Customer Service Manager

Ahmad Brijbasi *** West Valerian Place Beverly Hills, Florida 34465

Phone: 352-***-****

*********@***.***

Objective:

By Hiring me, not only will you be adding to your present work environment,

i

also offer stability, i work well with others and i have a tremendous

ability and willingness to learn.

Work Experience :

One Simple Loan - 05/06/2009 - 06/12/2009

Education Cunsultant - Made Outbound calls to recruit potential

college students.

AT&T Mobility - 01/22/2007 - 01/23/2008

Manager of Customer Care Dept. - Inbound calls, assisted in

bill explanations, tech support and any other Customer

issues such as changing plans and issuing credits if needed and more..

Wal Mart - 9/2005 - 01/2007 Overnight Modular Set Team.

Autoway Ford - 3/2005 - 8/2005 Sales Consultant

Photo Tech -8/2003 - 12/2005 CVS/Pharmacy, Beverly Hills, FL

Service Manager- 5/2003 - 8/2003 Walgreen's, Englewood, Fl Help and assist

customers, working all departments. Stocking..

Photo lab Department manager -8/2001 - 1/2003 Kmart, Englewood, Fl Formal

input on the interviewing, hiring and termination of potential and existing

employees. maintain inventory of cameras and film. Provide tech support of

Photo processors and printer. Actual printing and processing of photos.

Participate in OSHA certification. Extensive Knowledge of all Noritsu

Photo processors and printers plus most other Noritsu equipment.

Manager Trainee -3/2001 - 5/2001 McDonalds Corporation, North Port, FL

Assembled and made food, overlooked employees, cashier

Photo Lab Assistant Manager -4/1999 - 3/2001 Eckerd Drugs, Key Biscayne,

North Miami Beach FL Overlooked employees, processed

photographs,payroll,inventory and solved customer service issues

Billing Clerk -7/1997 - 2/1999 Douglas Gardens Community Mental Health

Ctr.,

Miami Beach FL, Processed Medicaid and Medicare claims, along with

individual billing. Made spreadsheets for case managers for billable hours.

Did billing for case managers and also kept up to date on financial history

of clients. Among other misc. data-entry duties.

Customer Service-Supervisor, Sales -8/1994 - 4/1997 incredible universe,

Hollywood, FL Processed product returns using mainframe system, checking

inventory for lost or misplaced items. Toke in items for Tandy Service.

Direct one on one sales with customers along with solving any customer

service issues that might arise.

Developmental Assistant -9/1993 - 6/1994 Harmony House Nursing Home,

Waterloo, IA Aided patients in activities of daily living, such as eating,

recreation, general maintenance of patients.

Security Officer -10/1990 - 9/1993 Metro-Dade Solid Waste Department, Miami

FL, Patrolled grounds of solid waste sites, checking for illegal dumping

along with filing any incident reports. And doing hourly and daily logs.

*

Courier 9/1989 - 9/1990 Sunstate Courier, Miami FL, Delivered interoffice

mail to most major banks in the area, along with general mail office work.

filing, sorting etc.

Clerk 1 10/1988 - 7/1989 Metro-Dade Property Appraisal Dept,, Miami FL,

Helped public in filing proper homestead exception papers, which also

included typing, filing and answering phones.

Education

10/1993 Harmony House, Waterloo, IA Certification DevlopmentalAssistant

Certification

8/1986 Hialeah-Miami Lakes Sr., Hialeah, FL High School or equivalent High

School Diploma

Skills

AS-400 Cash Register Internet Interpersonal Communications

Listening MS Excel MS Word Problem Solver Typing

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