Sports – Football, Motor Sports & Tennis

Computers, Family & Friends Cycling

Profile

I am a reliable, hardworking and highly enthusiastic individual who is currently

seeking a full time position within any industry that seeks a trade as I am a

fully qualified experienced tradesman with proven experience in shut down

work and interstate projects.

I have extensive experience in service coordination, warehouse management,

fleet management and customer relations.

I have accreditation to drive Chauffeured vehicles and am willing to undertake

this as a fulltime position.

Employment History

April 2009 – Current

Warehouse Manager/Storeman/Boilermaker

Key Responsibilities and Duties Involved:

. Managing the effective running of multiple stores

. Opening, closing and security of warehouses

. Management and organising of staff members

. Fabrication, welding and erection of steelwork

. Unloading of shipping containers

. Forklift driving

. Storing of stock in warehouse

. Maintaining stock/product lists and inventory, delivery dockets etc.

. Processing orders for delivery

. Delivery of stock to various sites

. General tidying and cleaning of warehouse and maintaining security of

products

March 2006 – April 2009

Service Coordinator/Storeman/Trades Assistant/Welder

Key Responsibilities and Duties Involved:

• Equipment logging

• Maintaining store levels to store and vehicles

• All welding jobs as required

• Manage loan machine delivery and return

• Prepare new equipment installation

• Manage workshop repairs

• Coordinate service technicians

• Stock dispatch and receive

• Take customers requests of immediate service demands

• Assisting with all different trades within the company

• Coordinated the relocation of the companies premises while instigating new

methods towards a better function of workplace safety and practices

Key Statement:

Leading company in supply, service, installation and repair of Bakery

equipment and shop fittings requirements for large Australia wide clients

Employment History Continued….

March 2006 – April 2009 The Bakersmate

Service Coordinator/Store manager/Welder

February 2005 – March 2006 Home Improvement Company

Driver/Stores Representee

January 2004 – January 2005 Southern Suburbs Fencing Company

Estimator

November 2000 – February 2003 Large Scale Structural Steel

Engineering

Boiler Maker/Welder

June 2000 – November 2000 RC & S Haggert

Boiler Maker/Welder

October 1988 – February 2000 Hughes & Hill Fabrication

Boiler Maker/Welder

Qualifications

2012 Small passenger vehicle licence Courses completed at

Transport Training Centre Regency Park December 2012

1987 Welder Certificate 3E

Department Labour Industries Certificate, Panorama

TAFE

1986 Apprenticeship in Boiler Making

Panorama TAFE

1981 Marion High School – Year 11

Summary of skills

Estimating & Quotation

• Feature Steel

• Gates

• Balustrades

• Carports & Sheds

• Replication Metal work

• General Fencing

General Maintenance

• Machinery Repairs

• Basic Plumbing

• Minor Electrical

• Screen Doors

• Tiling

• Wood Working

• Gardening

• Sprinkler Installations

• Concreting

Welding & Boiler Making

• ARC (Carbon Steel & Stainless Steel)

• MIG (Carbon Steel & Stainless Steel)

• TIG (Carbon Steel & Stainless Steel)

• OXY Cutting

• Stainless Steel

• Pipe Fitting

• Structural Steel

• Bisaloy Wear Plates

• Tilt Barrel Furnace

• Conveyor Belt Construction & Installation

• Stairs, Walkway & Handrail Fabrication

• Rigging & Erecting

• Guillotine & Break Press Operation

General Skills

• Customer Service

• Technician Allocation

• Fabrication from Customer Details

• Receiving & Dispatch

• Picking & Packing Orders

• Delivery Driving (Light Truck)

• General Computer Skills

In 1998 with the assistance of 1 apprentice I constructed the Grand Hotel in

Glenelg foreshore Restaurant Glass Enclosure, which has now become a

major year round feature of the hotel.

For 4 years I coached the Edwardstown Div3 Football Team, A1 Player and

Life Member of Edwardstown Football Club.

References

Jim Lithos

Site Supervisor Regent Homes

Phone 043*-***-***

Ian Nicholls

Managing Director of The Bakersmate

Phone (08) 8277 9177

Dave Hughes

Director of Hughes & Hill Fabrications

Phone: (08) 8326 5174

Contact this candidate