Customer Service Sales

Darius James Ellies

EDUCATION:

B.S. in Business Administration, Management, University of Vermont,

Burlington, VT

Anticipated Date of Graduation: May 23, 2010

Recipient, Henderson Grant

Recipient, Lewis Urban Scholarship

Recipient, Presidential Scholarship

Member, Sigma Phi Epsilon Fraternity

Member, University of Vermont Basketball Club

Most Valuable Player, University of Vermont Basketball Club

WORK EXPERIENCE:

Research Analyst Intern, Fletcher/CSI October

2009- May 2010

Work closely with analyst staff on various projects in gathering counter

intelligence. Using this intelligence, developed comparative analysis of a

customer against their major competitors. Perform primary and secondary

research, as well as participate in team meetings, conference calls and

strategic development.

Leadership Practicum Instructor, University of Vermont

September 2009- May 2010

Appointed to the position by the Dean of the Business School and Course

Professor; Worked with a group of peers during the Fall 2009 semester, in

the creation of a freshman business course, with a curriculum focus on

globalization, critical thinking, public speaking/presentation, industry

analysis and self-improvement and perception; Co-teaching the course with

my peers and the Course Professor during the spring semester of 2010.

Human Resources Intern, Sheraton Hotel

September 2009- November 2009

Assisted the Human Resources staff with projects; including but not limited

to posting jobs on outreach job websites. Upheld data management, which

included filing, processing, and analysis of documents involved in the

hiring process.

Sales Associate, Children's Place

June 2009- October 2009

Assisted customers with their purchasing decisions based on my knowledge of

the merchandise. Managed operation of the cashier and performed marketing

and up-selling to improve the company's credit sales. Maintained and

created different floor sets.

Sales Representative, Verizon Solution Provider

September 2008-January 2009

Provided administrative support and customer service to Verizon consumers

including but not limited to creating letters of authorization for Verizon

businesses. Performed business to business sales to acquire new customers

or upgrade current Verizon customers.

Bank Teller, Chittenden Bank

May 2008-September 2008

Responsible for handling and accounting for large sums of money and

performing a variety of customer service functions, including but not

limited to, assisting customers with various banking options. Duties also

included providing administrative support to upper management as needed.

SKILLS:

Microsoft Office including Word, Excel, Power Point, Access, Outlook and

Visio

REFERENCES FURNISHED UPON REQUEST

38 Stanford St

Boston MA, 02124

Phone: 857-***-****

E-mail: ******.******@*****.***

Contact this candidate