Developer Software

Cherie Woo

**** ******** ****** ***, *** Ramon, California 94582 925-***-**** ********@*****.***

Objective

To help software users become efficient in their jobs by providing clear and concise software documentation in the most appropriate

form and context

Technical Skills/Proficiencies

• Writes developer’s guides and API references for software development kits (SDKs)

• Provides examples to illustrate technical concepts

• Systematically gathers information, sorts through complex issues, seeks input from others, recognizes trouble-spots for

users and communicates issues to the project team

• Effectively manages multiple project assignments and last-minute changes for timely completion of documentation

deliverables

• Coordinates with a team of writers to discuss and decide on documentation standards, styles, and tools

• Works well among peer writers and across functional teams by picking up tasks where help is needed, whether it’s writing

system administration or end-user documentation or helping QA in testing applications, or editing technical notes written by

customer support

• Proficient in Microsoft Office, Adobe FrameMaker, Quadralay ePublisher, Microsoft Office, RoboHelp, Perforce,

Sandcastle, NDoc

• Additional skills in C#, Java, HTML, XML, SQL, IronPython

Experience

October 2008 - Present Symyx Software, Inc San Ramon, CA

(formerly Elsevier MDL)

• Technical Communicator

• Provides developer documentation for the SDK of flagship products such as electronic laboratory notebook application,

client and server frameworks, and database cartridges

September 1998 – October 2008 Elsevier MDL San Ramon, CA

• Technical Communicator

• Provided developer documentation for the SDK of flagship products such as server framework, integrated data network, and

database cartridges.

August 1996 – August 1998 McCue Systems, Inc Burlingame, CA

• Software Developer, Trainer

• Wrote detailed specifications and developed leasing application software

• Provided system administration training and wrote training manuals

January 1994 – July 1996 Indus Group, Inc San Francisco, CA

• Software Developer

• Maintained and supported work request, procurement, and asset management systems

January 1991 – December 1993 Database Architects, Inc Alameda, CA

• Software Developer

• Designed, developed, tested, documented, and supported online help and reference system for server applications

Education

California State University, Hayward

• Bachelor of Science in Mathematics and Computer Science, cum laude

Activities

Web Site Content Administrator St Raymond School

Web Site Contributor Gawad Kalinga USA

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