Project Manager Software Engineer
Resume:
Hovig Donabedian, PMP
Westborough, MA 01581
508-***-**** ***********@*****.***
SUMMARY
An accomplished IT professional with multi-industry experience. SAP SD
functional / business systems analyst, PMP certified project manager,
solutions architect, software engineer and hands-on technical project
manager. Recognized as a leader with an established record of success in
designing, developing, managing and supporting a wide variety of software
projects, using state-of-the-art technologies and development tools.
Configuration / customization experience in SAP Sales and Distribution,
integration to SAP FI and MM modules, functional analysis, business process
mapping and implementation expertise. Results-oriented, energetic, and
motivated leader with strong communication, problem solving and analytical
skills.
PROFESSIONAL / TECHNICAL SUMMARY
Project Management: Project Management Professional (PMP) Certification
Software / Applications: SAP R/3 4.7, SQVI, EDI, Winshuttle, Microsoft
Project, Swim Lane Diagrams, ERWin 4.1, Primavera, Remedy, HEAT, eRoom,
Microsoft PowerPoint, JSDK 1.3, FrontPage, Kawa, Dreamweaver Ultradev,
Word, Excel, JCVS, Visio 2007, LotusNotes, SCCS, Softbench, Gnu Debugger,
CCC, Framemaker
Methodologies / Processes: Project Management (PMI - PMBOK guide),
Business Analysis, Quality Assurance, Database Design, Object-Oriented
Analysis / Design, Structured Analysis & Programming
Languages: C, some C++, HTML, JAVA, JSP, UNIX K & C SHELL, AOL Rainman,
PASCAL, BASIC, PDP-11
RDBMS: SYBASE, BrioQuery / Brio Intelligent 6.64, DBArtisan 7.3.1, ORACLE
7/8i SQL*Plus, PL/SQL, SQL Loader, INGRES 6.4/6.3 QUEL/EQUEL, SQL, POLARIS,
Relational Model, Extended Relational Model
Operating Systems: Windows XP, 2000, NT, 95, 3.11 & 3.0, SCO UNIX, HP
UNIX, AT&T UNIX System V, Berkeley UNIX, MS / DOS, UTS, VM/CMS
Web Servers: Apache 1.3, Tomcat 3.2.1. Weblogic
PROFESSIONAL EXPERIENCE
HOUGHTON MIFFLIN HARCOURT PUBLISHING COMPANY, Boston, MA 2003 - Present
Senior SAP SD Functional Analyst
2005 - Present
Assumed prime functional ownership, analysis, configuration, development
coordination, testing, documentation, and support responsibilities for key
SAP business processes in numerous educational and trade business
divisions.
. Established accurate business requirements and created complete
functional specifications and SAP mappings, ensuring accurate and timely
production deployments far exceeding customer expectations.
. Served as the main liaison between the business stakeholders and IT
organizations ensuring effective and efficient cross-functional
communication resulting in optimum solutions.
. Proactively analyzed, designed, customized, tested, implemented and
supported key SAP R / 3 Sales and Distribution / Order to Cash
functionality from order entry to billing, manual, as well as via EDI
using IDOCS.
. Customized SAP via the IMG workbench, leveraged other SAP tools, and
received the Center of Excellence Special Recognition award for excellent
performance and configuration work.
. Assumed full responsibility for configuration and management of all SAP
output and related issues using the Output Determination Condition
Technique, ensuring timely delivery of all media output.
. Participated in business process mapping and blueprinting activities of 3
different integration efforts.
. Earned the company $45 million in unrealized revenue by managing, testing
and leading the implementation of solutions to SAP price rounding
problems.
. Solved and managed resolution to taxation problems affecting $25 million
in revenue. Resolved complex SAP SD to FI integration issues, and
participated in development of upgrades to taxation system using SABRIX
Workbench and Trans Editor.
Hovig Donabedian Page Two
HOUGHTON MIFFLIN HARCOURT PUBLISHING COMPANY (Continued)
. Researched, managed, and eliminated $20 million worth of sales, shipping,
and billing inconsistencies between the SAP SD and Sales Force Automation
systems that interfaced via IDOCS.
. Implemented operational efficiencies for the Inventory Planning and
Supply Chain teams, raising efficiencies, improving operational
performance by 800%, and automating tracking of third-party line items.
. Implemented timely monthly data ingestion into SAP of educational data
from Market Data Research.
. Created complete test plans / data in support of ABAP development and
system integration using Testdirector.
. Performed functional testing and supported user acceptance testing and
cutover activities of 4 releases.
. Managed defect resolution efforts with business, functional and technical
teams located in-house and offshore.
. Performed daily production support duties. Effectively resolved the most
complex trouble tickets / IDOC issues.
Lead Solution Architect, Project Manager / Technical Project Manager
2003 - 2005
Reported to the Director of Applications Development. Led team of 7
software engineers and technically managed the development and deployment
of 7 major releases of the Customer Order Management System (COMS) order
entry application. Participated in all SDLC and project life cycle phases
from project initiation to project closure.
. Produced life cycle documentation and conducted comprehensive
requirements and functional specifications reviews, always ensuring bug-
free and timely production deployments.
. Managed schedules and engineered major integration and production
releases, always on time and on budget.
. Completed development tasks, analyzed query execution plans, redesigned
and implemented COMS transaction updates using Sybase SQL, improving
daily performance from 5 - 9hours to less than a minute.
. Recovered $20 million in revenue by implementing cleanups of orphaned
returns and missing orders.
. Chaired development meetings, design discussions and code reviews (Java,
C++, and PowerBuilder).
. Planned and conducted weekly IT status meetings with sponsors, QA and
other teams, effectively communicating, implementing, and managing
resolutions to project issues and risks.
. Successfully negotiated and accommodated re-scoping and re-planning needs
in project executions.
. Solely coordinated all aspects of COMS in weekly change management
meetings with all departmental teams.
. Participated in daily UAT activities. Tested, managed, resolved and
coordinated resolution of QA / UAT issues.
. Received excellent commendations for researching and managing COMS
security issues.
. Managed the Sarbanes Oxley (SOX) implementations of RSTEP, Depository
Reconciliation and Price Changes projects on time and on budget.
. Completed a very complex Entity Relationship Diagram for COMS dynamic
objects (over 2000 tables) using AllFusion ERWin 4.1.
THOMSON FINANCIAL (THOMSON REUTERS), Boston, MA 1993 - 2003
Technical Project Manager,, Thomson Financial Research 2000 - 2003
Technically managed team of 5 engineers, including an outside consulting
group. Assumed total responsibility for all aspects of project life cycle.
. Designed and developed a Brokerage Research Production tool to automate
database ticker updates using SQL*Plus, Oracle PL / SQL and SQL Loader on
Windows 2000 and NT.
. Spearheaded, technically managed and actively participated in the
redesign and development of the company's Intranet (TFRInfo.com) serving
4000+ employees worldwide. Received a Design / Project Management
Excellence award for changing a static intranet to a sophisticated,
customizable, extensible, and dynamic one.
. Designed and developed Project Management and Tracking tools, a
PeopleFinder tool and other applications using JSP, Java Servlets, JDBC,
Oracle SQL*Plus, and PL / SQL.
. Enhanced and supported the Royalties System using UNIX shell and Oracle
SQL.
. Managed support of a complicated PDF document zoning (WebX) workflow
application and a document tracking (DocTrack) application and their
offshore migration and tracking in Bangalore and Manila. Created action
plan that successfully resolved offshore operational and performance
problems.
Hovig Donabedian Page Three
THOMSON FINANCIAL (THOMSON REUTERS) (Continued)
Project Leader, Thomson Financial Research 1998 - 2000
. Ensured Y2K compliance of all Aggregates related First Call products.
. Led development and support of all Brokerage Research Production document
workflow small projects between Boston, MA and Port Chester, NY. Handled
a very chaotic situation very well by increasing process efficiencies and
ensuring proper interfacing of workflow documents.
. Supplemented First Call Earnings Estimates with extensive market index
data providing the most timely and accurate Global Aggregate data
available to institutional investors.
Sr. Software Engineer, Thomson Financial - FIRST CALL R&D 1993 - 1998
. Single-handedly analyzed, designed, developed in 'C' and SQL a complex
generic Industry Estimates Generator and its relational database (75,000
lines of 'C' and SQL code). IEG is a key data element in financial web
sites, asset allocation models, benchmarking, and portfolio management
tools.
. Designed and automated nightly data ingestion from Dow Jones, Standard &
Poor's and Morgan Stanley using 'C', Ingres SQL procedures, Perl and UNIX
shell.
. Developed a subsystem in AOL Personal Finance that landed First Call the
AOL Members' Choice award.
. Analyzed, designed and implemented in 'C' and SQL a Consensus Network
Product (29,000 lines of 'C' code).
PREVIOUS PROFESSIONAL EXPERIENCE
BELL NORTHERN RESEARCH, INC. (NORTHERN TELECOM), Research
Triangle Park, NC
Senior Engineer / Team Leader, Network ACD-MIS
. As team leader, performed domain analysis and modeling for the Object-
Oriented redesign of the DMS-100 Custom Local Area Signaling Services.
. Designed, developed, and supported software modules in 'C' and Ingres for
the Automatic Call Distribution RT1-100 and RT-1000 NACD-MIS products.
. Participated in the NE Region Task Force meetings at NYTel and took part
in acceptance testing at SW Bell.
PERIMETER TECHNOLOGY, INC., Nashua, NH
Senior Consultant Software Engineer
AT&T BELL LABORATORIES, North Andover, MA
BELL COMMUNICATIONS RESEARCH, Red Bank, NJ
AT&T BELL LABORATORIES, Indian Hill, IL
Consultant Software Engineer
EDUCATION
MS, Engineering and Computer Science,
University of London, Imperial College of Science and Technology, London,
England
BS, Electrical and Electronic Engineering, Computer Engineering Option,
Honors Award,
The Polytechnic of the South Bank, London, England
PROFESSIONAL DEVELOPMENT
SAP Sales and Distribution, SAP EDI Interface, Certificates of Completion
in Object-Oriented Software Development in JAVA, Web Intermediate /
Advanced, Introduction to XML, Introduction to Oracle SQL, Financial
Industry Workshop, Developing Leadership. Creating HTML Documents,
Introduction to Client / Server Computing, Advanced C, Database and Client
/ Server World, Objectworld, Object-Oriented Analysis and Design, C++ for C
Programmers, Understanding ISDN, Data Modeling Using SilverRun RDM,
Relational Database Design.
ADDITIONAL INFORMATION
US Citizen. Recipient of AT&T Bell Labs Excellence award. Honors degree
recipient at London University. Member of Project Management Institute
(PMI) and PMI Central Mass. Chapter. Recipient of the AOL Members' Choice
award.
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