Customer Service Human Resources

Ann Marie Rubinstein

***** ***** **** **** . ***** Springs . 954-***-**** .

**************@*****.***

Recruiter

Hiring, Staffing & Sourcing / Screening & Interviewing / Human Resources

Support

Accomplished and extremely goal-oriented recruiter with 10 years' success

locating talent and matching candidates with client job opportunities at

all levels, from day labor to highly-paid professionals. Highly experienced

in all aspects of recruitment and staffing, including strategically

staffing at all levels for clients of full-service employment agencies.

Exceptional sales and presentation skills with proven ability to

professionally and persuasively represent company. Excellent computer

proficiency in all essential administrative software; Microsoft Word,

Excel, Outlook; additionally well versed in several applicant tracking

software such as E-Impact, PowerBase, HR Perspective and several other

custom made software programs; expert problem solving skills. Bilingual in

English and Spanish. Core competencies include:

Staffing & Recruitment Initiatives Executive, Office & Labor

Searches

Trade & Industry Shows Team Building & Leadership

Job Posting Client Relationship Management

Personnel & Candidate Databases Employee Relocation

Background Checks & References Screening & Interviewing

Professional Experience

National Recruiter

2008-2009

Presonally Yours Staffing, Sunrise, FL

Interviewed, hired and terminated employees for client businesses, and

planned, assigned, and supervised work. Offered employment to qualified

candidates. Communicated with internal staff. Visited client sites to

assess needs and work environment. Coordinated client job orders, from

initial intake to prompt placement; provided follow up and ensured quality

performance of employees.

REGIONAL RECRUITER/ HUMAN RESOURCES, 2006 - 2007

AFTER-SCHOOL PROGRAMS, INC., Deerfield Beach, FL

Recruiting qualified candidates on college campuses and related job fairs

for employment. Create and post recruitment ads and develop recruitment

strategies, such as presenting program at colleges. Screening resumes and

applications. Interviewing and hiring qualified employees.Maintaining

contacts within the community to search for qualified job applicants and

build relationships with organizations for applicant referrals. Analysis of

recruitment tools to identify the most effective lead sources.

Screen resumes and applications, interview candidates, perform background

checks. Evaluate staff skill-development needs, conduct weekly orientations

and deliver employment laws training. Create policies and procedures and

ensure compliance with state/local employment laws. Communicate new polices

to employees. Develop motivational programs, reinforce organizational

mission and provide conflict resolution. Train managers on discipline

policy, manage performance evaluations and conduct steps of progressive

discipline documentation. Track turnover trends and conduct exit

interviews..

Selected accomplishments:

. Manage recruiting and HR administrative functions of teachers/support

staff for educational support organization with 42 locations

throughout Broward County.

. Update manuals and create newsletter.

REGIONAL RECRUITER/ MANAGER, 2004 -2006

ALBION STAFFING SOLUTIONS, Coral Springs, FL

Spearheaded staffing and recruitment efforts to fill client needs for

qualified employees while simultaneously building operations team for

startup staffing agency. Held full profit and loss responsibility.

Recruited and hired staff for branch. Managed all development efforts for

recruiting, sourcing, testing and candidate pre-screening procedures.

Matched client needs with qualified candidates using several databases.

Managed employee relocation process for clients. Posted all jobs via

Internet, newspapers, schools and unemployment job banks. Maintained

personnel files, including background check results and references.

Provided quality customer service to existing clients and aggressively

pursue new business. Supervised up to 50 employees at client site and

manage 2 company staff. Coached candidates in interviewing skills.

Participated in networking events and organize sales events. Generated

reports on weekly basis.

Selected accomplishments:

. Successfully built profitable staffing operations from 2 to 150+

employees on payroll in 18 months using industry expertise, win-win

attitude and high energy.

. Expanded client base to produce invoicing of over $200,000 per month

through aggressive sales, expert client relationship skills and

passion for work. In process of building new branch in neighboring

city.

. Managed most profitable branch out of 5 offices in operations with

only 3 employees compared to Miami office with staff of 7.

. Created and maintained client and candidate databases to ensure

efficient flow of highly qualified individuals to meet staffing needs.

. Increased reporting efficiency by creating application that reduced

reports from 10 to 3 pages.

. Built strong sustainable team through motivating leadership and

coaching style.

. Recruited for all levels of client employment needs, from warehouse

labor to executive management.

STAFFING SPECIALIST, 2002 - 2004

MANPOWER INTERNATIONAL, Deerfield Beach, FL

Assessed client staffing needs and matched with qualified temporary

employees. Developed and retained business through customer service and

sales. Conducted follow up service calls, as well as producing telephone

sales of staffing services. Processed unemployment and Workers'

Compensation claims. Completed documentation requirements for insurance and

OSHA.

Selected accomplishments:

. Successfully recruited employees to form pool of candidates for high-

demand skill areas.

. Maintained high rate of customer retention and satisfaction by

providing highest quality service.

HUMAN RESOURCES GENERALIST, 2000- 2002

MCCOLLISTER'S TRANPORTATION, Burlington, NJ

Coordinated interviews and selection processes for all levels of employment

throughout U.S. Facilitated new hire orientations, scheduled drug

screenings and physicals and performed background checks for applicants.

Maintained personnel files and managed COBRA correspondence. Posted job

listings. Received preliminary injury reports for Workers' Compensation

claims. Collaborated with HR personnel at nationwide branches to ensure

accuracy for employee medical treatments, days away from work and

restricted duty.

Selected accomplishment:

. Drove global recruitment operations by posting job opportunities on

Internet.

-Additional experience as Staffing Supersvisor, 1999-2000 Protocal Staffing

and Staffing Coordinator for Impact Personnel (1997-1999)-

Education & Credentials

Entrepreneurial Program - Cooperative Business Assistance Corporation,

Camden, NJ

Leadership & Networking Seminar - Coral Springs Chamber of Commerce

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