Richard Freilich, MBA, MSIS, PMP, ITIL
***** ******** ****** ****, ***** Land, Texas 77498 713-***-****
*********@*****.***
Summary:
A team oriented executive with strong technical skills and project
management experience in a global environment, network infrastructure,
system consolidation and design; familiar with common operation practices
such as financial analysis and metrics reporting, change management, root-
cause analysis, vendor and outsourcing management.
Professional Experience:
Aker Solutions - Houston, TX 2005-2009
North American IT Services Global Integration Project Manager 2007-09
. Managed regional application license conversion to global delivery
model to realize economy of scale
. Assisted in developing Regional Data Hub to ensure business continuity
and disaster recovery
. Assisted in defining Global IT Service offerings and process
consolidation integration to simplify offerings and provide increased
billing transparency
. Developed enhanced per-click printing cost recovery for North America
region to shift cost recovery to usage-based from apportioned
. Responsible for ensuring asset data accuracy to ITIL and corporate
standards resulting in verifiable data for Sarbanes-Oxley compliance
License and Vendor Manager - North America 2007-09
. Responsible for directing L&V activities for application management
for the North America Region and negotiate for Global services with
domestic vendors to drastically reduce overall corporate cost
. Responsible for consolidation of application licenses from over 32
individual business units in North America for central, regional
delivery to realize economy of scale and reduce administrative expense
. Developed monthly, quarterly and annual financial analysis for $21M
USD department budget
. Life cycle planning and financial analysis of Regional assets and
other IT service offerings
. Managed lease, asset and application portfolios
Asset and Revenue Project Manager (Independent Consultant) 2006
. Worked to integrate existing internal recharge system globally during
business division integration to provide a single homogeneous system
. Interfaced with internal customers to refine service offerings and
resolve charge disputes resulting in superior customer satisfaction
. Integrated per-click printing and application use model to the asset
recharge system to fund $19M USD department budget for 2007
. Provides leadership for process improvement based on KPI metrics
resulting in superior customer satisfaction
IT Services Internal Recharge Program Manager (Independent Consultant) 2005-
06
. Responsible for determining number, type and location of computer
assets located in North America and implemented procedures for desktop
support staff to document asset deployment and tracking data entry
into system
. Developed and managed the program plan by consulting with key
stakeholders both internally and externally for needs assessment and
consensus
. Developed and documented workflow, IT audit and survey protocols using
ITIL methodology and scheduling with MS Project
. Led a team to develop and implement an asset internal recharge system
for $14M USD budget with automated reporting/invoicing system
. Economic modeling, business analysis and data architect for an
internal asset recharge by integration of data sources including, JD
Edwards, Penta, SAP, Oracle, SMS, Remedy, OpenIT, Active Directory
using business intelligence and data warehouse methodology
Richard Freilich
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Columbia-Brazoria Independent School District - West Columbia, Texas
2004-2005
Director of Technology
. System architecture, management and execution of IT capital
investments in construction of new school facilities and upgrade of
existing
. Responsibility for federal e-rate program, vendor selection and
procurement
. Integrated district-wide Cisco switches, routers and IP telephony to
consolidate WAN topology and provide greater redundancy
. Created a new data center which improved efficiency in operations and
disaster recovery by replacing obsolete, marginally installed servers
spread throughout the District
. Responsibility for operation and administration of networks for
administrative and instructional departments including WAN-based
streaming video, food service, transportation, time clock, library
systems, physical and electronic security, web site and e-mail
Corbel Associates - Houston, Texas 2001-2004
Principal
. Specialized remodeling services dedicated to historical integrity of
private homes in exclusive Houston neighborhoods
. Responsible for project management, viability and delivery of
completed projects managed for timeliness, budget accuracy and quality
Networking Consultants - Gatesville, Waco, Texas 1996 - 2001
IT Project Manager - Baylor University, Gatesville ISD, Waco ISD
. Directed planning and integration of network and IT strategies to
reduce overall operating costs, provide futurability and reduce
administration
. Integrated cross-platform connectivity and future capabilities
including campus-wide Wi-Fi Network for Baylor resulting in a more
accessible, scalable and flexible system
. Conducted training and provided knowledge management solutions
including installation, configuration and support for 1,000-10,000
unit networks
. Provided technology training for district personnel
. Provided financial and administrative technical support,
documentation, application development and information requests
Education, Certifications & Affiliations:
. Master of Science in Information Systems - Baylor University
. Master of Business Administration - Baylor University
. Bachelor of Science - University of Central Texas
. PMP - Project Management Institute Certification # 321013
. ITIL v3 Foundations Certification
. VP Financial Affairs - Project Management Institute - Houston
. Board of Directors - Project Management Institute - Houston
Technical Skills:
SAP, PeopleSoft, Oracle, Penta, JD Edwards, Macola, Call Manager, Unity,
Exchange, Active Directory, Remedy, Open IT, SMS, MS Office, Visio, MS
Project, Primavera, Server 2003, Project Management, Novell, HP OpenView,
Windows XP / Vista, SQL Server, CopiTrax, WebJet Admin, MegaTrack