EVALENA DAVIS
Marietta, GA 30008
Home: 770-***-****) or, Cell: 404-***-**** or Email:
************@*****.***
SUMMARY QUALIFICATIONS:
Seeking to provide value added service for all phases of the Software
Development Life Cycle (SDLC) by ensuring product integrity from inception
through implementation in execution of collaborative application life cycle
management best practices. An experienced senior analyst in the test and
evaluation of enterprise architectures such as E-Commerce web portals, web
services (Service Oriented Architecture), client/server, desktop and
mainframe developed applications.
EDUCATION:
Alabama Agricultural & Mechanical University - Normal, AL
MBA, Management Information Systems
BS, Computer Science
PROFESSIONAL EXPERIENCE:
ADP - Major Account Services R&D, Norcross, GA, Senior Software Consultant
- Contract
(Dec 09 - Present)
Assigned as a Senior Software Consultant at ADP, conduct infrastructure
System Integration Test (SIT) for the web-based developed Work Force
integrated HR, benefits administration, payroll, time and attendance and
talent management applications. ADP Workforce Now is the premier single-
source, integrated solution that offers robust functionality specifically
designed for mid-market organizations with 50 to 999 employees. The Pike's
Peak release is scheduled for 2nd Quarter 2010.
Activities of this assignment include:
. Utilize requirements, design documents and test plans to conduct end-
to-end verification and validation, report status and tracked time,
record daily test execution totals with pass/fail ratios in the access
database against the Integrated Effective Dated (IED) functionality.
. Software deficiencies in Rational Clear Quest defect tracking tool.
Escalate blocking issues to Project Lead or Management as required.
Conferred with Product Strategy, Analysis and Development to identify
appropriate plan for issue resolution where requirements were
incomplete and track issue to resolution.
. Provided test plan updates to improve efficiency of prepared
documentation's use in SIT, regression and freelance (ad hoc) testing
cycles.
. Participate in project meetings
. Utilize security certificates for testing with IE 6.0 & 7.0, Mozilla
Firefox and Opera web browsers; Windows XP, Vista and Windows 7
operating systems platforms used to test the web based applications
across multiple testing cycles within the configuration managed
controlled environments, i.e., Development Integration Test (DIT) and
Functional Integration Test (FIT).
. HRB, Pay eXpert and EZLM application Integration environments consist
of:
JMS messaging using IBM Websphere MQ ESB, Castor XML Data binding,
CSS, InfoLink & Service Directory for Data exchange cross platforms,
Presentation services provided by Websphere Application Server,
Websphere Portal with Oracle & Informix 11 databases, iSI/Netsecure
& Site Minder used to authenticate user, ACS & Portal to authorize
user rights, Common Reporting, HRB & Pay eXpert developed in Java,
EZLM application developed in .Net using WinSCP to validate payloads
generated across the infrastructure.
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Nebraska Department of Health and Human Services (DHHS), Lincoln, NE Lead
Test Engineer - Contract
(Feb 09 - Aug 09)
Test Lead Analyst responsible for leading the testing effort for the
Nebraska New Medicaid Management Information System (MMIS) Project.
Activities of this assignment included:
. Developed the Test Plan/Strategy according to the IEEE 829-2008
standard to use as a guideline for completing the project. Coordinated
the planning and oversaw all Quality Assurance (QA) activities for the
project including audit, verification and validation activities for
these phases of testing; System, Software Acceptance Test (SAT),
Regression, User Acceptance, Parallel, Recovery, and Stress &
Performance. Covered Data Conversion and Operational Readiness at a
high level in the Test Plan utilized CMM Level 3 processes and
procedures with coordination of a test data management strategy for
functional and load/performance testing
. Recruited, mentored and supervised the QA team members in order to
build a testing framework for the Nebraska New MMIS project
. Communicated with the Software Configuration Management (SCM) Lead to
ensure test and SCM activities were first developed and later executed
according to the Development Plan
. Collaborated with business to identify needs, business priorities,
scope, business and technical requirements
. Ensured test case development satisfied all business/technical
requirements and were in alignment with defined business
processes/procedures and were executed according to the Project Plan
. Developed and maintained the Requirement Traceability Matrix
. Ensured the testing personnel were trained on Micro Soft Visual Studio
Team Foundation Server, Micro Soft Visual Studio Team System (VSTS)
2008 Test Edition, and Micro Soft SQL Server database tools.
. Collaborated with the Software Development team and Project Management
(PM) Team to develop a testing program that ensured the policy,
functionality and technical vision is outlined in the architectural
artifacts and the design was contained in the developed test strategy
and provided in the underlying software implementation. Provided
Microsoft Office Project tasks and resources estimates to accomplish
the work to the PM based upon projected schedule
. Collaborated with Development, and System Architects to design the
Integrated System Test (IST) End to End user scenarios against the
system design
. Developed the appropriate reports, triage process and communication to
the project teams concerning testing status.
. Provided direction and monitoring of project deliverables and
issue/risk management mitigation
The Nebraska New MMIS consisted of an integrated group of procedures and
functional processing operations known as subsystems comprised of; Claims,
Provider, Client (Patient Eligibility), Third Part Liability (TPL) - COB,
Drug Rebate, EPSDT, QA-UM., Managed Care, etc. In addition the Nebraska New
MMIS was responsible for receiving and processing electronic claims via the
Web, EDI and FTP or scanning paper claims into the system, accepting the
submission of claim data regardless of type (Professional, Institutional,
and Dental) according to the ASC X12N file format implementation
guidelines. The Nebraska New MMIS was a Service Oriented Architecture (SOA)
of web services developed to administer the Nebraska Medicaid System which
was developed in; J2EE, XML and .Net, Micro Soft Visual Studio Team System
(VSTS) 2008 Test Edition, Micro Soft Share Point Portal Server, Micro Soft
Visual Studio Team Foundation Server, Biz Talk Server, File Director, Micro
Soft SQL Server 2008, SSIS (ETL Tool), Dashboards, Reporting Services,,
Active Directory (security), User Profiles (security) Micro Soft IIS 6.0
was used to respond to HTTP/HTTPS request and HIPAA/Electronic Data
Exchange technologies. Supported OS/Web Browsers used (Vista-IE7.0, XP &
W2000; IE 6.0, and Mozilla Firefox).
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Intercontinental Hotels Group (IHG), Atlanta, GA Lead Test Engineer -
Contract
(Nov 06 - Oct 08)
Senior Test Engineer responsible for leading the planning, scheduling and
reporting of Quality Assurance (QA)
test execution procedures for various projects within the Corporate
Enterprise Systems at IHG in the capacity of Lead Test Engineer for twenty-
three months. Last two months, participated in various projects, providing
technical QA support as required. Test Lead activities included the
coordination of several personnel within the Enterprise for various
Distributed Systems.
Activities of this assignment included:
. Developed from business requirements, detail design documentation, use
case scenarios and business processes/procedures a comprehensive test
plan/test strategy to ensure optimized system performance
. Organized and managed the testing effort for multiple projects and
provided Microsoft Office Project tasks, timeline and resources
estimates to accomplish the work to the Project Manager (PM) Team
. Effectively communicated across all teams the need to adhere to QA
best practices per CMM Level 3 processes and procedures
. Worked and collaborated effectively with test teams across the
Enterprise to achieve maximum results for integration testing goals;
Distribution Technology - E-Commerce (ATG/Day) component developed in
J2EE, HTML and JavaScript, Enterprise Business Services (EBS - Middle
ware component developed in Java/RMI/JMS), Frequency Marketing
Delivery System (legacy system, user interface develop with
Emerge/Sapiens on the AS400 platform and DB2 database), Holidex, a
Transaction Processing Facility (TPF) legacy system which is Inter
Continental Hotels Group (IHG's) Centralized Reservation System (CRS)
developed with web services and B2B Gateway /Data Power layers which
fulfills delivery of messages to B2B Partners in XML format, Hotels,
Customer Service Reps, and Reservations Agents
. Evaluated, developed, documented and executed detailed functional test
case scenarios utilizing HP Quality Center (QC) v 9.2 to determine if
user specified business and technical requirements were satisfied and
reported software deficiencies across multiple testing cycles
. Conducted Integrated System Test (IST) against functionality with End
to End scenarios
. Architected QC to support requirement/test case creation, execution,
metric reporting to issue resolution and Quality Change Management
. Conducted different facets of QA testing such as smoke, system
functional, regression, integration, performance, user acceptance
test, and operational readiness for production support
. Interacted with system users, developers, PM's and test team members
as required
. Conducted regression test per software releases to ensure new
functionality integrated with the baselined systems
. Developed weekly summary test status reports for all functional areas
and presented concise status of
complex system test results in both oral and written formats
. High level of technical proficiency required of various Enterprise
System functional areas and business objectives to prioritize/schedule
activities within the test effort
. Created defect status metrics from QC, conducted required meetings for
defect discussion and tracked issues through resolution
. Developed XML data required for JMS queue test simulation
. Supported OS/Web Browsers used (Vista-IE7.0, XP & W2000; IE 6.0,
Opera, Mozilla Firefox, Safari, and Netscape).
. Supported environments included; Unix AIX servers - Sun Solaris,
Oracle 10g databases, SQL Developer, Db Visualizer, Stylus Studio,
B2B Trace Utility, PuTTY, Quick Test Professional, Rational Clear
Case/Clear Case Explorer, ant 1.6.2, Loadrunner, JMX Management
Console, Sonic JMS Queue, JMS MQ Scripts, and many others tools as
required per project
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Cox Communications Inc., Alpharetta, GA Quality Assurance Engineer -
Contract
(May 06 - Sept 06)
. Senior Member of the Web Services IVR team
. Developed test plans from system business/ technical requirements and
web service design
Documentation
. Created test cases and mapped requirements in Test Director v8.x
. Received deployment instructions from Configuration Management
. Executed SQL Server database scripts, modified SQL Server and Oracle
connection information
found in the connectioninformationxml file
. Updated the web con fig file to ensure Connection Manager
communications to the AS400 and
to designate a data source for the web service under test
. Executed the .bat file to deploy code on the QA Windows 2003 server
. Utilized Web Service Studio to provide valid/invalid inputs then
invoked the method(s) validating
results matched the web service contract documentation
. Validated the Web service method's updated the ICOMS - AS400 legacy
application
. Utilized SQL Analyzer in the Enterprise Manager to validate the SQL
Server database activity table.
. Validated activity from the web methods were recorded in the Event
Viewer of the Data Management
utility for trouble shooting purposes with the correct version
of .NET applied
. Utilized SOATest to automate test cases defined in Test Director and
set regression controls for future
builds
. Provided status reports to the Project Manager as required
. Interfaced with the ICOMS Support Group, ICOMS QA group and outside
vendor Cisco to resolve
issues found
. Provided test case reports to outside vendors and data for test case
execution
. Microsoft IIS 6.0 was used to respond to HTTP/HTTPS request and to run
ASP technology
composed of JavaScript
Accenture/BellSouth, Atlanta, GA Senior Systems Analyst - Permanent
(Sept 05 Apr 06)
. Assigned as a Lead Test Analyst, supervised three QA Analyst on the
Bell South Broadband
Transformation (BBT) project. Responsible for software test
activities in all software phases
. Conducted Assembly test, and Application Product test during the SDLC
to support the new
implementation of Bell South's improved Integrated Order
Management (IOM) System. IOM
provided a new solution to the current legacy system platform
and delivers next generation
products and service offerings
. Analyzed software requirement specifications
. Managed requirements traceability matrix, defined testable
requirements and worked with business
analyst to resolve requirement ambiguity
. Developed test cases to satisfy requirements for Broadband Transport
(all versions of DSL service)
functionality and near neighbor applications
. Created test data utilizing XMLSpy and Joint Interface Agreements
(JIAs)
. Managed testing defect reviews with both on-shore and off-shore -
India Development Center (IDC),
Bangalore, India resources
. Developed and managed testing project plans, timelines and
dependencies for individual test cycles in
Test Director v8.x and provided Microsoft Office Project tasks,
timeline and resources estimates to
accomplish the work to the Project Manager (PM) Team
. Worked with configuration management to schedule software builds
. Developed a strategy for User Acceptance Test (UAT) presentation with
the Bell South client
. Conducted Oracle 8.0 database validations using SQL
Resume Continued Page 5 - Evalena Davis
. Implementation delivery included a Siebel custom front-end interface.
A Yantra Order Management
application developed in Java (middle ware) that provided
functionality for work order creation, and
work flow processing for downstream support of other domains
performing provisioning and
inventory management on these Bell South legacy systems for
Email and DSL Services; CRAMER,
Broadband Domain Services, SOEG, Transport Domain Services, CPE
Domain Services, CPE
Central, PPP (Email), AAA / Radius and MCDB98 database
. Yantra software development was coded in Java and executed within the
Unix-AIX environment
where interface logs were validated for expected results
against the JIAs with an Oracle 9.x database
where TOAD was used for SQL validation
. Served as a Career Coach for three years, conducted annual performance
appraisals and
career counseling
Served as Integration Test Execution Lead, supervised a team of four on-
shore QA Analyst and fourteen off-shore QA Analyst, coordinated and
supported application product and business process testing of the systems
used to support the client operations on-shore and daily hand-offs for
release 2006.01:
. Coordinated Interface efforts with neighboring systems applications
. Reported testing metrics to management (Senior Group Lead) on a daily
basis
. Coached /mentored - testers throughout testing cycles
. Operated with a high degree of autonomy and minimally sought
advice/escalated issues when faced
with complex problems
Accenture/BellSouth, Atlanta, GA Senior Systems Analyst - Permanent
(Feb 05 - Aug 05)
. Assigned as a Senior Test Analyst to the Callidus Enterprise Incentive
Management (EIM) Project.
. Supported the Domestic Communication Human Resources (DCHR)
Organization Utilized the
Callidus True Comp (TC) Manager suite of tools to manage the
variable pay compensation process.
TC Manager is a Java Client responsible for the build,
refinement and adjustments of compensation
plans (User HR/Compensation Admins). True Comp Integration
(Informatica Power Mart) enables
the acquisition and disbursement of compensation related data,
drastically reducing implementation
and maintenance time for compensation systems (User community -
Interface Team, DBAs and Super
Users). True Comp Viewer (DHTML and Actuate Reporting)
publishes and monitors plans through
the automation of web-based compensation
. Analyzed requirement specifications and defined software entrance
criteria
. Created test plans and test scenarios based upon Callidus business
requirements/defined business
Process
. Coordinated and executed system level end-to-end manual test of the
True Comp application
(Interface, Application, Business Objects and Informatica to
stage data for Reports) utilized an Excel
Spreadsheet validator to verify the application's calculations
. Produced software deliverables for the Callidus application utilized
the SAM (Sourcing Arrangement
Methodology) CMM Level 3 processes and procedures
. Defined end user acceptance testing criteria and utilized Test
Director v7.6 for defect tracking and
cccHarvest for configuration management.
. Verified Oracle 8.x DB table - valid transactions via TOAD. Performed
Cron Shell Scripting to set-up
scheduled task via the Master Control Process (MCP) program.
Conducted production
implementation support
. Member of the Accenture Leadership Team participated in the role of
Career Counselor for eight
Counselees
. Provided mid-year and annual performance assessment reviews to
Counselees. Prepared review
summaries to HR Reps
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Accenture/BellSouth, Atlanta, GA Senior Systems Analyst - Permanent
(Oct. 03 - Dec. 04)
. Supported the Regional Ordering System (ROS) application on the Bell
South Accenture Sourcing
Arrangement (BASA) contract, Product Test Team member in the
capacity of Lead Test Analyst of
a fourteen member test team or Individual Contributor as
assigned per software release.
. ROS is a product used by the customer service department of Bell
South to take orders from
business/consumer clients. It is a functional interface that
supports the creation and
modification of regional service orders and interacts with many other
legacy systems to produce
service orders via work flows navigation
. Responsible for system analysis of the ROS application Business Rules
for Major/Minor
Enhancement upgrades
. Provided definition and execution of SAT criteria
. Developed test plans, coordinated /built test environment, and
coordinated test data management
strategy
. Developed and managed testing project plans, timelines and
dependencies for individual test cycles
. Planed and schedule test cycle activities, reported test status and
metrics
. Provided software deliverables for the ROS application utilizing the
SAM CMM Level 3 process
. Designed manual test cases/scripts and conducted test case/script
execution in support of black box
testing of the ROS application during functional, regression and
system test end-to-end testing, test
planning and execution was maintained in Test Director v8.0
. Utilized Quick Test Pro 8.0 for test script automation of the PC based
.NET client/server application
written in C#, scripts were executed for SAT, and Regression
during various test cycles
. The ROS PC GUI project converted ROS X/Motif, C++, Unix Sun
Solaris platform to a PC based
.NET client/server application written in C#
. X/Motif test script automation was maintained in QA Partner. QA
Partner's software is
developed in a proprietary scripting language, called 4Test and
runs on the Unix Solaris platform
with an Oracle database
. ROS software deficiencies were recorded in cccHarvest 5.0 and are
mapped to Test Director defects
and tracked to problem resolution
. Supported OS/Web Browsers used (Windows NT; IE 6.0, Netscape).
. Typically, test cases are developed from valid customer accounts
from these Bell South legacy
systems; CRIS (which provides customer account data, including CSR
data, rate order, account
locator, Account Number Manager, billing, listing information, and
other details from the customer
account) which resides in the CRN test bed, and valid service
orders from SOCS (which has the Order
Locator that permits pending service orders to be retrieved and
updated) which resides in the
RSIMMS test bed. Conducted production implementation support
Cingular Wireless, Alpharetta, GA QC Analyst - Contract (Jul 03 - Sept 03)
. Supported the CARE Pricing Wisdom (CPW) Billing application in the
capacity of Quality Control
Analyst
. Analyzed requirements for the CARE server and CARE client along with
Pricing/Wisdom design
documentation to create the test strategy and test plan, test cases
documented in MS Word
. Conducted test strategy and test plan reviews to management and
Wisdom QC team. Executed functional, regression, and end-to-end
system test . Validated testing activities cover all system
requirements
. Trouble tickets were documented in an Access database. Utilized MS
Visual Source Safe to archive project timelines and other documents
. HP-UX shell scripts and stored procedures produced bill images
. Executed shell scripts to validate CARE pull down flat files,
populated the Sybase database, and verified Pricing call data feed to
Wisdom and executed the billing process
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. Verified Wisdom output files against file layouts and enhancement
requirements
. Utilized Sybase Central to perform database query
. CARE stored customer information such as address, rate plans, monthly
access charges, charge
adjustments, payments, and invoice data
. CARE feeds the appropriate customer data to Pricing and Wisdom.
Pricing is the system that
accepts call data and applies charges to these based on the customer's
rate plan. Pricing provided a charged call data feed to Wisdom
. Wisdom takes feeds from CARE and Pricing to determine and apply
additional
charges such as taxes. Conducted production implementation support
. Wisdom provided billing information to other systems to aid in the
trending and verification of bill runs
. Wisdom also created bill images or call data files with the retail
rates for the resellers to use to
bill their own customers
Northern Trust Retirement Consulting Company, Atlanta, GA Senior QA Analyst
- Contract
(Aug 02 - Oct 02)
. Supported the Northern Trust Retirement Consulting (NTRC) Company
Health & Welfare application
in the capacity of Senior Test Analyst
. Analyzed requirement and detail design document
. Lead Analyst of a team of three QA Analyst, responsible for the
development of the first quarter Rate
Renewal Test Strategy, which summarized the impact of the US Bank
zip code table,
updates in various states. Zip code updates impacted an active
participant's choice of health care,
pharmacy and dental providers
. Created test data required to analyze the Confirmation Report
generated by the Disruption/Rate
Renewal program and created test cases in MS Word
. Performed regression test using manual procedures on the system's
functionality: Add Participant,
Enrollment, Plan election, Communication Reports, Address Change,
Participant/Dependent
Termination, i.e., voluntary, non-payment and Death.
. NTRC's principal client is US Bank
. The client server application operated on Windows NT and was
developed in Visual Basic with an
Access database
Software Development Center Tower - Bell South/Accenture, - Atlanta, GA
Senior QA Engineer (Aug 00 to Jun 02) - Contract
. Supported the Software Development Center (SDC) Tower, Bell South
Accenture Sourcing Arrangement (BASA) contract with Bell South
Internet Services, which offered a solution to
Business customer's to purchase Domain Names for already owned
Static IP's
. Responsible for testing and implementation of this E-Commerce front-
end web user interface developed in Java
. Developed test strategy, prepared test plan, identified functional
test case scenarios, defined test data,
developed manual test scripts and recorded software deficiencies
across multiple test cycles utilizing Mercury Interactive's Test
Director to perform black box testing
. Responsible for infrastructure and web user interface
testing/implementation support to the Static IP E-Commerce
application, which offered a solution to existing dynamic IP Small
Business ADSL Bell South Internet Service customers
. Principle test analyst responsible for testing/implementation of
the Bell South E-Commerce web-based Site Builder application
. Executed HP-UX Unix shell scripts to FTP the billing export file
(bef) from Verio's server into the QA test environment, to validate
data, and update the Master Customer database (MCDB98).
. The Web servers resided on Windows NT 4.x servers or SUN Solaris
2.6 or higher. Web server
. software was Apache included with INTERSHOP 4.2 ePages for
Solaris, Perl code and, TCP/IP with
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working DNS name
. Developed test script automation utilizing Win Runner 6.0 for
regression testing
. Site Builder is a Bell South branded service, which allows
customers to create Internet web sites
without programming, or technical expertise via a software
product E Pages developed by Inter shop,
and servers operated and maintained by Verio
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. Provided support to Accounts Information (AI), CCTool, and
Enterprise Data Warehouse (EDW) applications
. The AI and CCTool products provide a service to the Bell South
Internet
customers and Help/Desk users respectively for account maintenance
. The EDW reports developed via the Informatica Designer were
validated by QA for production readiness
. Provided Quality Assurance (QA) certification, conducted User
Acceptance Testing (UAT) and production implementation support upon
all products. Utilized ccc/Harvest for version control
. Utilized Internet Explorer 5.0 and Netscape 4.x web browsers
across multiple Operating Systems
(OS)
. The SDC web user interface Applications were deployed in production
across five web servers
for load balancing to ensure system integrity under peak load.
Secure Sockets Layer (SSL)
protocol for security via the iPlanet Application Servers middle
ware utilizing CORBA
technology. The SDC web user interfaces utilized registration/core
services layer to provide the back-end functionality to perform
database calls for the multiple front-end clients
. These new web service layers supported the entire system to ensure
optimal efficiency by off-
loading the demand on the Sybase master customer database (MCDB98).
The multiple front-end
Interfaces would make calls to these services, i.e., Bill Plan,
Email, Customer, Authenticate, BMF and IP services, conducted SQL
queries against the Sybase database
. The Web servers resided on Windows NT 4.x servers or SUN Solaris
2.6 or higher. The Mercury Interactive Load Runner tool was
utilized to analyze maximum target simulated user load, Test
Director 7.0i was used for test planning, execution and metric
reporting
Priceline.com, - Atlanta, GA QA Manager/Team Lead - Contract
(Mar 00 to Jul 00)
. Team Lead, coordinated and controlled the performance of Quality
Management activities for the Quality Assurance (QA) Department at
Priceline.com for various E-commerce Web-based applications
. Effectively staffed eight QA Engineers in a short period of time to
meet aggressive testing timelines
. Developed Change Control Process and Change Control Board to asses
system impacts
. Provided milestones to the Project Work plans outlining Quality
Control (QC) and Quality
Assurance activities
. Mentored and lead project development teams on the integration of
the quality process
recommending process improvements
. Developed QA/QC criteria for document reviews and audits.
. Designed templates for Test Plans, Designed hierarchy structure of
Test Procedures in Test Director v7.0i
. Developed Test Execution Strategy, and Designed Test Report
documentation results
. Developed Change Control Process and procedures
. The system architecture consisted of 1st tier Web Servers, several
type application servers in the
business logic 2nd tier, and a cluster of database server's 3rd
tier
. The Web servers resided on Windows NT 4.x servers executed on
Compaq quad processor servers.
. Microsoft 5.0 IIS was used to respond to HTTP/HTTPS request and to
run ASP technology
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composed of JavaScript, VB-script, and HTML languages. Netscape 4.x
and Internet Explorer
5.0 Web browsers were utilized in software testing
. Utilized Win Runner 6.0 to create automated regression test scripts
. Utilized Golden 32 to perform Oracle database validation
Crawford & Company, Atlanta, GA, Senior QA Engineer - Contract
(October 99 to Mar 00)
. Assigned as Principal QA Analyst to Crawford & Company, Developed
regression readiness strategy for the Masonite Inspection Quality
Assurance System's (QAS) application based upon the new Subsequent
Year Requirements
. Developed test plan, developed test case scenarios, developed test
scripts (manual), created
input data, executed test cases/scripts, and recorded defects in
Crawford's in-house Access Database
defect tracker
. Conducted Y2K Testing of the QAS transactional Web-Based
Application. Utilized Internet Explorer 5.0 Web Browser
. The system's purpose was to efficiently record the results of
"Class Action" Siding Inspections, deliver these results
electronically to a third party Claims Administrator, Rust
Consulting
. Received signed-off on the Y2K Test Plan, developed a baseline for
version 4.6, documented
with manual test scripts, developed test case scenarios to
effectively track progress of the Y2K testing activity, documented
defects in Crawford's in-house access database, and prepared test
summary results to be archived off site in a Crawford facility
. Performed Regression testing on two clock advanced dates for Y2K.
Utilized SQL to validate updates to the Oracle 8.0 database.
. The QAS application operated on a Windows NT Server used Oracle
Enterprise Work-flow and Microsoft IIS Web Service products. The
data was maintained in an Oracle 8.0 database, AIX server. The
server application's business layer and data tier were developed
utilizing Microsoft's Distributed Internet Architecture (DNA) and,
Component Object Model (COM)
. The Graphical User Interface (GUI) was development in Visual Basic
and Active Server Pages (ASPs). Test Director 6.x was used for test
planning and execution
. Utilized the prepared manual test scripts to create Win Runner 6.0
automated regression scripts.
Norrell Corporation, Atlanta, GA Senior QA Engineer - Contract
(June 98 to August 99)
. Assigned as a principal QA Analyst to the Norrell Corporation
Enterprise Test Environment (ETE) Team for the Y2K project. The ETE
consisted of Norrell's Core Systems in an environment to conduct
end-to-end System Integration testing for Y2K
. Utilized TBI's Caliber-Requirement Management (RM) tool to map
requirements to test cases
. Utilized Mercury Interactive's Test Director 6.0 for test planning,
test execution and defect bug tracking
. Utilized Win Runner 5.0 for test script automation
. Principal QA Analyst to developed automated test scripts for
Baseline and Regression testing
after code remediations for the PeopleSoft Accounts Payable (AP)
module, PeopleSoft Financials
version 5.12 is a client/server application
. The PC Clients ran under Window 95 operating system
. The Oracle databases resided on HP UNIX RISC 6000/AIX servers
. Attended Caliber-RM Framework Administrator, Requirements, Document
Reference, Traceability, Verification & Validation, Change History
and Reporting Workshops
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Network MCI, Senior Atlanta, GA QA Engineer - Contract
(Oct 97 to June 98)
. Assigned as the Principal QA Engineer to the Network MCI department
conducted system integration testing on the OSPREY/OCDB database
client/server system and its interfaces
. Developed several system test plans for many Web based applications
which were used to elect MCI as an Internet Service Provider (ISP),
to request Internet Browsers for customer's home PC, Web
pages where customers registered for Internet and E-mail services,
and a Credit Card Fraud tool used by MCI's Fraud dept. to
activate/deactivate accounts that were under investigation
. The PC clients operated under Window 95
. The Oracle database and the Pricing applications resided on the
UNIX RISC 6000/AIX servers
. PVCS was used to report defects and migrate code from development
to the QA environment
. Osprey's middle ware pieces consisted of Registry and Entera. The
first MCI developed
communication tier allows common messages to pass between diverse
operating system, and the
second layer received Remote Procedure Call (RPCs) that are
translated and passed to an Oracle
database with test planning and execution in Test Director 6.x
Bell South Telecommunications, Atlanta, GA Lead QA Engineer - Contract
(Feb 97 to Oct 97)
. Assigned to the Technet Project at Bell South as Lead QA Engineer
. Developed software test strategy, developed requirements test matrix,
conducted system integration test procedures, performed regression
test on software releases, documented software discrepancies in the
Configuration Management Version Control (CMVC) tool to track defects
and system enhancements, and performed Help Desk activities for the
Plain Old Telephone Service (POTS) technicians during the Technet
Trial
. Technet is a wireless and landline communication Bell South systems
used by field technicians to obtain work from SOCS and COSMOS legacy
system, upload and download data, and interact
with stationary personnel
. Technet used client-server technology, the PC client software
presentation was developed in Visual Basic, test planning and
execution in MS Word
. The clients were ruggadized laptop PCs designed for radio
transmission and reception
. The servers are multiple UNIX machines with multiple Oracle and Sybase
databases
South Western Bell, Saint Louis, MO Senior QA Engineer - Contract
(Jun 96 to Dec 96)
. Assigned as a Senior team member at South Western Bell. Developed test
plans and test scripts for the Consumer Easy Access Sales Environment
(EASE) project
. Consumer EASE is the front end of the service order negotiation
process for residence
customers. It consisted of a collection of screens (character based),
which a service rep
navigated to build service order data. Consumer EASE is a TAMDEM based
application
. Customer data processed by EASE was stored on the IMS legacy systems
SORD, CRIS, BOSS, and on the UNISYS legacy systems PREMIS and LFACS
. The basic components of Consumer EASE were requestors, servers and SQL
tables
Bell South Telecommunications, Birmingham, AL Senior QA Engineer - Contract
(Nov 95 to Jun 96)
. Assigned to the Outside Plant Construction Management System (OSPCM)
at Bell South as a Senior QA Engineer
. Analyzed Business Solution
. Developed the Functional Decomposition for Core Staff's Business
Implementation
Resume Continued Page 11 - Evalena Davis
. Developed test data requirements, test plan and scripts using Mercury
Interactive's Test Director
. Recorded Win Runner automated scripts for software regression testing
against software releases
. Reported software deficiencies in CMVC
. OSPCM system is a redesign of work processes to better serve Bell
South's internal customers
Command Data Corporation - Birmingham, AL, Quality Control Manager -
Permanent
(Aug 93 to Nov 95)
. Planned and directed activities of the Software Quality Engineering
process as it relates to the Computer Aided Dispatching (COMADS)
application.
. Implemented testing strategies and techniques using Digital's DEC Test
Manager automated regression tool, conducted reviews of the software
products to ensure compliance with applicable standards, processes,
and procedures, designed policies for software revision control and
developed measurement and reporting mechanisms to provide
communication to staff and management of the evaluation results.
. Software development on the MicroVAX 3100 Model 90 and Alpha, VMS
operating systems using VAX Basic programming language.
Syscon Corporation - Huntsville, AL, Senior Programmer Analyst - Permanent
(Aug 90 to Feb 93)
. Performed Verification and Validation tasks for the Missile Command
(MICOM) Software Engineering Directorate (SED) on the Battlefield and
System Engineering Support (BASES) Contract. Principal Analyst,
responsible for various radar modes in support of the Longbow HELLFIRE
Modular Missile System (LBHMMS) Mission Computer Software
Configuration Item (CSCI).
. Analysis was performed utilizing the Software Engineering Evaluation
System (SEES) methodology to evaluate documentation according to the
Department of Defense (DoD) Military Standard DoD-STD-2167A.
. Conducted requirements traceability, functional flow, interface and
quick look analysis utilizing both automated and manual procedures.
. Utilized the Vitro Automated Structured Testing Tool (VASTT) to
analyze the Ada source code.
. Developed a requirement traceability matrix in dBase IV to provide
mapping throughout the levels of documentation prepared during the
software development life cycle.
. The longbow hardware/software resources consist of: DEC VMS
operating system for VAX Workstations and VAX cluster, DEC VAX
Ada/FORTRAN compilers and CADRE Teamwork Programming Environment CASE
tool.
. Document Assessment Reports (DARs) were prepared to record analyzed
documentation discrepancies.
. Operated as on-site Project Lead Analyst, administered task
assignments, provided timesheets to Management and conducted
performance reviews for a team of fifteen analyst.
Computer Sciences Corporation (CSC) - Huntsville, AL, Senior Member of the
Technical Staff - Permanent (Apr 87 to Jul 90)
. Served as Project Lead Analyst. Analyzed software requirements,
designed, coded, and implemented
software for the Operators Tactics Trainer (OTT) group of the PATRIOT
Weapon Systems.
. Conducted informal unit test for the CPCIs assigned providing
sufficient documentation with Unit Maintenance Folders (UMFs).
. PATRIOT is an air defense system capable of intercepting targets of
medium to high altitudes. Systems used were the DEC VAX 785 and the
PDP 11/70.
. Language used was MORTRAN. As Lead System Analyst, analyzed software
requirements, and designed, coded, and implemented software for the
Pershing II (PII) Weapon System's Reference Scene
Resume Continued Page 12 - Evalena Davis
Generator Facility (RSGF).
. Supervised four Programmers in upgrades to the Pershing II software.
Utilized DoD-STD-490 guidelines in documentation preparation.
. Designed test engineering methodology for UMF documentation.
. Wrote software test plans and test procedures.
. Conducted system integration procedures and regression testing.
Interfaced with Configuration
Management's work control group, provided baseline definition, change
control, and updated configuration identification status accounting of
software.
. The PII RSGF real-time software simulated radar reference scenes of
designated targets for the North Atlantic Treaty Organization (NATO)
region. Digitized scene data recorded on tape cartridge served as an
interface to the PII Launcher Computer for target tracking and missile
guidance.
. System used was the PDP 11/70. Language used was RATFOR.
Science Technology - Huntsville, AL, System Analyst - Permanent
(Feb 87 to Apr 87)
. Responsible for the development of software requirement specification
definition to the DD1391 project for the Corps of Engineers.
. Prepared detailed design specification documentation
. The application software was written in FORTRAN V and COBOL.
. System used was the IBM 370.
The BDM Corporation - Huntsville, AL, System Analyst - Permanent
(Dec 84 to Jan 87)
. Installed two real-time simulation models on the VAX 780 computer
system, Combat IV, and the Weapon Assessment Model (WAM). These
models characterized a combat scenario for the European theater region
and simulated Probability of Kill (PK) against the target.
. Wrote FORTRAN 77 programs using DISSPLA graphics to generate
ballistic trajectory profiles for the Multiple Launch Rocket System
(MLRS) utilizing the simulation models. The output was displayed on a
DEC VT241 terminal or Calcomp plotter.
. As Project Lead Analyst, directed three Programmers in the design and
implementation of an automated prototype. The Reliability Data
Acquisition and Analysis Techniques (RDAAT) tools system was developed
for the U.S. Air Force. This menu driven system provided operational
data for the B-52 aircraft spare parts. RDAAT analyzed random data
samples identifying the underlying distributions for the data sets.
Tiku Goodness of Fit tests and Lower Confidence Bounds were tested by
Monte Carlo Simulation.
. Designed and programmed the relational database applications in dBase
II to interface FORTRAN 77 modules on a Zenith 100 PC MS-DOS. Wrote
user's guide. The system was operable on schedule and
under budget.
Boeing Computer Support Services - Huntsville, AL, System Analyst -
Permanent
(Sept 81 to Dec 84)
. Responsible for the design and implementation of real-time software
requirements for Spacelab-2
Experiment 14, Vehicle Charging and Potential (VCAP) at the Marshall
Space Flight Center (MSFC) for
NASA's Payload Crew Training Complex (PCTC).
. The major elements of the VCAP simulator are an instrument model to
simulate the VCAP hardware, a Dedicated Experiment Processor or (DEP)
model to simulate the Digital Control and Interface Unit (DCIU), an
Experiment Computer Application Software (ECAS) model for display
processing, and a simulator control interface which provided the
Simulation Director the capability to monitor and control training
sessions.
Resume Continued Page 13 - Evalena Davis
. Analyzed software requirements, developed detail design, and created
data dictionary.
. Coded, unit/system tested, developed, and implemented system
integration test procedures.
. Participated in acceptance test procedures conducted by NASA.
. System used was the PDP 11/70. Language used was FORTRAN 77.
Technical Skills/Assets:
Operating Systems: IBM MQ on IBM AIX and IBM P-Series Server, Linux
Red Hat, TSO/SPF, UNIX-AIX, UNIX HP-UX, UNIX Solaris 8,
VMS, Windows Operating System (.NET server, XP, NT 4, 2003,
2000, 98)
Hardware: PC's, Mainframe PDP 11/70, IBM360/370, AS/400, VAX 780, Mid-
range - Micro VAX 3100 Model 90 and Alpha, PDP 11/70
Databases: Informix 11, Oracle 10g RAC version 10.2.0.3.0, Sybase, DB2,
Microsoft SQL Server, Enterprise Manager, SQL Analyzer, SQL
Navigator
Development Tools: WinSCP, Rational ClearQuest, Micro Soft Visual Studio
Team System (VSTS) 2008 Test Edition, Micro Soft Share Point Portal Server,
Micro Soft Visual Studio Team Foundation Server, Biz Talk Server, File
Director, Micro Soft SQL Server 2008, Microsoft Office Project 2007, SSIS
(ETL Tool), Dashboards, Reporting Services,, Active Directory
(security),User Profiles (security) and HIPAA/Electronic Data Exchange
technologies, Stylus Studio, HP Quality Center v9.2, Test Director v8.0,
Business Objects, Yantra 7.6 - (API) Tester (Stub Tester), Cuteftppro, XML
Spy,SOATest, Web Service Studio, HP Service Test/ Manager (STM), Db
Visualizer,TOAD, Informatica, Web Logic, Web Sphere, XML, Tom Cat, Apache,
Microsoft Office Suite, Rational Clear Case/Clear Case Explorer, ant
v1.6.2, Visio, CMVC, PVCS Tracker, CCCHarvest 5.0, MS Visual Source Safe,
Putty for Unix access, XP & W2000 - Internet Explorer (IE) 6.0/ Opera v9.2/
Netscape v8.1, Mac - Fire fox, Vista- Internet Explorer (IE) v7.0, Rumba
2000 (Mainframe TN3270), & Hummingbird Connectivity - v7.0 (Exceed)
Web Technologies Tested: J2EE, Enterprise Java Bean (EJB), Java Script &
CSS, PERL, HTML, ASP, ActiveX, XML, VB, COM/DCOM, & .Net
Other Languages Tested: C#, C++, Visual Basic, and Power builder, FORTRAN
77, VAX Basic, Ada, Structured OS COBOL, MORTRAN & RATFOR
Industry Technology: Human Resources & Payroll, Health Care, Hotel
Reservation with various application interfaces with B2B Partners, Telecom
(Broadband, Cable, & Cellular), Banking, PeopleSoft Accounts Payable, and
Government - DOD & NASA
Automation Tools: HP Quick Test Professional, Mercury Win Runner, Segue QA
Partner & Vito Automated Structured Testing Tool (VASTT)
SDLC Methodologies: V-Model SDLC, Waterfall, CMMI - Capability Maturity
Model Integration, Rapid Application Development (RAD) & Introduction to
Rational Unified Process (RUP)
References available upon request