Manager Years Experience

William McGuire

**** ***** ******, ********* ** *1139 - abmsf7@r.postjobfree.com - (606) 393-

4842

Qualifications Summary

- - More than 7 years experience in network administration and

troubleshooting

- Proven track record in project and team management

- Software Development (.NET, PHP, XML, CSS, HTML, SQL)

Professional Experience

TSG Inc - (2006 - Present) IT Manager/Sr. Analyst

- Promoted from Analyst/Programmer to IT Manager after 1 year

- Supervised staff on Local and Regional projects

- Worked with end users to resolve technical problems

- Managed production web, active directory, exchange, and database servers

- Acted as technical account manager for customers

- Managed local NOC and Monitored SLA responses

- Coordinated with technology vendors as intermediary between customer and

vendor

- Developed custom applications according to customer's business needs

Kings Daughters Medical Center - (March 2005 - July 2006) I.S. Intern

- Assisted with day to day operations of the medical center's information

infrastructure

- Answered help desk calls and worked with End Users to resolve issues

Lazarus Enterprises - (March 2005 - July 2006) Operations Manager

- Coordinated event with over 500 people in attendance

- Developed online event registration and management system

- Managed staff of 50+ volunteers and paid staff

Highlands Museum & Discovery Center - (2003 - 2005) Network

Administrator/Manager

- Administered museum LAN and maintained hardware

- Implemented and designed museum website.

- Managed museum archival software (Past Perfect) and member databases

- Developed time tracking software for volunteers

- Managed volunteer staff

Education

Western Governors University - Online Program

- Currently pursuing B.S. in information technology

Ohio University, Southern - Ironton, OH

- A.A.B. Computer Science Technology (Transferred with 4 credits before

degree completion)

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