Customer Service High School

Sheree Westbrook

**** ***** ***** *****

Charlotte, NC 28269

704-***-**** (Home), 704-***-**** (Cell)

***************@*******.***

OBJECTIVE:

To obtain full-time employment where I can utilize my educational

background to contribute to company goals, gain meaningful work experience,

learn and grow.

Summary of Qualifications:

. Excellent Communication Skills

. Organized

. Detailed Oriented

. Results Oriented

. Team Player

. Quick Study

. Analytical/Research Oriented

. Technical Literacy

Relevant Course Work:

. C++

. Java

. Database Application

Development

. Visual Basics

. Systems Analysis

. SQL

TECHNICAL SKILLS:

Microsoft Word, Excel, Access, PowerPoint, etc.

Education:

8/04-12/09 NC A&T State University, Greensboro, NC

BS: Management Information Systems

8/01-6/04 Harding University High School, Charlotte, NC

High School Diploma (Honors)

EMPLOYMENT:

12/07-1/08 Guess Inc., Charlotte, NC, Seasonal Sales Associate

. Served as a liaison between customers & upper

management.

. Responded promptly to customer inquiries.

. Directed request & unresolved issues to the

designated resource.

. Maintained outstanding customer service (i.e.,

providing a friendly environment, greeting &

acknowledging every customer, maintaining solid

product knowledge, etc.)

. Generated sales & merchandizing.

. Safeguarded company assets.

06/05-01/06 Bath & Body Works, Charlotte, NC, Seasonal Sales Associate

. Served as a liaison between customers & upper

management.

. Maintained awareness of all promotions and

advertisements.

. Maintained outstanding customer service (i.e.,

providing a friendly environment, greeting &

acknowledging every customer, maintaining solid

product knowledge, etc.)

. Generated sales & merchandizing.

. Safeguarded company assets.

Clubs, ORGANIZATIONS and Recognitions:

College: Blue & Gold Marching Band Golden Delight Dance Girl, and

Verge Modeling Club, Jr. Verge Mentorship Program, Silver

Silhouette Mentorship Program

High School: Executive Council Secretary, NAACP, S.A.V.E., Campus

Connections, National Ford

Community Church Youth Choir, Charlotte Express AAU Track

Team, Girls Track

(3 years), Marching Band (4 years), 2003-04, Homecoming

Queen, A/B Honor Roll

(4 years), Charlotte Post Top Senior Nominee

COMMUNITY INVOLVEMENT:

. Participated in can food drives at 2nd Harvest Food

Bank.

. Participated in Operation Christmas Child.

. Participated in Breast Cancer & AIDS Awareness walks.

. Served as a Judge for Dudley High School Dance Troop.

. Served as a mentor for the West Mecklenburg Dance Troop.

. Participated in walk workshops at Dudley High School.

REFERENCES:

Available Upon Request

Contact this candidate