Heather Bowen-Bethea'***-A Youpon Street, Florence, SC 29501'(843) 472-
8077'abmsov@r.postjobfree.com
Objective: Professional seeks challenging career, maximizing education and
skills through a goal-oriented opportunity pursuant with corporate
directives and company mission.
Summary of Qualifications
Human Resources/Recruitment
'Marketed, selected, and supported practice facilitation for candidate
hire, personalized orientation, training, and ongoing support including
contract negotiations
'Responsible for recruitment of Physician Associates staff positions
through personally developed marketing
techniques and in correlation with legal and corporate policies
'Successfully attained job requirement specifications for accurate
candidate interview selections
'Developed new employee processing procedures and programs in correlation
with company policy
'Coordinated and presented Interviewing Techniques and Legalities training
workshop
'Established and managed pool supplemental clinical staff to fulfill rapid
growth staffing requirements
'Utilized existing and personally developed recruiting techniques and
devices to fulfill all internal
personnel and contract client staffing requirements both permanent and
short-term
Management
'Directed strategic market growth through business development, client
maintenance, and market research
'Managed branch with over five million dollars in annualized billing
'Responsible for management of six direct staff and over 2,000 supplemental
staff
'Consistently increased profit margin from lower twentieth percentile to
mid-forties
'Successfully supervised annual budget to meet strategic marketing
initiatives
'Efficiently managed office functions and staff coordinators including
payroll for workforce services
Marketing
'Managed corporate communications website, public relations, publications,
and meetings
'Supervised multi-million dollar franchised healthcare divisions including
profitability reporting and analysis
'Managed and executed strategic marketing plans to increase market share
and brand awareness
'Coordinated multi-faceted marketing projects tracking return on investment
'Responsible for development and production of regulatory agency required
public information
'Established and executed strategic marketing plan to increase awareness
and utilization of company services
'Coordinated marketing campaigns and strategic press releases negotiating
media coverage to mirror plan
'Initiated the creation of web site through content design, copy, and
photography
'Marketed the Hospital District for CEO, physicians, nurses, and support
staff recruitment
'Placed market buys to target demographics while executing strategic goals
and maintaining budget
Sales/Business Development
'Coordinated with market leaders to generate company commitments for sales
procurement
'Established growth plans for accounts to identify targets for secured
corporate accounts
'Managed network of business associates through extensive interaction and
communication
'Analyzed market to determine initiatives through business plans for
targeted business development
'Responsible for creation and maintenance of new client sales
'Increased branch sales to exceed goal expectations within less than a one-
year period
'Performed proposal creation for presentations and client negations to
secure business contracts
'Performed business to business calls for perspective clients and proposal
presentations
Heather Bowen-Bethea Page 2
Work Experience
Old Navy Greenville, South Carolina
3/09 - Present
Service and Training Manager Florence, South Carolina
Primary Rx Charleston, South Carolina
7/07 - 1/09
A Division of Palmetto State Pharmaceuticals
National Director of Client Relations
Quantum Resources Florence, South Carolina
7/03 - 3/07
Regional Sales Manager
Director of Business Development
Branch Manager
Interim HealthCare Greenville, South Carolina
8/02 - 3/03
HomeStyles and Staffing Manager (Contract Position)
Greenville Hospital System Greenville, South Carolina
4/01- 8/02
Market Development Coordinator
Marion County Hospital District Marion, South Carolina
8/99 - 3/01
Marketing and Community Relations Manager
McLeod Health - Physician Associates Florence, South Carolina
2/98 - 8/99
HealthCare Recruiter
Interim Personnel Florence, South Carolina
9/95 - 2/98
Office Manager/Regional Placement Coordinator
TRS Staffing Solutions Greenville, South Carolina
3/91-11/94
Fluor Corporation Assignments [Performed Throughout College]
Education
Wingate University Wingate, North Carolina
1994
Bachelor of Science in Communications Emphasis in Public Relations and
Journalism
Activities
Business Women's Network Society for Human
Resources Management
United Way Chamber of Commerce
American Heart Association Muscular Dystrophy
Association
Memberships
Chamber of Commerce Business and Professional
Women's Network
Society for Human Resources Management Carolina's Healthcare
and Public Relations Society
Computer Skills
Internet Explorer Microsoft Windows XP Microsoft Publisher
Microsoft Power Point
Microsoft Outlook Microsoft Excel Microsoft Access
Web/Net Meeting
CRM Databases Guardian Rx Software Electronic Medical Record