Manager Project

Joseph Newton Smith

*** **** **** ****** * Urbana, Ohio 43078

Home Phone 937-***-**** * Mobile Phone 937-***-****

Email: **@****.***

Career Summary

Accomplished professional seeking to leverage my strengths and background in business and total quality management

within a dynamic organization. Enthusiastic, loyal, customer-oriented professional offering extensive business and

political communications and services in the private and public sectors. Driven by new challenges and desire to excel in

all endeavors. Seeking a fast-paced, collaborative, and customer-focused environment.

Professional Achievements

• I increased gross sales 10% in 2 years as account executive for Amtel Telephone Directories.

• I wrote and administered 10 million dollars in grants in 8 years for housing, community, and economic

development; and introduced customer service to a local government by treating its citizens as customers and

striving for customer satisfaction as assistant director of administration for the city of Urbana, Ohio.

• I reduced the aggregate inventory shrink of 28 high volume, high risk stores in south Florida from 16% to 3%,

saving the company 2.5 million dollars per year as regional corporate auditor for the Kobacker Company.

• I successfully supervised seven spanish speaking stores in south Florida as area manager for the Kobacker

Company.

• I opened a new store in Daytona Bch, Florida and hit the 5 year sales projection of $750,000 per year within 3

years while keeping the inventory shrink under 1.2% as store manager for the Kobacker Company.

Professional Strengths

Strategic Planning

• Developing and managing yearly budgets, short and long term goals.

• Forecasting and measuring sales projections and benchmarks.

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• Safety programs, loss prevention programs, training programs, maintenance programs and housing, community,

and economic development programs.

Leadership and Management

• Recruiting, mentoring, and retaining self-motivated, customer-oriented employees.

• Inspiring high productivity levels through innovation and motivation.

• Defining performance expectations, evaluating individual performance, and providing timely feedback.

• Guiding cross-cultural teams fostering team work and collaboration.

Joseph N. Smith

Communications and Interpersonal Skills

• Excellent written and oral communication and presentation skills.

• Negotiation and collaboration skills for building consensus throughout all levels in the organization.

• Establishing and maintaining effective relationships with peers, employees, clients, and external vendors.

• Experienced in grant writing and grant administration pursuant to state and federal laws.

• Experienced in sales, marketing, and merchandising.

Project Management

• Project manager for multi-million dollar public works projects.

• Store openings and store closings.

• Defining and managing project scope, deliverables, project plans, schedules, and balancing priorities.

• Assessing risk and executing mitigation strategies.

Quality Management

• Setting up and supervising operation standards for quality inspection projects.

• Measuring and managing product defects.

• Communicating and implementing process improvements.

Other

• Computer software design using java programming language, website design using html-xhtml, xml, javascript,

and database design using sql.

• Auditing, accounting, inventory control, tax preparation, business and financial analysis.

• Personnel and civil service director.

• Enterprise Zone Manager and Community Reinvestment Area Manager.

• Real Estate: new construction, rehab, sales, appraisals, rentals and repairs.

• Insurance, annuities, variable annuities, and mutual funds.

• Used auto sales and repairs.

• Public procurement pursuant to local, state and federal laws.

• Executive member of the State of Ohio Public Works Commission for 6 years.

• Microsoft Word, Excel, Access, Powerpoint.

• Fundraising.

Professional Experience

Product Action International, LLC Project Supervisor (2008-2009)

Amtel Telephone Directories Account Executive (2004-2008)

City of Urbana Assistant Director of Administration (1996-2004)

Western-Southern Insurance Agent, LUTC and Series 6 (1995-1996)

Joseph N. Smith

Kobacker Company Regional Corporate Auditor (1989-1994)

Kobacker Company Area Manager (1987-1989)

Kobacker Company Store Manager (1984-1987)

Champaign Realty and Champaign Auto Sales (Mother) Family owned and operated

Earl Smith Builders (Father) Family owned and operated

Education and Military

The Ohio State University Bachelor of Arts (Economics and Spanish)

Clark State Community College Computer Software Design, Website Design, Database

Design

The United States Marine Corps Honorable Discharge

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