Customer Service Data Entry

A N D R E W L E S SA R D

* ***** ** #* ******, NH, 03064 603-***-**** *************@*******.***

NTRY L EVEL S ALES /B USI NESS D EVELOPM ENT P ROFESSIONAL

E

OBJECTIVE

I am Interested in procuring an entry level sales position in an organization, which will allow me to

further develop my managerial and leadership skills. I am also able to utilize my communication,

interpersonal, and customer service skills, in order to increase productivity within an organization

Skills

MS Office Customer Service skills Relevant Courses

Word Outstanding written communication Conflict Resolution and

Excel Outstanding oral communication Management

PowerPoint Ability to solve all customer problems Negotiation Skills for Managers

Outlook Express Excellent interpersonal and relationship Organizational Development

Data Entry building skills Organizational Leadership

Education

Rivier College, Nashua, NH

Masters Degree in Business Administration, GPA: 3.5, May 2010

Rivier College, Nashua, NH

BA in Political Science Minor in Philosophy, GPA: 3.39, May 2009

Professional Experience

Demoulas supermarkets inc. Nashua, NH

Customer Service Rep, 1997 to current

Recognized ability to quickly establish rapport with customers, and build a loyal clientele.

Exceptional Customer Service Skills

Experienced in all areas of Customer Service

Proficient in Data Entry Skills and able to learn new databases quickly.

Shipper and Receiver, 2006 to current

Experience maintaining Shipping and receiving invoices and bills of lading

Handles all aspects of shipping and receiving department including data entry, procurement of

supplies and maintaining all shipping and receiving invoices and bills of lading

Contact this candidate