Project Manager Quality Assurance

PETER A.TAYLOR

** ********** ***, ********, **. 02368

Home - 781-***-****. Cell - 617-***-**** E-mail *****@*******.***

Summary

Project management professional with proven capabilities to effectively

influence senior executives, communicate effectively with diverse audiences

at all levels using multiple mediums and forums, and navigate the

complexity of multiple divisions, locations, stakeholders, processes,

strategies and goals. Recognized as a strategic thinker with the ability to

effectively plan and execute initiatives with attention to detail, sound

analytical skills, and strong relationship management capabilities;

experienced in specialized area of:

* Change Management

* Team Leadership & Collaboration

* Vendor Relations

* Strategic Planning

* Staff Training & Management

* Client Relations

* Influence and Communication Skill * Budget

Planning & Cost Control

* Analytics & Detail Orientation

* Technical Support

* Project Management *

Documentation & Procedures

Technical Skills

Windows 95 Visio XML

Mac OS X.5.7 Flash ASP

Linux (Red Hat) Photoshop HTML

Windows XP, Pro Microsoft Office JAVA

Vista Microsoft Project SQL

Education

Bachelor Of Arts in Government /Computer Science - Harvard University

Member, (PMI) Project Management Institute

Professional Experience

Harvard University

Project Manager

2004 - 2009

Executed multiple technology projects in the areas of program schedule;

communication management; risk management; procurement management; cost

management; quality assurance management; and change management. They

include:

Proactively managed systems development, implementation and risk assessment

using SDLC and Agile methodology

Produced project status reports, managed project team and resolved project

related issues

Fostered faculty, students and staff loyalty by ensuring that resources and

services are fully utilized

Communicated analytical findings to management orally and in writing

Performed appropriate quantitative and qualitative analysis to support the

objectives of assigned projects

Key Accomplishments include:

Developed vendor based marketing web site for internal processing and

purchasing

Designed and developed customized software images for hardware intake from

vendor

Coordinated the successful roll out of Mac OS X.4, Windows OS, MS. Office

Suite, Meeting Maker

Successfully executed the transfer of critical financial data from Novell

server to Windows server

Implemented software and hardware standardization as well as desktop

management solutions using LANDesk.

Peter A. Taylor (Page 2 of 2)

Coordinator Of Computer Labs & Classrooms 1995 -

2004

Managed a staff of IT professionals responsible for 23 computer labs, help

desk as well as provided technical support for faculty, students and staff

Including:

. Coordinated product development and application modification

. Coordinated the implementation of imaging technology using Lenovo's Image

Ultra

. Tested customized applications prior to "going live"

. Established standard for what technology will be installed across all

intelligent classrooms

. Negotiated annual maintenance contracts with vendors and service

providers

. Maintained website with vendor contracts, software revisions and software

licenses

. Promoted staff development through off-site and on-site technical

training and certification

. Monitored self-maintainer reimbursements programs with Apple, Dell,

Hewlett-Packard and Lenovo

Key Accomplishments includes:

. Reduced software re-imagining time by 40%

. Completed facility upgrade ahead of schedule and within set budget

. Established vendor relation for the procurement of hardware

standardization

. Customized OS to facilitate chemistry labs software applications

. Coordinated resources to achieve project goals

Technical Support Analyst

1988 - 1995

Provided technical support for database; active directory; file sharing as

well as desktop break-fix. Oversee and track hardware, software

installation and licenses for security and compliance auditing. Support

include:

. Software evaluation and quality assurance

. Provided recommendations on software/hardware projects

. User training & support

. Coordinated software & hardware upgrade

. System administration on Macs and Windows boxes

. Liaison with assigned departments to address on going technical needs

BBN Communications

Field Service Engineer

1984 - 1988

Provided post sales installation and services for WAN and LAN equipments

. Extensive domestic and international travel

. Troubleshot communication devices

. Install wide area and local area equipments

. Client provisioning

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