Quality Project
Resume:
JONATHAN KINSEL
Master of Human Resources
Wauwatosa, WI 53213
********.******@*********.***
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EDUCATION
Marquette University, Milwaukee WI
Master of Science in Human Resource (MSHR), May 2009
GPA: 3.5
St. Norbert College, De Pere WI
Bachelor of Business Administration (BBA), 2005
GPA: 3.1
PROFESSIONAL EXPERIENCE
Distribution Supervisor * Harley-Davidson Inc * Milwaukee, WI
October 2008-Present
Supervisory Experience
. Manage/direct a workgroup comprised of 15-20 hourly union employees.
Daily responsibilities include: Delegating work assignments, enforcing
disciplinary action, managing accurate time and attendance records,
ensuring productivity/quality standards, and maintaining a safe and
cohesive work environment.
Workforce Planning Experience
. Assist in the assessment of daily work volume. Through the use of
statistical analysis (produced by excel based worksheets), critical
adjustments are made daily to meet staffing needs, budgetary
constraints and/or throughput expectations.
o As a direct result of our planning efforts, our DC has been able
to reach and sustain levels of throughput that have exceeded
expectations throughout 09'.
Project Management Experience
. Since taking on this position, I have taken on two major projects
concerning our operations:
1. Project: Planning and executing the elimination of our 3rd shift
operations.
Timeframe: 1 month
Team members involved: 4
Summary: With the slow down of customer orders, our facility was
facing many inefficacies while running a three-shift operation. Our
plan combined all inbound and outbound operations into two shifts,
thus condensing our work and allowing us to identify accurate
staffing needs. Working with our logistics staff, union officials
and suppliers I was able to coordinate this transition without
causing hindrance to our internal and external commitments. Our
throughput has been increased by 15%, resulting in a very large
cost savings.
2. Project: Continuous quality improvement of our international
shipments:
Timeframe: Ongoing
Team members involved: 3
Summary: Our facility was receiving feedback that our European
shipments were not being received in accordance to its invoices. I
was charged with the responsibility of investigating the reported
issues. Since the initial feedback I have created a quality team
that consists of a logistics staff member from our freight
forwarding company, a manager from our distribution center in
Europe and myself. Every week we meet via teleconference to talk
about our previous weeks shipments and address any pending issues.
The open line of communication has allowed me to identify areas
where our shipment processes are at fault in addition identifying
issues being caused by our third party carriers. Our European
shipments have seen gradual improvements since the implementation
of this team.
Problem Solving Experience
Grass roots safety team member:
. Dedicated member of a five-person team that proactively seeks and
resolves safety items that have yet to become front line issues. Our
main objective has been to dig deep into our culture and remove
barriers that prevent our facility from functioning within safer
parameters.
o Our efforts have contributed to the FDC 's recognition as being
the safest facility within Harley-Davidson in terms of reported
incidents.
Organizational Development and Training Intern * Harley-Davidson Inc. *
Milwaukee, WI
February 2008- October 2008
Training Experience
. Worked within the quality and reliability division.
. Coordinated and tracked all quality training registration through our
internet-based learning center, REV.
. Spearheaded the creation and implementation of our training evaluation
data collection and tracking process. Since its implementation, Harley
and the quality division have been able to successfully identify
multiple areas for future improvement in their quality training
modules
. Assisted in the facilitation of all quality-training modules.
Change Management /Project Management Experience:
. Appointed member of four person group in charge of emphasizing the
importance of employee recognition of quality as a strategic
imperative, targeted specifically for Upper Management. Personal
duties included:
o Graphically designed the exposition's theme, influencing
banners, Power Point slides and handouts provided to convention
attendees.
o Created and executed an efficient registration process, which
provided 500 attendees personalized name badges and itineraries,
all within a half-hour time period.
. Managed quality communication that is posted on our intranet, RIDE.
This includes: Web publishing, strong communication ability and
cohesive interaction with multiple stakeholders.
SPECIAL SKILLS
. Proficient in Microsoft Office, SPSS, PeopleSoft and Internet
Recruiting
. Excellent interpersonal, organizational, time management, and problem
solving skills
References Available Upon Request
Contact this candidate