Human Resources Customer Service
Resume:
JANET MARTINEZ
Bloomfield, NJ **003
***************@***.***
Objective
Self-motivated and resourceful Human Resources Specialist seeks full time
position as Human Resources Generalist, Human Resources Coordinator, or
similar relevant position. Brings over 6 years of progressive experience
in essential human resources functions.
Skills Summary
Recruiting & Retention Customer Service Training/Development
Succession Planning HR Records Mgmt HR Policies & Procedures
Conflict Resolution Project Oriented Orientation/On-boarding
Benefits Administration Teambuilding/Morale
Experience
Johnson & Johnson (Formerly Pfizer) Parsippany, NJ
Dec. 2007 - Sept. 2008
Human Resources Associate
. Managed the personnel requisition and applicant tracking processes,
established sourcing strategies in partnership with the hiring
manager, conducted review of applicants against the job requirements,
coordinated interview logistics (i.e. temporary and permanent
recruitment, new hire paperwork, facilitated drug screens, background
checks, reference checks, prepared offer letters, application packets)
posted positions on various job sites, exit interviews, completed
related HR metrics
. Used PeopleSoft HRMS for new hires and tracked employee data, entered
terminations, title changes, transfers, salary adjustments and other
data, prepared reports on headcount, departments and other ad hoc
reports
. Responsible for the HR cycle; recruitment strategies, compensation
processes, benefits enrollment/ administration, employee satisfaction
surveys (content development, data analysis, presentations), and
performance management
. Conducted new hire orientation, benefits and SOP/GMP training
. Ensured site compliance with U.S. Immigration laws as regulated by the
U.S. Department of State, Immigration and Naturalization Service,
State Employment Security Agencies and US Department of Labor
Pfizer Inc., Parsippany, NJ
March 2002 - Sept. 2007
Human Resources Coordinator
. Support to manufacturing, FDA regulated operation, included hourly &
staff workforce, ensured that all operational practices were in
compliance with regulatory requirements and internal HR policies
. Responsible for day-to-day employee processes such as filtering
resumes, interviewing, selection and offers for internal and external
positions, background, physicals, promotions, separations, transfers,
relocation administration and exit interviews. Managed the college
intern/summer hire programs and coordinated all college recruiting
efforts
. Provided advice, coached, and counseled leaders and employees on HR
programs, policy and procedures, employment/labor laws, conflict
resolution, change management, diversity, and organizational
development to promote a fair and equitable work environment
. Responsible for the tracking and ensured timely feedback of goals and
objectives of employee performances
. Conducted new hire training, communicated benefit plans, policies and
procedures during orientation
. Coordinated onsite benefits fair during open enrollment. Communicated
and interpreted benefit changes i.e. medical, dental, prescriptions,
vision, savings plan, life insurance, tuition reimbursement, flexible
spending accounts, short and long term disability, FMLA, LOA, STD,
LTD, etc.
. Coordinated colleague morale/teambuilding events onsite benefit fairs,
perfect attendance, service awards, company outings, holiday
celebrations, United Way and focus groups for employee morale
enrichment programs
. Designed Competency Guide that improved and streamlined the interview
process during targeted selection
Nextel Communications, Rutherford, NJ
2001 - 2002
Sr. Executive Assistant, Director of NY Escalations
. Performed complex administrative duties of a responsible and
confidential nature. Routed and answered issues and correspondence not
requiring executive's attention. Independently established, organized
and maintained files of executive's correspondence and initiated
follow-up as needed. Compiled, analyzed and summarized statistics and
information in highly complex graphical presentation formats.
Communicated new policies and procedures to the department
. Responsible for coordination, integration, and synchronization of
staff actions, events, meetings, traveling and activities; planned and
integrated daily and long term projects
Hoffmann-La Roche Inc., Nutley, NJ
1990 - 2001
Executive Assistant
. Provided executive administrative support for multiple departments
including: Manager of Technical Services, Controller of R&D, V.P of
Finance & IT and Accounts Payable Director
Education
Bachelors in Business Administration
Centenary College, Parsippany, NJ
Associates in Liberal Arts (with Business Emphasis)
Centenary College, Parsippany, NJ
Computer Skills: PeopleSoft HRMS, MS Office (Word, Excel, Power Point,
Outlook), Citrix/Impromptu,
Lawson
Languages: Speak, read and write Spanish fluently
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