Customer Service High School
Resume:
Keith Grover
Idaho Falls Id 83401
abmttn@r.postjobfree.com
Work Experience
-Mountain West Research; Telephone Interviewer
-Channel Blend; Customer Service Representative
-Larson Miller Incorporated; Driver Customer Service Route
-Benjamin News; Merchandiser
- Schweitzer Engineering; Electronic Assembler
-Benjamin News; Office Administrator,Merchandiser
Skills
-Business Operations -Market Product -Retail Sales
-Statistics
-Microsoft Office -Achieve Sales Projections -Cost Control
-Dependable
-Inventory -Microsoft Excel -Communication
-Finance
-Research -Inventory -Customer Service -Data
Entry
-Operated Multi Line Phone Systems -Able to Calmly And Efficiently
Handle Large Volumes Of Customers -Able To Handle Large Call Volumes
-Extremely Attentive To Details -Works Very Hard
Personal Attributes
- Communicates well -Fast Learner -Work independently
-Computer Literate
-Ability to Think Critically -Well Organized -Work Well in Teams -Great
at Negotiating
-Great at Time Management -Multi-Task -Great Interpersonal Skills
-Extremely Punctual -Great Math Skills
- Reading Comprehension Skills -Dresses appropriately
-Always Maintains Good Personal Hygiene -Always Maintains Proper
Business Etiquette
Skills and Knowledge Learned Through Education and Course Work
-Learned how to perform customer service the right way to make sure
consumers will return.
-Made sure both consumer's and employer's were always extremely happy with
job performance.
-Learned how to work in team environment.
-Have basic filing skills.
-Can navigate rapidly through and work with up to 15 different running
programs on a computer at one time.
-Very strong mathematical skills and knowledge.
-Know how to keep customers talking to discover exactly what they want and
how to achieve it.
-The ability to communicate clearly through writing and speaking.
-The ability to prepare extensive reports through research.
-Experience merchandising in big retail stores, supermarkets,and drug
stores
Awards and Recognitions
-Won awards and gifts for being a top performer.
-Employee of the month.
-Maintained a 3.5 GPA throughout high school.
-Worked full time and attended school for last two years of high school..
-Maintained high gross profits throughout my career.
-Increases sales and customer satisfaction throughout my career.
-Have never missed a day of work without advanced notice.
-Named most dependable employee 2 consecutive years.
Education
-Clarkston High School, Clarkston Washington.
-Maintained a 3.5 GPA while working Full Time Junior and Senior year.
-Competed in many extra circular activities such as DECA, Basketball,
Track, Cross Country, and worked as a teacher's assistant.
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