Manager Customer Service

Manager- Operations/ Materials/Supply Chain with over 25 years experience

in operations, production, and materials management in diverse industries.

Led and/or participated in the implementation of MRP/ERP systems, including

ORACLE, JDEdwards, Visual Manufacturing, Visibility, and AS400. Trained in

Six Sigma Concepts and Applications- Green Belt

CORE COMPETENCIES

Production Control Quality Control Customer Support

Training/Development

Staff Recruitment Change Leadership Project Management

Workflow Optimization

Operations Infrastructure Process Flow Control Cost Account Management

Inventory/Warehousing

KEY ACCOMPLISHMENTS

Process Improvements:

. Led team to improve on time shipping performance from 78% to 93%

. Key driver for production schedule stability increase from 62% to 90%.

. Developed and led team to improve process flow control for thermoforming

lines. Coordinated activities for Quality, Production, Process

Engineering, and Materials departments to effectively control processes

for manufactured medical packaging products.

. Led/Worked six sigma and lean manufacturing projects to create highly

efficient production lines and cost savings in excess of $500K.

. Directly responsible for facility production floor layout and plant clean

up, improving process and material flow.

. Cost account manager for the manufacturing and materials segment of a

program in excess of $25 million. Monitoring, reporting on labor and

material dollars, actual versus plan.

Operations/Materials Management:

. Interface with Program Management, Engineering, Production and Inventory

supervisors, on material requirements.

. Reviewed costs and budgets with program management to coordinate proper

detailed information to enable accurate project proposals.

. Managed Production Supervisors, Purchasing, Production/Material Control,

Manufacturing Engineering, as well as indirect production assemblers and

technicians.

. Developed and executed production plans and programs, both short and long

term, to ensure successful delivery of finished battery products.

Responsibilities included interviewing, hiring, planning, assigning, and

directing tasks.

. Lead role in transition efforts for move to new facility including

production floor layout to maximize an efficient process flow.

Developed, defined and procured storage racking for effective inventory

distribution.

CAREER PROFILE

TEVA Pharmaceuticals, Sellersville, PA 07/07 to Present

Materials Manager

Manage planning, label room, production control and warehouse functions for

a team based Pharmaceutical manufacturing and packaging plant. Established

standards for tracking plant performance; restructured and redefined

planning department to align to Corporate Planning Model and improved on

time delivery performance from 78% to 93%; key driver to improving

production schedule stability from 62% to 90%. Lead for the implementation

of ORACLE fully integrated ERP/MRP system.

ALCOA Flexible Packaging, Downingtown, PA 01/06

to 07/07

Materials Manager

Managed and coordinated material planning and warehouse activities for

print and thermoforming packaging manufacturing. These tracks included the

following departments: Warehouse, Production, Planning, Shipping, and Item

and Bill of Materials teams. Single Point of Accountability for the

implementation of ORACLE fully integrated ERP/MRP system

CAREER PROFILE (continued)

Milliken Valve, Bethlehem, PA 10/04

to 01/06

Materials Manager

Responsible for purchasing, planning and warehouse staff; led

implementation of JDEdwards ERP/MRP system, established part number and

bills-of-material for industrial and waste water valve products and

accessories. Trained buyer/planner, warehouse, receiving and shipping

personnel, also assigned engineering, finance and sales to ready team for

successful GO LIVE and achieve business performance goals.

Alliant Tech Systems-Power Sources Center, Horsham, PA

7/99 to 10/04

Operations Manager

Developed and executed production plans and programs, to ensure successful

delivery of finished battery products. Identified and implemented cross-

training programs, building knowledgeable teams; reconciled touch and

support labor hours including estimates to complete. Applied motivational

leadership approaches to enhance employee performance

Solid State Equipment Corporation (SSEC), Horsham, PA

1/98 to 7/99

Master Scheduler/Production Planner

Responsible for coordinating project development, expediting material

procurement and timely material flow through the production process.

Evaluated and implemented impact of engineering change orders on materials

and manufacturing departments. Implemented VISUAL Manufacturing ERP/MRP

software for materials/production control and manufacturing departments.

SubMicron Systems Inc (currently Akrion), Allentown, PA

1/96 to 1/98

Master Scheduler

Coordinated the monthly planning process involving top-level management

from all functional departments including Engineering, Sales and Marketing,

Purchasing, Customer Service, and Inventory Control to ensure commitments

were met. Lead member of implementation team for Visibility MRP software.

Aydin Vector (currently L-3 Communications Telemetry), Newtown, PA

8/90 to 12/95

Senior Material Planner

Planned all production and engineering materials for the systems operations

department, from project inception to completion; responsible for cross-

functional coordination with other material planners for multi-discipline

programs. Generated, allocated, and procured all materials for systems

level units in excess of $15 million of material annually. Ascertain

material impact through review of engineering change notices.

Joseph Oat Corporation, Camden, NJ 1/86 to 8/90

Cost Estimator

Responsible for itemized bills-of-material breakdowns from nuclear and

pressure vessel blueprints; detailed pricing and delivery from generated

bills-of-material and customers' build to print packages. Structured

standard charts and pricing lists to enable quicker pricing of bills of

material.

Joseph Robinson Inc., Philadelphia, PA 1/80 to

1/86

Shop Supervisor

Responsible for pricing, scheduling, fabrication, welding of customized

sheet metal gear guards & covers. Maintain all inventories and purchase all

overhead and job supplies and improved deliveries from 40% to 99% on time.

EDUCATION

La Salle University, - B.S. Dual Major: Marketing and Management

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