Project Manager Management
Resume:
SUNDAR VISWAM Sr. Business Analyst Cell:309-***-****
**** ******* **, ***: 309-663-
8114
Bloomington, IL 61704
email: ************@*****.***
Status: Permanent Resident (GC)
Career Highlights
Experience in premier international organizations
in both Banking Systems & Banking Operations
in Vendor company and Client Banks
in Retail and Core Banking
as end user and in technology
in Traditional and Online Banking
in the Back and Front office
Recognitions by Management and Peer groups alike
Career Summary
Current assignment:
STATE FARM INTERNET BANK, Bloomington, IL, Jan 2001 to date.
Working as a Business Analyst in State Farm's Internet Banking Systems
projects for HTC Global Services Inc. Experience in online Banking systems,
Deposit Products, Funds Transfers, Bill Payments, Credit Cards
Previous employers (in chronological order):
DEUTSCHE BANK AG, India, 11 years, 1983 to 1994.
Worked in and headed most of the departments including Systems and Banking
Operations with responsibilities ranging from Back-office Operations and
Business Analysis to Programming and System Implementation, FX & Money
Market Settlements, Trade Finance
INFOSYS TECHNOLOGIES LTD., India, 1994 to 1995.
Worked as Manager - Implementation for their Banks2K product, involved in
Business Analysis, Customer Support, Project Management and Implementation
activities
SAUDI FRENCH BANK (Banque Indosuez/Credit Lyonnais),Riyadh, Saudi Arabia,
over 5 years, 1995 to January, 2001.
Held various roles in the IT Department with duties ranging from Business
Analysis, Project Management and Implementation, Derivatives. Represented
the Business Lines in major projects like the Euro and Payments Automation.
1 Skills & Strengths in Banking Systems and Banking Operations
- Business Analysis and Requirements definition - Developing Use Cases,
Use Case Diagrams
- Creating Context Diagrams and Process Maps - Defect, Dependency and Risk
Management
- Gap Analysis - Usability testing
- Stakeholder / client liaison - Designing and execution of Test Cases
- UAT coordination - Writing procedures & user manuals
- Conducting end-user Training - Project planning and tracking
- Reviewing design and development - Streamlining business processes &
work flows
- Vendor coordination - Implementation coordination
Educational Qualifications
Post-Graduate Diploma in Computer Management, Xavier's Institute of
Management, Bombay, India
FX & Money Market Exams (Level 1) conducted by the ACI Institute, France.
CISA (Certified Information Systems Auditor) Exams, held by ISACA, USA.
Training in Trade Finance & FX & MMkt - Deutsche Bank Staff Training
College, Singapore.
LOMA - Passed LOMA 286 Principles of Financial Services and Products
Career Details
STATE FARM INTERNET BANK - Bloomington, IL - Jan. 2001 to date (over 6
years)
Position: Business Analyst - Internet Banking Projects
I have worked as BA and Lead BA in several large projects at State Farm
Bank including:
an online Banking system with Funds Transfers and Bill Payment
functionality, Account Registers and Statements, Credit Cards, Loans,
Mutual Funds and Mortgage accounts
an online Portal page that provided a complete summary of financial
information
a Self-help intranet site for employees
an online Funds Transfer system to include both internal and external
transfers between Life, Mutual Funds and the Bank, usable by customers and
operations staff
Implementation of a comprehensive Banking system including online and host
systems
DEUTSCHE BANK AG, Bombay and New Delhi, India from April '83 to June '94
(over 11 years)
Last position held: Head - FX & Money Market Settlements.
During the course of my long employment with the Bank, I have:
worked both in the Systems and Operational areas of Banking
headed some of the most important Operations Departments viz. Foreign
Exchange and Money Market Settlements, Customer Services (Front Office) and
EDP Operations
been an important team member for the implementation of IDMS, the Bank's
international software system, to coordinate implementation, testing and
training activities
headed the team to implement the Banks first FX and Bills Discounting
systems
3) INFOSYS TECHNOLOGIES LIMITED, Bangalore, India.
Worked as Manager - Implementation for a period of one year, 1994-95.
The Company is one of the leading software companies in India and had
prestigious national and international Banks as clients for its banking
software package, BANCS2000, which had Oracle/Unix/C as its platform.
4) SAUDI FRENCH BANK (a subsidiary of Credit Agricole Indosuez, France),
Riyadh, KSA - Nov., '95 to Jan., '01
Last Position: Business and IT Analyst
Participated in several large projects for the Bank including:
- The implementation of WINGS, the mainframe based spinal system of the
Bank
- Migration of data and implementation of an Oracle/NT product "Symbols"
- Implementation of a Cash Position Funding Module
- I was the Business Project Manager in a Payments Systems Project related
to the automated processing of Incoming Saudi Riyal Payments through the
local EFT Network, SARIE.
- I was the Business Project Coordinator for the Bank's EURO Currency
Project
- I was sent to our Head Office (Credit Agricole Indosuez) in Paris, France
for a seminar on the introduction of EURO and its impacts on the Bank's
business and Operations.
Achievements
- Rose from clerical cadre to become Head of FX & Mmkt Settlements
- First promotion was an unprecedented double promotion
Achievements
- Initiated the first semi-automated Help Desk for Clients
- Mooted and implemented the company's first Testing practice
Achievements
- first Indian staff member to be sent to Head-office in Paris for Euro
currency implementation
- nominated as sole representative for all Business Operations Groups
in all IT matters
2 Achievements
Given a special award by the client's Project Manager within a year of
joining
Received the Testers Choice Award from Peer group as the 'Go-To person with
all the answers'
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