Customer Service Quality Control

DOMINICK J. CAMERO

**** *** **** ******, *** Girt, NJ 08750

732-***-****

**************@***.***

HARDWOOD FLOORING SPECIALIST

Hardwood and tile flooring warehouse owner that serviced national home builders,

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Profile owner and operator of small flooring businesses, outside sales representative for small

hardwood flooring supplier, supervisor of a major flooring and design center.

1. Ability to develop and cultivate client relationships with builders,

developers, remodelers, and private homeowners.

2. Utilize excellent business judgment and time management skills to balance

efforts in the field, multi tasking to ensure sales goals and deadlines are

consistently met or exceeded

3. Ability to train, motivate, and supervise employees and crews.

4. A self starter, who can work independently and contribute to the

success of the entire team

5. Expertise in installation of Exerflex Aerobic Flooring

Heritage Hardwood Floors LLC, Sea Girt, NJ 2008

Employment

Present

Owner/Operator

1. Maintain a successful and professional hardwood

flooring business operating throughout the State of New

Jersey.

2. Full service operation serving several stores, shop at

home companies, builders, developers, and

homeowners.

1. Quickly and effectively solve customer challenges.

2. Maintain quality control/satisfaction records, constantly

seeking new ways to improve customer service and

margin revenue.

Jersey Floors LLC, Oakhurst, NJ 2002 2008

Salesman

1. Worked in outside flooring sales to builders, developers

and homeowners and followed up on referral prospects.

2. Closed for the sale, negotiated contracts, estimated and

ordered materials, scheduled work and inspected for

quality control and repairs.

B.P. Associates & Design Center, Marlboro, NJ

2000 2002

Hardwood Salesman and Supervisor

3. Maintained a variety of national builder accounts such

as K. Hovnanian, Centex, Matsel and Munford, VS

Hovnanian, U.S. Homes, and others.

4. Supervised hardwood flooring installations and

installers.

5. Inspected site conditions before, during and after the

installation to attain the highest degree of workmanship.

6. Attend follow up meetings with homeowners to resolve

any warranty issues or repairs.

University of Maryland, College Park, MD 1972

Education

Bachelors of Science: Recreation Administration

Internship: Maryland National Capital Park and Planning

Commission, Prince Georges County, Maryland

References Furnished Upon Request

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