Customer Service Sales Representative

Martina Novotny

*** ******** ******, *** **, Sewickley, PA 15143

abmszz@r.postjobfree.com 724-***-****

Profile Supply chain management professional with strong foundation in

transportation, logistics, importing / exporting, intercompany trade

materials, and customer service. 8 years experience working as part of

a global team for world's leading alumina manufacturer. Well-versed in

all aspects of transportation and logistics functions in both domestic

and global arena.

Experience Almatis Inc. (formerly Alcoa, Specialty Chemicals Sept 2008 -

Division), Leetsdale, PA present

$600M annual revenues, 800 global employees, Private Equity owned

Specialty Chemicals/Alumina

Transportation and Logistics Supervisor

Leader of 5 member team and resource to customer service team. Manage

logistics, supply planning, shipping, trade compliance, inventory

management. Responsible for freight vendor management including

truckload carriers, LTL carriers, railroads, and freight forwarder

overseeing $10MM in transportation spend annually.

Achieved 99% on-time shipping performance for all outbound domestic

shipments (3716 count) and 98% on-time shipping performance for export

container shipments (804 count) in 2009

Realized $325k in savings during 2009 against spend of $2.1MM through

domestic freight sourcing project

Led successful implementation of North American export

freight-forwarder/import broker

Almatis Inc, Leetsdale, PA Aug 2006 - Sept

2008

Export & Intercompany Imported Material Coordinator

Handled transportation arrangements and documentation for all exports

originating in the US delivering to Europe, Asia, Australia and South

America averaging 40,000 MT of material and generating $30MM in revenue

annually. Single point of contact for global customer service team,

plant locations and freight-forwarder for export-related issues.

Managed overseas-originating intercompany finished good materials as

well as sample provider and toller inventory, ordering process and

storage levels

From January to June 2008, worked in China to oversee and manage the

restructuring of the Customer Service / Transportation and Logistics

Departments

Traveled to Almatis locations in China, Japan, Germany and the

Netherlands for project-based work

Almatis Inc, Leetsdale, PA May 2004 - Aug

2006

Inside Sales Representative

Handled orders across multiple product lines averaging 25,000 MT of

material and generating $20MM in revenue annually. Serviced accounts

within the US as well as international accounts in European, South

American and South African territories.

Calculated pricing quotations and maintained system customer master data

and contracts

Processed orders utilizing production and shipment leveling tools and

coordinated shipments through various channels, creating a seamless

transit of product and on-time delivery

Managed customer accounts in regards to credit issues, including slow

payment, managing exposure on C/L, cash before shipment purchases

Almatis Inc. July 2002 - May

2004

Operations Department Support

Assisted Delivery Assurance Coordinator, performing shipping and

receiving activities. Supported EHS (Environmental Health and Safety)

Department in various responsibilities such as MSDS management and

annual physical exam coordination.

Compiled Department weekly summary updates

Managed maintenance record database system

Input daily production into Oracle Process Manufacturing (GEMMS) system

Skills Computer Skills include Microsoft Office (Word, Excel, PowerPoint,

Publisher, Outlook and Visio), Internet applications, Oracle-based order

entry system and SAP APO (ERP ECC v6.04, Business Intelligence BI v7.0,

SCM v5.10)

Developmental Seminars covering topics such as Microsoft Applications,

Complying with US Export Controls, Women in Business

Almatis Business System experience - a management system based on Toyota

Production System. Familiar with principles of just in time production,

kanban system, continuous improvement (kaizan) etc.

Experience in international business travel

Education B.S. Management Information Systems (MIS) - Cum Laude

Dec 2001

Gannon University, Erie PA

Contact this candidate