Project Manager Management

Lucy. Tang

************@*****.*** 732-***-****

Project manager/PMP

qualifications summary

Excellent in variety types of Program/Project Management. Possesses PMBOK (9

knowledge areas and 5 processes groups), extensive technical knowledge,

outstanding interpersonal skills and problem solving skills. Have proven

tracks of successfully leading many software/hardware and

applications/products development/deployment with local or government

agencies, and 2G/3G Wireless technology implementation projects with

worldwide carriers (North/South America, Asia and Europe). Full life-cycle

Product Management experiences include product requirement management,

product feature enhancements and roadmap management; stakeholders (design

partner, customers, functional teams) management; products development and

deployment management, product deliverable quality and acceptance test plan

and execution management, project scope/schedule/cost/quality/resource/risk

management. Had formal training from PMI, certified PMP.

A Technical Manager in Software/Application/System/Network/Production, with

over 12 years experience in IT industry. Cross technical function areas

knowledge and experiences, include design/development/implementation of

optimized solutions for backend network infrastructures, and for end user

application systems and software/firmware/hardware equipments productions.

R&D experiences include researches on 2G/3G/4G wireless network radio

propagation model calibration algorithm, air interface advanced simulation

and optimization methodologies. Wireless Engineering experiences include 3G

CDMA (IS-95/) 2000/UMTS/WCDMA/TD-CDMA wireless network planning, modeling,

simulation and optimization. Specialized at air-interface propagation model

calibrations. Wireless network system performance analyzing and

troubleshooting. Specialized at advanced analysis on wireless network

capacity, coverage and performance issues. Specialized at evaluations of new

generation wireless technologies, hardware/software products, infrastructures

and functionalities. Wireless end user equipments/application systems

design/development/deployment.

Possessing backhaul network modeling, network and system High Availability &

Load Balancing design, system performance analysis, capacity, backup/recover

strategies and optimization skills. Excellent in troubleshooting network

issues and root cause analysis. Possessing Unix/Linux system administration,

Database management, Database Data Guard and RAC implementation, Cisco CCNA &

CCNP skills. Certified Sun Solaris and Oracle database professional.

Marketing/Pre-Sale/Post-Sale experiences include markets and competitors

analysis, providing marketing strategies, product demonstrations and

presentations to global customers, leading and conducting Pre-sale trials and

Post-sale technical supports to global customers.

Excellent in editing technical research documentation, presentation,

proposals, reports and technical trainings document. Writing research

document, marketing requirement document, function design and system

specification document, project methodologies, project plan document, project

detailed analysis and summery reports, system/product acceptance test plan,

procedure and report documents, product-training document and user guides.

professional Experience

09/2007 to present Northrop Grumman Brooklyn, NY

(Information Technology Sector)

Project Manager

A PM leading wireless network infrastructure, application systems, end user

equipments and a variety of deliverables' design, development, acceptance,

deployment, and integration for the large-scaled New York City Security

Wireless Network project. As the PM of the NYCWiN Department of

Transportation intelligent transportation monitor system Phase I development,

deployment and integration project, responsibilities including: Hosting

external weekly workgroup meetings and interfacing with government agencies

and customers. Organizing all types of technical discussions meetings among

functional teams and 3rd party contractor companies for system design,

development, implementation, CM and O&M activities. Defining detailed

workflows, methodologies and processes. Performing technical supervisions and

supports at different aspects/stages of the project life-cycle including:

requirement definitions, design, development, acceptance test, deliverables

functionalities analysis, deployment, production and maintainence. Performing

cross-functional stakeholders' management, coordinating among customers,

manufactures, application systems development teams, network infrastructure

development team, system provisioning team, RF wireless engineering team,

quality assurance team, O&M team and other functional teams and parties.

Implementing IPWireless 3G TD-CDMA wireless technologies, evaluating wireless

network air-interface capacity, signal quality, RF coverage and key

performance indicators. Analyzing UEs and RAN sites performance (data rates

distributions, resource allocations, call success rate, disconnection reasons

and throughputs performance) under a variety of RF conditions and loading

conditions, in both labs simulated environment and actual network

environment. Analyzing network latencies and data packets losses statistics.

Processing/analyzing network performance statistics (INCs, Radius, UEs and HP

OpenView logs, etc). Identifying and defining solutions to typical and

specific issues based on experimental and root cause analysis results.

Conducting and supporting wireless network optimization processes (network

parameters tuning, NL and RAN sites antenna physical parameter tuning).

Leading the designs, developments and enhancements of a variaty of government

agencies' end user wireless applications, systems, devices/equipments

hardwares/firmwares and backend network infrustructures. Defining

specifications on the equipment hardware/firmware components specifications,

and on the end user devices/applications design/development with Flash and

Java on BREW platform. Enforcing data security, technology and standards

compiliances. Improving systems automations and provision processes.

Conducting performance (efficiency, service quality, connectivity, stability,

reliability and retain-ability) evaluations on wireless end user equipments

(hardware/firmware/software) and systems communication under normal operation

and variety of stress conditions. Designing/evaluating/enhancing application

systems integrity, high-availability and redundancy. Performing end-to-end

system performance evaluations and troubleshooting.

Conducting wireless application systems, end user devices/equipments

development/deployment/integration projects planning, scheduling, status

tracking, and top-level technical supporting. Editing proposals,

functional/no-functional requirements for application system

software/firmware/hardware design and development. Coordinating among the

development teams and 3rd party contract companies for design reviews and

closing action items. Performing resource and budget projections/estimations.

Coordinating with subcontractor companies and related parties for the systems

deployment and integration. Supervision and identification on critical

events/alarms from system delivery stage to production operations stage.

Defining system provisioning and troubleshooting procedures for network

control and provision center. Define system configuration, installation,

maintenance and provision procedures for manufacture, installation and field

O&M teams. Conducting application system troubleshooting and root cause

analysis. Providing trainings and top-level 7x24 technical supports to the

related parties. Creating, presenting and distributing technical document and

reports to all related parties.

Successfully led the efforts of the entire project end-to-end wireless

applications/systems/products/deliverables internal/external

functional/non-functional acceptance plan, creteria and standard definitions,

enviroment setup and procedures development. Conducted project ATP(Acceptence

Test Plan) schedules, resources and scopes management. Conducted ATP

procedure development, excution progresses and milestones monitoring.

Recorded and reported status to customer and management. Supervision and

excuted ATP with New York City garverment agencies. Evaluated/demonstrated

functionalities of variaty of wireless application systems including: DOT

intellegent traffic control monitoring system, automatic vehicle location

based service system, VoIP emergency callbox system, and other variaty of end

user applications/equipments IP data communications through the wireless

network. Coordinated and acquired supports among related functional teams for

issues investigations and resolution processes during/after the acceptance.

Analyzed and documented the system/product acceptance results. Successfully

met the defined ATP goals, scopes and schedules. Received company excellent

reward.

Technologies used: 3G/4G Wireless technology knowledge; specific vendor

knowledge (IPWireless/NextWave); 3GPP2/TD-CDMA standards; RF

planning/simulation/optimization tools (CelPlan and other utilities), System

provision tools (HP OpenView, IPWireless network element manager, user

equipments provisioning Remedy system); Network performance monitoring tool

(WireShark, Netperf, Ixia, Iperf, and other data traffic simulation and load

generation utilities); Linux OS, Windows, Unix and network administration.

Cisco router management and IPSec data security techniques. C, Java, .Net

programming language, and BREW, Flash, Java, Perl, Unix Shell, Windows

scripts,

01/2002 to 09/2007 SCHEMA New Jersey, NJ

Technical Manager

A Technical Manager in companies' North America PMO, led various wireless

plan/simulation/optimization software product development and implementation

projects, with conformation to the Management Body of Knowledge (PMBOK)

Discipline. Created project-specific, high-level milestone, deliverable, and

master plans to meet the business objectives. Created detailed project

schedule, scope and quality management plans. Defined project requirements

and deliverables per customer expectations, managed client communication

channels and functional project teams. Conducted internal/external management

meetings and technical reviews, monitored multiple project progresses and

reported project status. Performed project implementation, deliverables and

results analysis, edited project final reports, and given presentations to

high-level management and customers. Performed management tasks

cross-functional departments, from product management, development,

pre-sale/post-sale, and professional services to technical supports.

Led the design, development and evaluation of company's RF propagation model

calibrator and predictor software products. Conducted designs and researches

on wireless network performance statistics analyzing and comparison

methodologies for propagation model calibration and prediction quality

evaluations. Possessed extensive experiences in RF radio Propagation Models

generation and calibration (supporting common 2D/3D, DTM dependent,

independent experimental, sophisticated model types, and ray-tracing model

type in the market) and network signal quality and KPI prediction

validations.

Led and performed variety types of researches and developments activities in

company's R&D division on new wireless communication technology trends, on

2G/3G/4G wireless networks specifications, protocols, and standards.

Collected market and customer specific requirements. Defined and reviewed

product MRD, FRD and SRS. Performed researches, case studies and defined

different software product validations and evaluations procedures. Led field

validations efforts on new releases and feature enhancements of the company's

2G/3G/4G software products, including network planning, simulation (Monte

Carlo model, LNF model, etc) and optimization software, propagation model

calibration & prediction generation software, and new generation

Mobile-Statistic based network modeling and optimization software. Designed

methodologies/software/tools/utilities for variety of vendors and carriers

wireless networks' KPI statistic analysis, capacity/performance/coverage

improvement evaluations, and other network key parameters before/after

optimization improvement evaluation methodologies.

Specialized at analyzing 2G/3G RAN (Radio Access Network) issues and

statistics (Coverage, Capacity, Performance, etc), specialized at optimizing

NB/WB networks with advanced methodologies - especially with new

Mobile-Statistic based optimization and traditional Propagation model based

optimization. Provided high-level professional and consulting services to

major wireless network carriers and customers worldwide, on

CDMA/EvDo/UMTS/WCDMA/GSM/TDMA wireless network planning and optimization

projects. Leading and performing RF engineering activities through different

project stages, which include: surveying and defining network parameters and

cluster features, identifying and analyzing different network issues, link

budget analysis, calibrating and tuning propagation models, reviewing traffic

distribution models and predictions, defining optimization criterions and

scenarios, performing network simulations and optimizations, new network

planning and network site reduction analysis, evaluating

capacity/coverage/quality improvement based on various statistics, supporting

optimization plan implementation, network fine retunes, post-implementation

KPI analysis, cost & efficiency evaluations. PN and NL planning and

optimization, and frequency planning and spectrum optimization. Familiar with

major RF planning tools (PlanetEv, Aircom Asset, dBPlanner, Atoll,

GeoPlanner, Wizard) in the market. Familiar with certain vendor network

monitoring and management software such as Nortel CACP, BSMM, DO-EMS, DO-RNC

and other utilities like Cli and BalkCLi.

Acting as Technical Manager in the company's Marketing, Pre-Sale/Post-Sale

division. Providing technical and strategy supports to sales and marketing

team. Leading and performing worldwide wideband/narrowband Pre-Sale trails

with major wireless network carriers and operators including (AWS, Verizon,

Cingular, Sprint, USCC, Alltel, Cellcom, T-Mobile in North America.

Centennial, Movistar, Vivo, Tricom, Movienet in Latin America. UMTS customers

including Vodafone and 3 UK in Europe. Hong Kong Sunday, China Unicom, M1 and

Singtel in Singapore. Reliance in India and others). Performing product trial

results presentations and new product demonstrations to the customers.

Leading various worldwide 2G/3G wireless networks optimization trials and

projects. Leading onsite/offsite technical support teams to worldwide

customers on software installation, upgrade and troubleshooting. Collecting

customer requests and feedbacks. Writing product User Guides, project

workflow and methodologies document. Providing on-site trainings to customer

engineers.

Possessing extensive experiences in UNIX and Oracle database administrations.

Familiar with system HA design, VCS and Sun Cluster implementation, Oracle

Data Guard and Oracle RAC configurations. Familiar with Oracle Application

11i portal implementation and administration. Possessing extensive

experiences in processing, converting and merging geographical maps from

different map vendors with different formats. Such as raster and vector maps,

including clutter, terrain, roads, building contour and other types of maps

for application usages. Familiar with major geo map software and processing

tools in the market, such as MapInfo, ArcView, Manifold, Global Mapper and

other datum and projection conversion utility software in the market.

Technologies used: 2G/3G Wireless technology knowledge

(TDMA/GSM/UMTS/WCDMA/HSDPA/HSUPA, CDMA IS-95/1xRTT/1xEvDo, OFDM); specific

vendor knowledge (Lucent, Nortel, Motorola, Ericsson); 3GPP2/IMT-2000/IEEE

802 standards; Windows, Unix, Database (Oracle, MySql, SQL Server) and

network administration.

12/1998 - 12/2001 Fujitsu Consulting Group, US NJ, USA

Sr. Consulting Engineer/Software Team Leader, AT&T Network Division

A Software Development Team Leader in developing a large-scaled multi-tier

Web, Client/Server with Oracle database application projects for AT&T long

distance, cable services and wireless network management system. Responsible

for coordinating system design reviews, development and acceptance tests,

coordinating across different functional teams (system engineering, software

development, integration/system test and QA teams). Managing schedules and

resources through the project life cycles. Successfully delivered the project

in defined scope and gained high customer satisfactions.

Led the design/development of the system backend server-side

processes/modules in C++ and PL/SQL stored procedures, ProC, DataComplete

APIs, Expat XML parser APIs (implement both DOM and SAX), and InConcert

Workflow Engine APIs. Led the development of client-side front-end system in

JavaScript, SQL Server Web Tasks using PL/SQL to generate XML. Led the design

and development of the system Client-Server interface and gateway processes,

which connected and communicated with over 20 distributed local or remote

AT&T subsystems in C++ and CORBA (editing IDL and creating TCL scripts for

IDLGen).

Participated in installations and configurations of Oracle software on

different OS platforms (NT/HP/Sun Solaris). Setup Oracle Clients and Server

infrastructure for the development, pre-production and production

environments. Performed on-going production support activities including:

Configured ODBC and JDBC connections, maintained users, roles, and system and

object privileges. Conducted server disk space management, monitoring and

planning for the provisioning data center. Developed database backup and

recovery strategies (cold/hot backups, logical backup and complete/incomplete

recovery). Planned UNIX system storage strategy. Implemented RAID with

Veritas Volume Manager and SDS. Performed backup and restore with Veritas

NetBackup. Performed System performance tuning and troubleshooting with

utilities such as Sar, vmstat, SymbEL and Perfmeter. Configured and

troubleshooted TCP/IP network, DNS, NFS, NIS related issues.

Technologies used: Unix and NT platforms, C/C++, Java, CORBA, ProC, PL/SQL,

DataComplete APIs, XML, and Expat XML parser APIs, JavaScript, UNIX Shell,

SQL, Perl scripts, Oracle database.

07/1998 - 11/1998 GraphNet, Inc NJ, US

Software Engineer/Developer

Participated in the development of client/server modules/procedures with

Visual C++, MFC, Win32 APIs, Windows NT and CORBA in Orbix for Wall Street

financial companies' business faxes, telex and e-mails communication systems.

Customized GUIs for each of the major US and Canada financial companies'

communication systems with Lotus Notes API Script. Provided technical

supports and end user trainings. Conducted software installations, network

and database monitoring and maintenance.

09/1995 - 07/1998 New Jersey Institute of Technology NJ, US

Graduate Research Assistant

Participated in the design/development of GIS based provisioning software for

NJ State inter-county commodities supply and demand operation system. Created

GUI for the information database of the system in Visual Basic, Avenue

scripts based on ArcView platform.

Technologies used: C++, MFC, Win32 APIs, Windows NT and CORBA, Lotus Notes

scripts, VB, ArcView, Avenue scripts

Education & Certifications

New Jersey Institute of Technology

Master of Computer Information & Science

Master of Transportation Engineering

PMI Education Center

. Certified PMP (Project Management Professional)

Oracle Education Center

Certified Oracle 8/8i Professional/DBA

SUN Education Center

Certified Sun Solaris7 SA

TECHNICAL KNOWLEDGE / VENDOR EXPERIENCE

RF Knowledge: CDMA IS-95/1xRTT/1xEVDO, GSM/UMTS/WCDMA/TDMA, TDD-CDMA, OFDM,

3GPP2/3GPP and IEEE standards

Programming and scripting languages: C, C++, UNIX Shell Script, Perl, PL/SQL,

ProC, DataComplete API, Visual Basic, VB.Net, Java AWT/Swing/Servlet, PHP,

JavaScript, JSP, XML, DTD, CSS, DHTML, C#, ASP.Net, VBScript, UML, EJB, CORBA

Software development tools & APIs: Visual Studio, Orbix, JDK/SDK, Visual

Caf , InterDev, HomeSite, WebLogic, Lotus Notes API, Workflow Engine API

Databases: Oracle, SQL Server, Access, MySQL

Analysis and Design methodologies and Implementation: UML, Rational Rose

Programming and administration on different OS: Unix (HP/Sun Solaris), Linux,

Windows

Administration Tools: OEM, DBA Plus, TOAD, SQL*Net/Net8, SQL*Loader, Import &

Export utilities, SQL trace & TKPROF, RMAN, Spotlight, DataStage, Oracle XML

parsers/Expat XML parser, Oracle XML SQL utility, WebDB, Veritas Volume

Manager & Netbackup, VCS, Sun Cluster, Oracle Data Guard and RAC, LDAP,

Oracle Application 11i

Project management tools: MS Project and MS Office

Other software & utilities: HP OpenView, Network Element Management tool,

PlanetEv, Atoll, dBPlanner, Aircom Assets, CelPlanner, Wizard, propagation

modeling and calibration, wireless network planning and optimization

software, DT processing Software Actix, TEMS, performance statistic tools

like Prospect, Optima and others, GIS tools like MapInfo, ArcView, Manifold,

Network performance monitoring tools like Ethereal tool and other utilities

like Iperf, Netperf, Ixia, etc.

Vendor Experience: Nortel (GSM/CDMA1x/EvDo), Lucent (TDMA/GSM/CDMA2000),

Motorola (CDMA), Ericsson (GSM/TDMA), IPWireless (TD-CDMA)

TRAININGS/SEMINARS

PMP (Project Management Oracle 8/8I Oracle Certified Professional

Professional) Advanced Java Programming

TDMA/GSM Technology Computer Architecture

CDMA/1X/UMTS/EvDo Technology Software Development & Production

Object-Oriented Programming E-Commerce Project

Network Architecture & Protocol Advanced Web Developer

Unix Cluster & Oracle RAC

Client/Server Network Network High Availability Design

Programming CCNA

C# .Net programming CCNP

Oracle Financial Application

11i

Linux System Administration

Solaris 7/8 System

Administration

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