Quality Assurance Project

Mary Ann Mirelez

*********@****.***

**** ******** *****

Grand Prairie, TX 75051

Home 214-***-**** Mobil 214-***-****

Quality Assurance Professional Summary:

Experienced in the Information Technology industry with an emphasis on Quality Assurance, Testing

and Business Analysis. Proficient in Project assessments, Testing Methodologies, Requirements g-

Function point analysis, metrics analysis, and SOX. Extensive experience with integrated testing and

customer relations. Adaptable, dependable, strong organizational skills, experienced at multi-tasking

in a variety of settings.

Objective:

I am seeking a position that will use my software quality assurance and quality control skills. I have

enjoyed my experiences testing and performing software quality assurance in my past jobs. These

experiences have provided me with the opportunity to develop excellent organizational, business, and

quality assurance skills. Also, I have worked closely with the Customers, Developers, Business

Analysts and Project Managers; therefore, I have developed great skills communicating with technical

and non-technical individuals.

Skills & Acquired Knowledge:

Windows NT, MS Office, Rational Requisite Professional, MS Project, Test Director®,

Charismatek™ Software Metrics, MS Visio, DOS

Decision Making & Problem Solving HTML Fundamentals

Requirements Determination Process Basic Hardware

JAVA Programming Fundamentals Basic JCL

Using SQL Numbering Systems

CICS Command Level Concepts Tape Concepts

ISPF for End Users Function Point Analysis

Introduction to Data Processing Introduction to Software Quality Mgmt

Introduction to Data Communications Introduction to Requirement Inspections

SLC Defining Project Scope Introduction to Design Inspections

Introduction to Data Modeling Certified Function Point Specialist

Assertive Communications for Women Testing Types & Processes

Professional Experience:

NEC

October 2009 to Present

QA Test Analyst

NEC Corporation of America, Irving, TX

• Prepare, design and execute test cases

• Create defects per issues found with testing using On Time Bug application

• Test defects to assure that errors are corrected

• Communicate with Project Team members, customers and management to describe issues

found and resolved

• Provided test estimates

• Trained Test Team on 7-11 Application use

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Health Care Service Corp (HCSC)

Lead QA Test Analyst October 2008 to October 2009

Blue Cross Blue Shield Account, Richardson, TX

• Prepare, design and execute test cases in accordance with Solution Delivery Method

• Attend Requirements gatherings

• Create defects per issues found with testing in Clear Quest

• Prepare System testing status/evaluation reports

• Test defects to assure that errors are corrected

• Communicate with Project Team members, customers and management to describe issues

found and resolved

• Exhibit a working knowledge of Test Planning methodology's

• Assigned Test Assignments

• Held Weekly Test Status meetings

• Assisted with test estimates

• Performed platform & integrated testing on online systems & applications

• Performed User Acceptance Testing

• Served as Team Lead for specific area of test team

• Recorded test data through Quality Center

• Provided presentations & training for end users & management

•

HCSC

Defect Coordinator October 2006 to October 2008

Blue Cross Blue Shield Account, Richardson, TX

• Managed all defects and change requests

• Facilitated all Testing Status meetings

• Created defect and testing status reports for management

• Created Defect Management Procedure document

• Provided defect training to test teams and users.

• Led Defect Team in Defect Management Process

• Communicated with Management Team, Developers, Project Managers, Business Users,

Stakeholders and End Users.

During my 22 year tenure with Electronic Data Systems (EDS), from October 1984 to

September 2006, I served in a range of positions and on different accounts as I developed

and grew in my professional career.

EDS

SQA Analyst (Software Quality Assurance) February 2005 to September 2006

7-Eleven Account, Dallas, TX

Software Quality Assurance Department

• Facilitated Requirement, Design, Code, and Test Case Inspections

• Reviewed Artifacts and provided suggestions for resolution of issues found

• Identified systemic issues, risks, and action items for projects

• Performed Function Point Analysis

• Performed Gap Analysis

• Performed Project Checkpoint Assessments

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• Performed Stage Gates / Assessments

• Performed Metrics Analysis

• Assisted in implementing SQA processes in accordance with IEEE standards

• Performed Process Documents

• Mentor project team members to assure adherence to the standards, guidelines, and processes

• Began Auditing classes given by Lighthouse

• Executed inspection process for ARIT, Data Warehousing and RII Projects

EDS

Advanced Business Analyst September 1999 - January 2005

7-Eleven Account, Dallas, TX

Integrated Test Team

• Provided presentations & training for end users & management

• Developed documentation for new functionality implemented

• Participated in Requirement gatherings & knowledge transfers for Product

• Documented and analyzed required information for new functionality implemented

• Trained newly hired testers on multiple applications (IA, PA, IM, Roller Grill)

EDS

Information Analyst June 1997 to August 1999

TXU Account, Dallas, TX

• Participated in requirement gatherings for Administrative Payroll System (APS) projects

• Assisted with DRA planning and implementation

• Performed on-call duties for APS System.

• Programmed in COBOL using an INCASE tool on a SUN Workstation

• Worked on System Change Requests (SCRs) & implemented system enhancements

EDS

Information Associate August 1991 to May 1997

Immigration Card Facility, Grand Prairie, TX

• Tested SCRs.

• Provided System demonstrations

• Provided User Training for new Image Retrieval System

• Maintained an SCR database

• Developed & documented customer processes

• Provided testing and training assistance for account

EDS

Computer Operator June 1990 to July 1991

Immigration Card Facility, Grand Prairie, TX

• Performed testing of new or modified software

• Monitored and operated system jobs from control console

• Loaded data equipment, such as tapes, disks - floppy and optical, paper, etc.

• Performed daily preventive maintenance on hardware

• Processed & created production tapes

• Transferred images to optical disk in optical jukebox

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• Verified images from Ports to check for fraudulent applicants

• Uploaded & downloaded production data

• Printed reports for management & all departments

EDS

Data Entry Clerk June 1987 to May 1990

Immigration Card Facility, Grand Prairie, TX

• Started up new Border Crosser department & trained new members on process

• Entered data for immigration documents

• Inquired on & issued alien registration numbers

• Ran production reports for management

EDS

Data Preparation Clerk October 1984 to May 1987

Immigration Card Facility, Grand Prairie, TX

• Cleaned & prepared documents for data entry & application processing

• Performed log-in & mail room functions

• Ran production reports for management

Education:

EDS Internal Computer Based Training

Mountain View Community College, Dallas, TX

South Grand Prairie High School, Grand Prairie, TX

Current Affiliations:

• BPW (Business and Professional Women) Organization member

• Stage Crew Manager, Pantego Bible Church

• ASQ (American Society for Quality) Member

• Stickyminds.com Member

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