JAMIE JACKSON
**** ****** ****** ( Grosse Pointe, Michigan 48236
313-***-**** ( **************@***.***
PRODUCTION MANAGER/SCHEDULER
Creative business and operational oversight professional with demonstrated
background in managing multiple business areas to attain optimum production
results. Adept leadership in troubleshooting, developing solutions and
exceeding expectations. Trusted business manager with proven proficiency in
overseeing seamless operations by ensuring each detail is considered in all
decisions. Process improvement and cost-saving specialist skilled at
driving superior operations while eliminating extraneous costs. Areas of
expertise:
Operations Management ( Data Analysis/Evaluation ( Process Improvement
Production Scheduling ( Preventative Maintenance Processes (
Troubleshooting
Team Leadership ( Automated Processes ( Quality Standards ( Team
Development
PROFESSIONAL EXPERIENCE
CHRYSLER CORPORATION, Sterling Heights, Michigan ( 2007-2009
One of the Big Three automakers.
Production Control/Plant Scheduling Supervisor (2007-2009)
Oversaw all production, performance, and scheduling for the assembly
division. Maintained all production schedule, build, and performance data
and reported data to senior management team. Established build schedules
and ensured all activity adhered to plant and production requirements and
standards. Supervised the sequential production order. Led all pilot,
trial, and P.E.R. unit builds, build changes, and special handling units
for executive teams, auto shows, etc. Managed all assembly and production
processes for areas such as Body Shop, Paint Shop, T/C/F Assembly, and
Certification and Shipping. Directed all vehicle shipping yard activity.
Helped implement and oversee all vehicle broadcast system components,
including setup for sequence part delivery, color wheel systemic batch
painting, assembly line operator build verification track sheet parameters,
high security-level VIN plate/label printing, and management and delivery.
Ordered yard/vehicle holds to ensure containment of any quality or safety
issues. Ran the vehicle scrap/rebuild process. Worked with vendors and
suppliers to order parts and handle payments.
Selected Highlights:
. Saved over $1.5M by responding quickly to build errors during vehicle
production, eliminating off-line repairs and overtime staffing.
. Delivered $500K annual cost savings by applying proper system management,
decreasing paint waste.
. Secured a substantial time and revenue savings by establishing a
sequential build-out process that transitioned production from year-end
models to new models more seamlessly.
. Created corporate-wide standardized data management systems complete with
charts and graphs, allowing for instant access to detailed plant
performance data.
Production Control/Material Supervisor (2005-2007)
Provided parts supply support to the production process. Managed the flow
of materials to ensure just-in-time delivery schedules were met. Oversaw
component parts shipping/receiving. Supervised skills trades teams, dock
teams, and EPICS (part counting) teams, ensuring all preventative
maintenance, material deliveries, and inventory counts were performed
regularly.
Selected Highlights:
. Saved company $2.5M in revenue by adopting a dock management material
flow process that eliminated production line stoppage and overtime due to
parts shortages.
. Reduced parts costs $750K by eliminating parts shortage expedite orders,
which also eliminated excess or obsolete inventory.
. Maintained a zero safety-related incidents/violations rating by strictly
managing OSHA and company safety requirements.
JAMIE JACKSON ( Page 2 ( **************@***.***
Production Control/Material Supervisor (Continued)
. Reduced warrant rebates/repair costs by $200K by developing and managing
an equipment maintenance schedule to ensure production readiness.
. Spearheaded launch and training of employees on production fleet
maintenance computer system.
. Established QS9000 procedures, meeting all union contract parameters.
Production Supervisor (2005)
Directed successful quality production operations in several assembly plant
areas. Supervised the production floor, a 40-employee production line
division, and team performance.
Selected Highlights:
. Lowered costs and man hours significantly by working to decrease defects
and repairs in unit builds.
. Saved millions by establishing first-time build-in station improvements,
eliminating overtime hour costs and excess parts inventory.
FLOORSERVE INC., Dalton, Georgia ( 2004-2005
National field sales/marketing company marketing, merchandising and
promoting sales of products in the retail industry for Fortune 500 clients.
Territory Manager
Managed the carpet merchandising/promotional activity for 13 Lowes
locations. Served as point person for 25 carpet suppliers. Directed all
department functions, including stocking, employee training, and product
inventory. Worked with customers to supply carpeting expertise and assist
with carpet purchases.
Selected Highlights:
. Saved hundreds of thousands in training costs by training employees in-
house.
. Delivered a 5% increase in sales by offering subject matter expertise to
customers and by training Lowes employees.
FORD MOTOR COMPANY, Livonia, Michigan ( 2001-2003
Big Three automaker's financial/credit division.
Bankruptcy Specialist
Worked with consumers who had filed for bankruptcy to resolve their
outstanding accounts or order repossession of their vehicles. Monitored all
accounts for any delinquencies.
Selected Highlights:
. Handled over 3,500 accounts averaging $15K each.
. Secured $630K monthly in payments/resolutions.
EDUCATION
Bachelor of Business Administration in Marketing Management
Wayne State University, Detroit, Michigan