Sylene D. Isaac
***-
Sylene_isaac@yah
oo.com
Walnut Creek, CA 94598
Professional Experience
ReMax Accord, Lafayette, CA
Part-time
Realtor & Office Administrator to Broker-Owner (Bowden Realty/Bowden
Properties)
Manage the Real Estate & Property Mgt. office / Independent Real Estate
Sales
. Manage and facilitate Real Estate contracts.
. Manage client files and rental property files.
. Personal assistant to Broker-Owner of Bowden Realty/Bowden Properties.
. Facilitate and oversee home inspections.
. Schedule and coordinate vendor appointments; process invoices.
. Manage and update company website
. Manage, maintain and utilize marketing materials
. Vendor relations; office supplies, equipment maintenance.
. Provide liaison service between clients, financing and mortgage
companies, home inspectors, home appraisal companies, and title
companies.
. Stay abreast of market changes and trends as well as Real Estate
laws.
. Conduct open houses for sellers
. Create and maintain office procedures
Harvey Nash, Inc. for AAA, San Francisco, CA
4/2008- 10/2008
Contractor for Staffing Agency
Project Coordinator - Contract
Provided project support to the "People & Performance" team for the
Corporate Headquarters Relocation project.
. Created, revised and managed the People & Performance Team project
plan.
. Compiled high level tasks to create and track the Main Office Move
roadmap.
. Compiled work stream lead's status reports and generated a
consolidated report for delivery to PM.
. Managed and tracked Cross Dependencies' project deliverables.
. Managed team's project documents and uploaded Sharepoint site.
. Assisted team Analyst with analyzing data from surveys and employee
data.
. Assisted Communications lead with Brown Bag set ups and execution.
. Created Employee Surveys using Zoomerang software, and analyze
results.
Carollo Engineers, Walnut Creek, CA
7/2006- 3/2008
Contract to Perm for Water-Waste Water Consulting Firm
Administrative Project Coordinator
Provided Administrative Project support for 6 Partners
. Processed Client and Subconsultant contracts and agreements.
. Created, updated and merged Project Plans using MS project.
. Managed project budgets using budget tracking spreadsheets.
. Managed monthly invoicing which includes:
o Distributing and processing Progress Billing forms to clients
and Subconsultants.
o Coordinating with accounting department to manage budget limits.
. Managed the Resource Management database for Partners and distributed
reports company- wide.
. Generated work order requests for new engineering projects.
The Lew Edwards Group, Oakland, CA
2/2006-6/2006
Contractor for Political Consulting Firm (Employee on Maternity Leave)
Office Mgr & Executive Assistant - Contract
Provided Office Management and Executive support to the President.
Researched political media in support of marketing pitches and campaign
strategies.
. Analyzed data from research, voter records and demographics for
marketing pitches,
. Processed invoices and customer payments, as well as performed
collections for past due accounts.
. Processed insurance certificates of liability for clients.
. Prepared and maintained complex documents, reports and/or graphic
presentations.
. New hire set ups and orientation.
. Worked closely with principals regarding hiring, terminations,
employee benefits, etc.
. Maintained vacation schedules, monitored associates attendance and
delegated workloads.
. Coordinated office events, meetings and training sessions both in-
house and offsite.
Weichert Realtors, Hackensack, NJ
4/2005 - 6/2006
Real Estate Office
Realtor & Referral Agent
Provided prospective buyers with suitable Real Estate listings and provided
sellers with superior marketing tools and services to position sellers to
receive the highest and best offers in the shortest amount of time.
. Provided liaison service between clients, financing and mortgage
companies, Real Estate attorneys, home inspectors, home appraisal
companies, and title companies.
. Stayed abreast of market changes and trends as well as Real Estate
laws.
. Conducted open houses for sellers, which requires intrusting me with
personal property and access to the home, complete knowledge of the
history and anatomy of the home, ability to weed out non-serious
buyers, ability to assist potential buyers with financing options, and
the ability to manage high traffic of public in the confines of
private property.
Edgar Online, Inc, New York, NY
8/2004 - 4/2005
Financial Information Company
Office Mgr/ Sales Coordinator
Managed the Corporate Sales office and provided Executive Administrative
Support to the Corporate Sales V.P.
. Coordinated and executed the reconstruction and design of the
Corporate Sales office.
. Managed the Sales leads, assigned the leads to Sales associates and
monitored the lead workflow of the Sales associates using
Salesforce.com (a customer relationship management database).
. Created custom sales reports in Salesforce.com with new information
fields, territory arrangement and assignment as well as goal
tracking.
. Worked with recruiters and staffing agencies; screened resumes and
applicants for open positions.
. Liaison between home office and various other functional departments
and building management.
. Defined office and sales policies and procedures.
. Maintained vacation schedules, monitored associates attendance and
delegated workloads.
. Worked closely with Human Resources regarding hiring, terminations,
employee benefits, etc.
. Maintained department and company confidentiality requirements.
Giuliani Partners LLC, New York, NY
4/2004 - 8/2004
Private Security Consulting Firm (Employee on Maternity Leave)
Executive Assistant - Contract
Provided Administrative support to two Managing Directors for the company
of the former Mayor of New York.
. Organized private meetings and events that included celebrities and
corporate business owners.
. Provided administrative mentoring and assistance to interns.
. Maintained strict company confidentiality and security requirements.
Deutsche Asset Management/ Scudder Investments, New York, NY
10/2003 - 4/2004
Investment Banking Company
Executive Assistant
Moved to the East Coast to explore new possibilities after being laid off
from previous employer.
Provided Executive Administrative support to the CIO of the Asset
Management division and staff of Management Directors, VP's and Business
Managers.
. Coordinated divisional events, offsite meetings, and project training
sessions.
. Delegated workload and mentored staff of Administrative Assistants.
. Assisted Business Manager with project management tasks.
. Processed and set up new hires.
. Department liaison with various other functional departments, and both
International and other Domestic Deutsche Bank campuses.
Sybase, Inc., Dublin, CA
9/1995 - 4/2003
Software Database Development
Business Group Administrative Manager
Provided specialized Executive level Administrative support to V.P. and
staff of Directors and Sr. Manager of the Engineering division.
. Coordinated major product launch events for audiences of up to 500.
. Managed product releases by ensuring all projects remained on
schedule.
. Created and monitored schedules as well as dependencies between and
amongst organizations and tasks.
. Drove to completion key milestones, focusing on interdependencies.
. Coordinated with outside vendors for supplies, events, and other major
purchases.
. Performed departmental cost tracking and management of expenses.
. Prepared and maintained complex documents, reports and/or graphic
presentations.
Education & Organizations
(12/2008 - Present) University of Phoenix, Concord, CA
(8/1987 - 1/1989) Western Illinois University, Macomb, IL/ Some College
Coursework Completed
Kaplan Real Estate School, Oakland, CA/ Weichert Real Estate School,
Hackensack, NJ.
Mastering Project Management, California Association of Realtors, National
Association of Realtors
Skills
Computer: Windows XP; HTML (Dreamweaver); Microsoft Office; MS Project; MS
Outlook;
Project Wise; Meeting Maker; Lotus Notes; Internet; Sharepoint; Zoomerang
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