Sales Customer Service

J. DEAN TAYLOR

***** *. ****** ***. *******, CA *0247 ( Mobile: 310-***-****

*******@*****.***

SUMMARY

A Product & Sales Management Executive with 13+ years experience and

expertise in developing and leading successful sales and product

development teams. Develop and cultivate strong co-worker, client and

partner relationships. Executive interfacing at all levels within client

organizations. Proven success in business development and motivating sales

and product teams to achieve corporate and personal goals. Consistently

exceeds client and company expectations. Known for high energy, passion,

dedication and a great sense of humor.

CORE COMPETENCIES

Product Management Product Development Strategic

Planning/Execution

Sales Management Multi-Account Management

Budgeting/Cost Control

Solutions Selling Contract Negotiations Process

Oriented

PROFESSIONAL EXPERIENCE

Musical ELECTRONICs, Hong Kong, CH / Kansas City KS 2006-Present

Musical Electronics is a wholly owned manufacturer based in mainland China

with sales offices located in Hong Kong & Kansas City KS. Currently

manufactures private label CE products for major U.S. retailers with annual

revenue exceeding $260 million.

Director of Sales & Product Development

Responsible for all product and sales function within the U.S. market.

Engaged with all team's (product, marketing, logistics, inside sales,

outside sales & customer service). Responsible for reaching budget and

presenting all sales, marketing and product initiatives to the Musical

Electronics Board of Directors.

. Achieved sales revenue Increase by $20 million annually by driving

processes for both product development and packaging design on a new

line of youth focused electronics which were sold to Wal-Mart, Wal-

Mart .com and Toys R Us.

. Diversified revenue streams by introducing new markets, product

categories and initiatives including manufacturing partnerships,

technology and design.

. Assigned additional key accounts in FY2008 and negotiated price

increases with those accounts to restore and increase profit margins

by 5%.

. Increased distribution of "house" (CE) products by introducing smaller

regional accounts and the club channel.

. Tripled SKU count at Wal-Mart and Wal-Mart.com by working closely with

to both improve value proposition and retail offering.

. Recommended corporate pricing strategy based on comprehensive review

of competitive products offered.

. Improved productivity and merchandise flow by implementing more

accurate production forecasting and reinventing supply chain process.

. Managed staff that managed daily operations for inventory

planning/forecasting, logistics, sales reps, and customer service.

. Increased profitability and efficiency by developing customized

strategies and individual account based budgets for retailer such as

Wal-Mart, Wal-Mart.com, Toys R Us, eToys, Costco, and AAFES.

. Designed and conducted focused consumer surveys to solicit feedback on

both industrial and graphic design of youth products.

BELKIN INTERNATIONAL, Los Angeles, CA 1997 - 2006

Belkin International is a privately held company founded in 1983 and

recognized as the global leader in connectivity solutions with over 1000

employees worldwide and annual revenue exceeding $1 billion.

Product Marketing Manager (10/03 - 01/06)

Managed all product marketing and development for mobile phone and PDA

accessories (budgeted at $37 million). Managed product lifespan for Mobile

phone and PDA accessories, including product mix, emerging product

solutions, outgoing tends/solutions. Engaged with all sales teams and

participating in all sales line-reviews to ensure best presentation.

Responsibilities included: channel budgeting, category P&L ownership,

assist in forecasting & planning.

. Achieved 96.7% of Net Budget and 126.45% of Gross Profit Budget for

FYQ4 2005.

. Responsible for line reviews, merchandising and marketing programs.

. Negotiated new manufacturer contracts which in turn increased company

efficiencies & profit.

. Increased Channel business 23% YoY leading to achieving 2005 budget

goals.

. Increase sales and profitability by working with factories to ensure

product line offers the most competitive cost and emerging

technologies.

. Maintained product roadmaps for both Mobile phone and PDA accessories,

participate in industry trade shows and events to stay on the

forefront of mobile communications.

National Account Manager / Business Development Manager (08/00 - 10/03)

Managed all marketing activities, sales and P&A of a $65 million retail

sales channel. Account base included Wal-Mart, Circuit City, XM Radio and

other regional chains/retailers within the Consumer Electronic Channel.

. Exceeded targeted budget by 32% & 34% for FYQ2,Q3 2003

. Perform high-level negotiations regarding pricing, new product

placement, merchandising, web sales and logistic program operations.

. Marketed and sold Belkin products to distributors and catalog/mail

order companies such as Tweeter, eGo, DBL and Petra Electronics.

. Ensure volume requirements, net sales and gross profit margin

expectations are met for entire account base.

. Analyze inventory sell through to evaluate pricing, promotional and

distribution strategies and develop promotional programs.

. Built mutually beneficial customer relationship with Buyer, Re-buyers,

Marketing Managers, and Divisional Merchandise Managers that

facilitate sales in a highly competitive environment and provided an

edge in contract negotiations.

. Create and implement quarterly and annual sales and gross margin goals

for the sales channel. Oversee sales profits, forecasting and new

product placement and merchandising for all active SKU's sold within

the retail channel.

. Received the Circuit City vendor Excellence Award in 2003, the Circuit

City Supply Chain Excellence Award in 2000, 2002 & 2003; the Wal-Mart

Supplier Award of Excellence Q3 2003.

Sales Product Specialist - Mobility 09/98 - 08/00

. Worked in conjunction with all retail sales teams to promote and place

Belkin products, specifically mobile accessories (cell phone, PDA, Lap-

Top & MP3 accessories).

. Assisted retailers in the tailoring/styling of Mobility merchandising.

. Created merchandising and marketing programs to consistently exceed

sales goals.

Sales Representative 11/97 - 09/98

. Worked within a sales team maintaining and servicing retail accounts.

. Processed sales orders, returns and quotes, answered customer

inquiries.

. Made outgoing prospecting calls, supported National Account Manager,

Account Manager and Channel Manager as needed.

. Participated in all national and regional trade shows.

EDUCATION

Associates Arts Degree, El Camino College, Torrance, CA, 1989

ADDITIONAL EDUCATION & TRAINING

Dale Carnegie Leadership Course for Managers, Certificate, Thomas J. Kiblen

& Associates, 2006

Belkin Leadership and Managmenet Development Course, Certificate, 2004

TECHNICAL SKILLS

MS Office (Outlook, Excel, Word, PowerPoint), Business Objects,

Salesforce.com

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