Customer Service Supply Chain

CATHERINE L. DAVIS

** ***** ****** ****** ***-***-

1177

Stratford, CT 06614

************@***.***

Global Supply Chain Professional - able to identify opportunities/resolve

issues expeditiously. Excellent interpersonal and negotiation skills.

Demonstrated analytic, strategic and planning skills with 15 years

experience in vendor and customer management working with consumer goods

and financial services industries. Team player, proven leadership skill

with ability to develop, mentor and lead teams in achieving objectives.

PROFESSIONAL EXPERIENCE

BLOOMBERG LP, New York, NY 2007-

2009

Privately held company providing cutting edge financial, business and

economic information via the internet, television and print media.

Global Asset Manager/Planner (2007-2009)

Managed global forecasting, planning production and distribution of

Bloomberg proprietary keyboards manufactured in seventeen languages.

Prepared production and repair schedules to minimize cost to company

without sacrificing unparallel customer service.

. Spearheaded TQM project. Resulted in 60% freight cost savings.

. Initiated partnership between multiple departments and suppliers to

identify, implement and improve the production process. Introduced

rate based supply, forecast sharing, and ABC analysis of critical

components that improved product availability, reliability and reduced

costs.

. Transitioned production to new electronic manufacturer without

impacting customer service to end users. Met the delivery timeline

for latest generation of Bloomberg proprietary keyboards.

. Introduced in-house technical repair program. Reduced 3rd party

repairs by 85% and generated estimated annual cost savings of $2.8MM.

ACME UNITED CORP, Fairfield, CT

2000-2006

A S40MM supplier of office, school and industrial cutting products.

Products sourced worldwide with large retail and commercial office clients

including Wal-Mart, Target, and Staples.

Manager, Supply Chain (2005-2007)

Multiple responsibilities included Wal-Mart supply chain management,

primary liaison with all Asian, European and North American suppliers, and

integration leader for newly acquired business unit.

. Supply chain leader for Wal-Mart. Achieved 98% in-stock status (up

from 90%) and 100% on time deliveries (up from 95%).

. Selected to co-chaired process improvement team for newly acquired

Clauss product line. Improved sales and margins by 15%.

. Proactively identified new and/or improved products with sales and

marketing teams. Increased revenue across customer base and obtained

better product placement.

. Built strong relationships with world wide suppliers to improve

service delivery to Acme.

Senior Supply Chain Planner (2000-2005)

Assisted Supply Chain Director. Two person department - supply chain,

logistics, and strategic customer service.

. Responsible for supply and demand planning for all business

categories.

. Created shipment tracking methodology to improve service levels.

. Leveraged relationship with Asian suppliers. Provided 12 month

forecast allowing visibility to peak season demands. Enabled

suppliers to meet demand during peak seasons.

. Dual sourced key back-to-school products.

CATHERINE L. DAVIS

Page Two

REMINGTON PRODUCTS LLC, Bridgeport, CT (acquired by Spectrum Brands)

1998-2000

Designs, manufactures, markets, and distributes personal care, grooming,

and travel appliances.

Senior Overseas Planner

Spearheaded the planning for 80+ women's personal care products.

Successfully worked with suppliers to reduce lead time and increase

productivity. Major focus on growth and branding.

. Led record 33 new product launches.

. Managed inventory levels to eliminate back orders.

. Ensured timely delivery of products through MRP and DPR.

. Co-led company-wide continuous quality improvement team.

. Key liaison between engineering and marketing to improve product

delivery.

. Proactive team player for displays and promotions.

UNITED STATES CAN COMPANY (acquired by Ball Corp) 1991-

1998

Nation's leading supplier of metal containers for personal, household,

automotive, paint, and industrial products. Forty manufacturing facilities

worldwide.

Production Control Manager, Racine, WI (1996-1998)

Scheduled production and supervised manufacturing of six product lines

producing over 1 million cans per day at the company's most efficient

production facility.

. Managed four supervisors. Indirect responsibility for productivity of

30 hourly employees.

. Monitored production to ensure consistent quality of output.

. Liaison between manufacturing facilities to alleviate parts

requirements shortages.

. Effectively monitored and managed raw and finished goods inventory.

. Managed shipping process to exceed on time product delivery and

maximize customer satisfaction.

. Provided ongoing analysis to client and corporate leadership team.

. Key client relationship manager.

Corporate Production Analyst, Oakbrook, IL (1995-1996)

Monitored all business segments, focusing on volume, capacity, and planning

for business cycles.

. Tracked and reported inventory for executive management team.

. Liaison between corporate and 33 plants in order to address material

flows issues.

. Coordinated production efforts to minimize overtime.

Inside Sales Representative Oakbrook, IL (1991-1995)

Managed the largest client representing $300 million in annual sales.

. Exceeded sales goal by 20%; assigned additional clients including

international customers.

. Worked with multiple manufacturing areas to ensure quality product

delivery.

. Additional responsibilities included artwork, order entry, and

resolution of remittance discrepancies.

EDUCATION

Pursuing Bachelor's Degree in Business Fairfield University

Attended multiple retail-sponsored courses provided by Wal-Mart and Target

TECHNICAL SKILLS

Microsoft Windows - Word, Excel, SAP, Demand Solutions, Retail Link and

Partners Online

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