Analyst Training

Romita Rohatgi

**** ********** **** ****

512-***-****

Cedar Park, TX. 78613

*******@*****.***

EXPERIENCE:

Houghton Mifflin Harcourt, Austin, TX (February 2006 - December 2008)

Requirements (Business) Analyst

. Developed training guides and help documentation for internal

and external users

. Coordinated and conducted training sessions for new and existing

business applications

. Created, revised, and maintained Detailed/Baseline Requirements,

Functional Specifications, Opportunity Assessments, Data Dictionaries

and Comparison documents

. Created website wire-frames/mockups for new and existing

applications

. Defined templates/standards for composing various software life-

cycle documents

. Conducted Joint Application Design (JAD) sessions to gather user

requirements from all interested stakeholders (Executives,

Publishers, Marketers, and Editors)

. Documented data discrepancies discovered within educational

intervention reports

. Collaborated with geographically dispersed teams (customers,

developers, and colleagues)

. Performed functional, user, and smoke testing for new and

upgraded business applications

. Subject Matter Expert (SME) on educational solutions utilized in

schools globally

. Assisted project managers in obtaining time/cost estimates from

various vendors

. Utilized Microsoft SharePoint for storing, controlling,

versioning, and publishing industry-specific documentation

Whole Foods Market, Austin, TX (July 2004 - October 2005)

Business Systems Analyst

. Developed training guides to be utilized by end-users and

colleagues

. Composed User Acceptance Testing documents for internal

customers

. Authored functional and design documentation for proprietary

software

. Facilitated meetings with internal clients to define user-

requirements for improving business applications

. Trained end-users on new enhancements to applications

. Designed and implemented standardized testing procedures by

defining test criteria, plans, and scripts

. Sole Business Systems Analyst on an entire order management

system

. Managed security access to PeopleSoft applications for employees

nationwide

. Maintained data integrity of all Whole Foods' stores and their

items within IT systems

. Performed 24 by 7 on-call support for various business

applications

USAA, San Antonio, TX (June 2003 - July 2004)

IT Systems Analyst

. Developed help documentation and training manuals for internal users

. Conducted meetings with internal customers to capture user-

requirements

. Generated reports, troubleshot and fixed data discrepancies,

maintained databases, and executed scheduled jobs to update decision-

critical data

. Performed on-call duties to support: UNIX, Mainframes, and Control M

(/m- job scheduler)

. Provided system support to internal customers

. Recruited potential candidates via university career fairs and

conducted preliminary interviews for technical positions

. Worked with management to select applicants for employment

SKILLS:

Software: MS Office Suite, MS Visio, MS Outlook, MS

Project, MS SharePoint, Adobe Acrobat,

LoadRunner, PeopleSoft

Operating Win 2000/XP, UNIX

Systems:

EDUCATION:

The University of Texas at Austin May

2003

Bachelor of Business Administration

Major: Management Information Systems (MIS); Minor: Marketing

Honors & Activities: The National Dean's List (2000-2003), National

Society of Collegiate Scholars (2000-2003), Delta Sigma Pi - National

Business Fraternity (2000-2003)

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