Quality Assurance Real Estate
Resume:
HARRIETT J. FOUCHER ************@*****.***
QUALIFICATIONS
Outstanding Software Business Analyst and Quality Assurance Testing
Leader with extensive experience supporting critical enterprise
applications for clients such as the City of Chicago, JP Morgan Chase,
and Charles Schwab. Known for taking ownership of testing projects,
creating software architecture vision and strategy, and driving projects
to completion on time and within budget. Strong background in
programming, able to communicate effectively with all technology groups.
High level collaboration with business and technical teams to implement
processes and procedures. Strong leadership, problem solving, analytical,
and interpersonal abilities. Ability to design and develop comprehensive
automated test strategy and test cases. Received the Charles Schwab
"Relationship Management Award" for Quality Assurance and User Acceptance
Testing.
COMPUTER SKILLS
Testing Tools: QuickTest Professional (QTP), Rational ClearCase, Rational
ClearQuest, SilkTest, WinRunner, LoadRunner, Test
Director, Mercury Quality Center
Methodologies: ISO9000, PMM, Rational Unified Process, Agile, SDLC
Platforms / Systems: IBM z/OS, IBM PC's, HP, Mac
Programming Languages: COBOL II, MySQL, SQL, SQL*PLUS, Java Script,
UNIX Shell, C/C++, Web Technologies (HTML), WebLogic
Software Packages: Oracle (SQL), Erwin, Siebel, MVS, JCL, DB2, SPUFI,
VSAM, CICS, QMF, EXPEDITER, FILEAID, TSO/ISPF, MQ,
Platinum, Platinum Products, QuickPlace, Microsoft
Office (Word, Excel, PowerPoint, Access), Microsoft
Project, Microsoft VISIO, XML, Wicket
CAREER ACHIEVEMENTS
. Real Estate Property Transfer Tax: Developed web-based application
for Real Estate Property Transfer Tax for the City of Chicago.
Participated in the architecture design of web-based application,
created business use cases, master test plan, test strategy and test
cases for the application. Executed test cases and provided test
metrics
. International Electronic Funds Transfer (IEFT): Managed and tested JP
Morgan Chase International Electronic Funds Transfer (IEFT) project.
Simultaneously tested various types of accounts from all over the
world.
. Billing Application Batch Jobs: Executed Billing Application batch
jobs for Charles Schwab's products. Developed test accounts and
tested web-based application and various brokerage related projects.
PROFESSIONAL EXPERIENCE
Consultant - Business Analyst and Quality Assurance
CITY OF CHICAGO, Chicago, IL Sep 2008-Jan 2010
. Created Project Overview, Business Requirements and Use Cases for the
Real Estate Property Transfer Tax Project.
. Contributed to the Architecture Design and code quality review for the
application to ensure easy maintenance of the project
. Performed functional, structural, regression and system testing. Lead
the coordinated testing efforts with the Business Partners
. Assisted in developing training plan for users and demonstrated
application functionality to Attorneys and Settlement Agencies.
Environment: Use Cases, SQL, .Net, MS Word, Excel, VISIO,
PowerPoint, Relational DB, Agile
Methodology
Consultant
BUSINESS BROKERS OF AMERICA (BBOA), Chicago, IL May 2006-Aug 2008
. Analyzed client IT systems and infrastructure and developed cost-
effective solutions to meet multiple, disparate business requirements.
HARRIETT FOUCHER PAGE TWO
PROFESSIONAL EXPERIENCE
(continued)
. Evaluated various Chicago area businesses that were for sale and
presented recommendations to executive managers of Business Buyers and
Sellers, including alternative approaches and strategies
. Performed unit testing on web-based applications and provided SQL
adhoc reports.
. Managed projects and utilized IBM Rational Unified Process Methodology
(RUP) with ClearQuest and automation tools such as Mercury WinRunner
Environment: Use Cases, SQL, .Net, MS Word, Excel, VISIO, PowerPoint,
Relational DB, RUP Methodology
Consultant / User Acceptance Testing Lead
JP MORGAN CHASE, Chicago, IL May 2005-Jan 2006
. Managed the User Acceptance Testing Business Lifecycle for several
major projects ($M+ systems) for internal clients in Singapore,
Europe, and throughout the USA. Supervised 2-3 employees in UAT
group.
. Participated with developers from across the country to test Break
Fixes (Bugs). Executed DB2 SQL queries, Reviewed COBOL code, executed
TSO batch jobs
. Researched and documented test requirements, test strategies, test
plans, and conducted specification reviews
. Created project plans, test cases and performed testing across all
Chase platforms including mainframe, web, and client-server.
Documented test cases and results in Mercury Quality Center.
. Managed and tested the Web-based Training Application.
Environment: Use Cases, SQL, .Net, MS Word, Excel, VISIO,
PowerPoint, Relational DB, Mainframe,
middle-ware, Mercury Quality Center
Consultant / IT Quality Assurance Lead
CHARLES SCHWAB & COMPANY, San Francisco, CA May 2000-Apr 2005
. Utilized IBM Rational Unified Process (RUP) for Product Billing
Application (first RUP application @ Schwab).
. Led end-to-end testing for Schwab Bank in web, client server, and
mainframe environments.
. Coordinated integration testing for Schwab Brokerage and Schwab Bank
Applications
. Developed Schwab Brokerage Product Lines Billing Application Business
Requirements and Use Cases
. Developed Schwab Brokerage Products Test Strategies, Test Plans, Test
Scripts and Test summaries.
. Executed Mainframe Batch Job stream test cases, tested middleware, and
on the web. Produced defect-tracking reports using Test Director.
Environment: Business Requirements, Functional Specifications, SQL,
.Net, MS Word, Excel, VISIO,
PowerPoint, Relational DB, Mainframe, DB2, Middleware, Mercury
Quality Center
Primary Projects:
. Billing Application: Executed ISPF batch integrated Billing batch
jobs. Modified COBOL/DB2 Modules.
. Customer Fee History: Developed brokerage test plans, test cases, and
test summaries for the Siebel / Java and mainframe Customer Fee
History application.
. Siebel Mars Suite: Developed test plans, test cases, and tested many
of the applications in the web-based Siebel Mars Suite, such as UCR
and Offer Management.
. Trade Rate Reduction Application: Performed functional and regression
testing on Trade Rate Reduction application via Schwab.com, Voice
Recognition, Brokerage Reps, and Wireless systems. Tested downstream
financial applications to ensure customer accuracy. Application was
modified and tested in 30 days.
Consultant / IT Quality Assurance Lead
CALIFORNIA STATE AUTO ASSOCIATION (CSAA), San Francisco, CA Mar 1997-Apr
2000
. Set up test environments for Integrated Future Date Project for Auto
Application and Interface Systems, e.g. Membership, Claims. Executed
Automobile Batch Jobs - CICS/COBOL/DB2 modules.
. Analyzed and organized business requirements and testing for over two
hundred vendor products that required a review of Y2K compliancy and a
Year 2000 future date test.
. Coordinated Pre-Integrated Future Date Testing (Pre-IFDT) on z-OS
System and client server platforms.
. Developed test plans, test cases, and test summaries for multiple
applications including Expediter, Easytrieve, Platinum products, SAS,
Oracle, Finalist, Rexx, Unitech Systems, etc.
Environment: Business Requirements, Functional Specifications,
SQL, MS Word, Excel, VISIO,
PowerPoint, Relational DB, Mainframe, Middleware, DB2, COBOL, CICS,
Datacom
HARRIETT FOUCHER PAGE THREE
Consultant / Senior Programmer Analyst
WELLS FARGO BANK, San Francisco, CA Jan 1995-Mar 1997
. Developed functional specifications for the enhancements to the Bill
Payment System
. Coded, tested, and implemented CICS/DB2 and VSAM/COBOL Modules
. Coordinated and executed the System Integration Application Testing
(Batch and On-line) with the various Wells Fargo applications e.g.
Check Processing, ATM, and Outside Vendors
Environment: Business Requirements, Functional Specifications,
SQL, MS Word, Excel, VISIO,
PowerPoint, Relational DB, Mainframe, Middleware, DB2, COBOL,
CICS, Datacom
EDUCATION
Management Information Systems
DePAUL UNIVERSITY, Chicago, IL
Information Management System
UNIVERSITY OF SAN FRANCISCO, San Francisco, CA
Courses in Computer Science
UNIVERSITY OF CALIFORNIA, BERKLEY, Berkley, CA
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